Complaint volume
377 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Tucson Complaints
377 consumer-submitted complaints on record for the 2018 Hyundai Tucson, grouped by component category.
377 Total complaints
13 Crash reports
9 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, power train,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 111 complaints, with an average reported failure mileage of 44,882 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, power train,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Tucson complaints?
13 Crash
9 Fire
8 Injury
0 Fatality
23 Towed
6 Medical attention
What are the most common 2018 Hyundai Tucson complaint categories?
ENGINE 138
POWER TRAIN 44
POWER TRAIN,ENGINE 27
SERVICE BRAKES, HYDRAULIC 17
UNKNOWN OR OTHER 17
SERVICE BRAKES 13
UNKNOWN OR OTHER,ENGINE 9
ENGINE,FUEL/PROPULSION SYSTEM 8
EXTERIOR LIGHTING 8
ELECTRICAL SYSTEM 7
377 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2021 | UNKNOWN OR OTHER | The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle experienced the loss of motive power. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the check warning light was illuminated. The vehicle was towed to the residence and then towed to a local dealer where it was diagnosed with needing the engine to be replaced. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was 61,040. | Crash: No Fire: No Towed | 61,040 |
| Nov 2021 | POWER TRAIN | The vehicle almost stalls and doesn't want to take off 1st thing in the morning then suddenly it accelerates abruptly well above the amount of pedal pushed. It also has inconsistent shifts at anytime during a drive. Sometimes it won't shift until we leave off the gas. This has been twice in for diagnosis at Rom Marhofer in Cuyahoga Falls, Ohio 44221. Both times they tell us--they could not get the vehicle to produce the symptoms. It does this everyday of the week for us--everyday. The service writer says this is common for the dual clutch transmission. This is a safety issue with not having power to move then suddenly--wham. | Crash: No Fire: No | Unknown |
| Oct 2021 | POWER TRAIN | About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue. | Crash: No Fire: No | Unknown |
| Oct 2021 | POWER TRAIN | Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES, HYDRAULIC,ENGINE | The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS | Crash: No Fire: No Towed | 49,000 |
| Oct 2021 | ENGINE | Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one. | Crash: No Fire: No | Unknown |
| Sep 2021 | ENGINE | The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND. | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN | My 2018 Hyundai Tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my Tuscon and accelerate, it stutters/jerks like it’s going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an SUV should have a problem with. My previous CAR could drive it just fine. You’d think an SUV could as well. Nope. Very scary moment. My Tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn’t shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right In their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it FINALLY went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN | Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated TCU ECM software, problem got worse. Appears to be a dual clutch transmission defect. | Crash: No Fire: No | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | On 18 August 2021, I had a recall fixed on my Hyundai Tucson. The recall is now fixed, however Hyundai has not removed the recall record against the VIN. I have been trying ever since to speak to someone from Hyundai USA to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared ASAP so that I can register and sell it. | Crash: No Fire: No | Unknown |
| Aug 2021 | POWER TRAIN | Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch. | Crash: Yes Fire: No | Unknown |
| Jul 2021 | ELECTRICAL SYSTEM | RECALL HAS BE OPEN FOR 5 MONTHS DEALER HAS NOT FIXED CALLED NATIONAL HYUNDAI AND TOLD I HAVE TO CHASE DOWN THE CORRECT PART NUMBER TO FIX THEIR RECALL | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | The contact owns a 2018 Hyundai Tucson. The contact stated while at a complete stop, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called the manufacturer and the dealer and was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 47,000. | Crash: No Fire: No | 47,000 |
| Jul 2021 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 mph and making a turn, the brake pedal was depressed however, the vehicle failed to respond. The passenger engaged the parking brakes to stop the vehicle. The engine, battery, and oil warning lights were illuminated. Additionally, while driving the engine ceased. The contact received notification of NHTSA campaign number: 20V543000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect. | Crash: No Fire: No | 96,000 |
| Jul 2021 | ENGINE | On the way to taking my son to the hospital, the car stopped working, delaying the medical care I needed for my son after being attacked by a pitbull. It was then towed to the dealership who regularly services the car. They stated it was the motor. Stated I need a new one. Stated it failed due to missing the oil change by two weeks. There were no warning signs/signals or anything coming from the car that would have caused me to bring the car in sooner. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | 44,000 miles on car. While driving on highway noticed an 18 wheeler three feet behind me, tried to accelerate and nothing happened. Right before the car started making a noise, luckily no one was in the right lane so I coasted to the median. I was just informed the car needs an engine. Two days before I heard a fluttering sound and the car seemed to have trouble accelerating. | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | My vehicle bucks when first pulling out. like a manual transmission. | Crash: No Fire: No | Unknown |
| Jun 2021 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2021 | UNKNOWN OR OTHER | Lag and than quick acceleration upon take off. RPM revs to2000, but power serge comes a few seconds later. Just bought this car, have not returned it for testing yet, but now understand Hyundai knows about this problem, but has no solution. Could be a hugh safety hazzard. | Crash: No Fire: No | Unknown |
| May 2021 | UNKNOWN OR OTHER | My car will excelerate with no warning | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES, AIR | 2018 Hyundai Tucson. Consumer writes in regard to NHTSA Safety Recall 20V-543. THE CONSUMER STATED THE VEHICLE WAS PURCHASED WITH AN UNREPAIRED OPENED RECALL. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR IN THE NEAR FUTURE. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES | THE PARTS TO FIX THIS RECALL ARE BACKORDERED. THEY HAVE BEEN FOR THE PAST 6 MONTHS AND OWNERS DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IN THE MEANTIME, WE RISK HAVING OUR CARS START A FIRE WHICH CAN LEAD TO SEVERE DAMAGE AND/OR DEATH. SEP 04,2020 MANUFACTURER RECALL NUMBER195 NHTSA RECALL NUMBER20V543000 RECALL STATUS: RECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2016-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE. SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME, AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE. | Crash: No Fire: No | Unknown |
| May 2021 | ENGINE | WAS DRIVING ON HIGHWAY AND ENGINE STARTED MAKING A KNOCKING NOISE FOR WHAT SEEMED LIKE 10 SECONDS THEN A LOUD BOOM AND BLEW DARK SMOKE OUT THE BACK AND ENGINE STOPPED. I SHIFTED INTO NEUTRAL AND COASTED OFF THE FREEWAY. REAR WINDSHIELD AND TAILGATE WERE COVERED IN OIL, AT LEAST IT WAS CLEAN, I HAD CHANGED IT A FEW DAYS PRIOR. TOWED TO SHOP AND ONCE ON THE LIFT THE ROD STICKING OUT THROUGH THE BLOCK WAS A SHOCK TO SAY THE LEAST. 14 MONTHS AGO I REPLACED THE ENGINE AFTER SEVERE OIL LEAKS LED TO THE BLOCK WARPING. THAT WAS $6000 THAT HYUNDAI DECLINED TO COVER. PUT A USED THETA ENGINE IN AND EVERYTHING WAS GOOD UNTIL THIS. OBVIOUSLY HYUNDAI ISN'T GOING TO COVER THIS EITHER. HAVE HAD THE CAR FOR TWO YEARS AND STILL OWE OVER $10K ON LOAN. I'M ABOUT TO PAY FOR ANOTHER THETA ENGINE THAT IS COMING FROM THE SAME MODEL YEAR AS THE PREVIOUS TWO. I FEEL INSANE DOING THIS, LIKE I'M ASKING FOR IT TO HAPPEN AGAIN BUT NO OTHER OPTIONS. | Crash: No Fire: No | 60,000 |
| May 2021 | UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE | I HAVE BEEN REACHING OUT TO AUTO NATION WHERE I PURCHASED MY 2018 HYUNDAI TUCSON WHILE DRIVING ON THE HIGHWAY THERE WAS A SWISHING NOISE AND SPUTTERING THE CAR JUST STOPPED I WAS HOWEVER ABLE TO GET ON THE OFF RAMP THE CAR WAS TOWED WHICH COST ME 528.00 TO GET OUT HAD HE RE-TOWED TO AN AUTO BODY SHOP AND THE ENGINE ROD BLEW OUT AND UP MAKING A GOOD SIZE HOLE IN THE OIL PAN NOW I HAVE TO PAY 120.00 DIAGNOSTICS CHARGES BUT THEY DO NOT THINK HYUNDAI WILL PAY FOR REPAIRS SO I'M PAYING FOR A CAR THAT IS COMPLETELY INCAPACITATED. I WAS READING ON YOUR REPORTS CONCERNING HYUNDAI AND KIA THE LAW SUIT FOR THEIR SLOW RESPONSE BUT TO THIS DAY I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS PROBLEM YOUR KNOWLEDGE AND REPORT ON THE ENGINE PROBLEM AND ROD IS EXACTLY WHAT HAS HAPPENED TO MY HYUNDAI EXCEPT IT HASN'T CAUGHT ON FIRE AS OF YET MY UNDERSTANDING IS PARK IT AWAY FROM EVERYTHING AS JUST BEING PARKED IT CAN STILL CATCH ON FIRE. I NEED HELP ON THIS MATTER... THANK YOU I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE MARCH 2021 | Crash: No Fire: No | 100,000 |
| May 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRIENDSHIP HYUNDAI OF JOHNSON CITY (3408 N ROAN ST, JOHNSON CITY, TN 37601) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |