Complaint volume
377 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Tucson Complaints
377 consumer-submitted complaints on record for the 2018 Hyundai Tucson, grouped by component category.
377 Total complaints
13 Crash reports
9 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, power train,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 111 complaints, with an average reported failure mileage of 44,882 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, power train,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Tucson complaints?
13 Crash
9 Fire
8 Injury
0 Fatality
23 Towed
6 Medical attention
What are the most common 2018 Hyundai Tucson complaint categories?
ENGINE 138
POWER TRAIN 44
POWER TRAIN,ENGINE 27
SERVICE BRAKES, HYDRAULIC 17
UNKNOWN OR OTHER 17
SERVICE BRAKES 13
UNKNOWN OR OTHER,ENGINE 9
ENGINE,FUEL/PROPULSION SYSTEM 8
EXTERIOR LIGHTING 8
ELECTRICAL SYSTEM 7
377 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2022 | ELECTRICAL SYSTEM | The headlight and taillight/break lights burn out constantly. Turns out taillights are melting in socket. My car is not uniquely affected. Many are having same problems. Suddenly losing lights while driving on freezing dark roads. Incredibly unsafe. Not isolated to my car. Very dangerous. The company should replace these sockets and reimburse for the bulbs which have been replaced approximately 6 times in 12 m. | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | I went to get an oil change on Sept 3, 2022. After that oil change my car went back to normal but started to slow down in speed. On my way home my vehicle stalled. The more I drove the slower it got and loud grind it would make. My vehicle stalling could've caused an accident. My vehicle had a recall done March 21, 2021, which after Sept 7, 2022, I received a letter for a recall for a sensor for my vehicle that was issue per Hyundai website March 31, 2021. Hyundai has been able to confirm the issue. Only thing warning sign I received was my vehicle cut off the day I got the oil change Sept 3, 2022. We thought it may have been my battery. | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | The contact's daughter owns a 2018 Hyundai Tucson. The contact's daughter stated that while driving approximately 65 MPH, the vehicle began to lose motive power. The daughter stated that she depressed the accelerator pedal and the vehicle engine revved; however, the vehicle failed to respond. The daughter stated that she pulled over and stopped the vehicle and placed the vehicle in park(P). The vehicle was turned off and restarted and operated as designed. The contact's daughter stated that the vehicle was making hissing sounds while depressing the accelerator pedal. The daughter stated that the failure was intermittent; however, the failure occurred while driving over 50 MPH. The daughter stated that the check engine warning light was flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,200. | Crash: No Fire: No | 96,200 |
| Nov 2022 | VEHICLE SPEED CONTROL,ENGINE | The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal. | Crash: No Fire: No | Unknown |
| Nov 2022 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE,FUEL/PROPULSION SYSTEM | The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car). | Crash: No Fire: No | Unknown |
| Nov 2022 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES | Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle | Crash: No Fire: No | Unknown |
| Oct 2022 | SUSPENSION | Hello, I hope your day is going well. Recently I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and I’d like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Oct 2022 | VEHICLE SPEED CONTROL,ENGINE | Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy. | Crash: No Fire: No | Unknown |
| Oct 2022 | ENGINE | The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 70 MPH, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000. | Crash: No Fire: No Towed | 90,000 |
| Oct 2022 | STRUCTURE | Paint is peeling. | Crash: No Fire: No | Unknown |
| Sep 2022 | ENGINE | The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 65 MPH, she heard a noise coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic for routine services and the mechanic was made aware of the failure. The contact stated that while the mechanic was test driving the vehicle at 40 MPH, the engine blew out. The vehicle was towed back to the facility. The contact was made aware of Service Campaign: 966 (Engine Monitoring Logic Update). The manufacturer was not made aware of failure. The approximate failure mileage was 46,000. | Crash: No Fire: No | 46,000 |
| Sep 2022 | ENGINE | The engine caught on fire, it was considered totaled loss. I settled with the insurance and not sure if the car is still available for inspection. My safety was put at risk because I was driving the car when it happened. I did not get injured because I was able to get out of the car. There was no recall from what I know. The car was inspected by GEICO which is why it was considered totaled loss. There was no warning before the fire. The car was in great condition. | Crash: No Fire: Yes | Unknown |
| Sep 2022 | ENGINE | ENGINE LIGHTS continues to turn on every other day or so I took my car to get its regular Oil change and expressed this to one of the service reps about this issue they told me They couldn’t do anything about it because once they turned on the vehicle the light came off. A few days ago my engine started Blinking and I started panicking since I was on a highway from a road trip my car started making this awful cackling noise and I had To call a tow to then get told That this can take WEEKS TO FIX and NO RENTALS CAN BE PROVIDED WHEN I AM CLEARLY IN A DIFFERENT STATE THEN WHERE I LIVE! Hyundai IS ONCE OF THE WORST AUTO I HAVE EVER DELT WITH! Absolutely not Help I was practically stranded on an issue that Had nothing to do with me! The engine light came Out of no where | Crash: No Fire: No | Unknown |
| Aug 2022 | STEERING | The contact owns a 2018 Hyundai Tucson. The contact stated that if the steering wheel was not exactly positioned at 3 o'clock or 9 o'clock, the vehicle would fail to start. The steering wheel would lock-up and the vehicle would lose power. The contact stated that when turning off the vehicle, the steering wheel had to be positioned at the 3 o'clock or 9 o'clock position or the vehicle would not start-up. The contact would tow the vehicle whenever the failure would occur. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The approximate failure mileage was 92,622. | Crash: No Fire: No Towed | 92,622 |
| Aug 2022 | STRUCTURE | The paint is chipping in large patches on various places throughout the body of the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER,ENGINE | check engine light comes on bout 25 times a week i plug my scanner into it and it reads knock sensor faulty I seen a RECALL for these cars why doesn't my car have a recall of this on going issue? | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Aug 9, 2022 ~1pm. Driving ~60 mph south on highway 18, 30 miles north of Lusk, WY. Heard 30 seconds of slapping noise from engine, follow by oil pressure low light. Accelerator also ceased to function. Pulled to side of road and waited for tow. Towed to Ken Garff Hyundai in Cheyanne, WY. Inspected on Aug 25, 2022 by technician at Ken Garff two weeks after incident. Hyundai authorized engine replacement. Hyundai also stated twice that there was a recall on the car. No recall appears in the NHTSA database. Problem is very similar to Part 573 Safety Recall Report 21V-727, which includes the 2017 Hyundai Tucson. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | The vehicle has 81,000 miles with regular oil changes. We purchased as a certified pre owned with 45,000 miles on the vehicle. The car had been running perfectly. Last weekend the car was making an awful noise. Today the mechanic tells us the lower unit is knocking and the motor will need replaced. There is no way this should be happening at this mileage especially since the car has been regularly serviced. Hyundai is not even interested in repairing the vehicle, went straight to trying to get me to trade it in. We could have been stranded or killed on the highway and with all of the other complaints about this motor, I can’t believe there hasn’t been a recall. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the vehicle lost motive power and decelerated. Additionally, the vehicle was making a ticking sound which became a loud knocking sound. Additionally, the engine was revving however, the vehicle was decelerating. The contact stated that there was no warning light illuminated. The contact pulled off the highway safely and then drove the vehicle to her residence. The contact's husband then drove the vehicle to an independent mechanic who diagnosed that water had entered the engine cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 78,000. | Crash: No Fire: No | 78,000 |
| Jul 2022 | UNKNOWN OR OTHER,ENGINE | I have a Hyundai 2018. I bought it in 2019 with about 64,000 miles on it. I keep up with all the maintenance on my SUV. I noticed once I moved from Illinois to Florida, after having the car for a year, it started consuming a lot of oil. I've never had an oil leak anywhere on the car. In November of 2020 I went to Take 5 to get my oil changed and the mechanic said make sure to check my oil often because my truck burns a lot of oil. I'm find myself putting oil in my truck once a week. Every 500 miles it needs oil. The crazy thing is, is that the oil light never once came on. The engine light will come on. I went to a recall appointment 2 weeks ago, which was the same day I got my oil changed June 11, 2022, and I told them about this issue and they did nothing. By June 23rd I needed more oil! I see California has a lawsuit about this issue. I want to trade in my truck because this is costing too much money feeding this truck gas and now oil! | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN,VEHICLE SPEED CONTROL | While driving the vehicle, while accelerating the vehicle would lose power or disengage from gas pedal at 17 mph and then again at 26 mph. After about 3 miles the check engine light came on and a TCM warning appeared on the radio screen. Immediately took the car to the dealership and was turned away since I didn’t have an appointment. On my way home from the dealership I made a stop at a store. I reversed out of the parking spot with no issues. When I put the vehicle in drive, it would not accelerate. I could drive in reverse but not forward. Vehicle was towed to the dealership. Diagnostics revealed it was a failed TCM. Further research revealed this same issue occurred in 2016 models. How was this not fixed or prevented in later models? | Crash: No Fire: No | Unknown |
| Jun 2022 | ENGINE | An oil change was done and part of the transmission pan overflowed and then engine failed. | Crash: No Fire: No | Unknown |
| May 2022 | ELECTRICAL SYSTEM | Left turn signal sporadically works during a left turn. Can be safety issue when turn signal stops mid turn even the slightest turn it can stop working and then when finished turning it turns on again. Reported issue to dealership and is being replaced through extended warranty. Issue is a faulty Multi functional turn signal switch. Had been several month since issue started. I have video if the turn signal failing. | Crash: No Fire: No | Unknown |