Complaint records

2018 Toyota Highlander Complaints

251 consumer-submitted complaints on record for the 2018 Toyota Highlander, grouped by component category.

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251 Total complaints
21 Crash reports
1 Fire reports
14 Injury reports
Quick answer: The 2018 Toyota Highlander has 251 consumer-submitted complaints in our database. The most common complaint categories are power train, service brakes, unknown or other. Enriched records show 21 crash reports, 1 fire report, and 14 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

251 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are power train, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 21 crash reports, 1 fire report, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 108 complaints, with an average reported failure mileage of 33,340 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to power train, service brakes, unknown or other?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2018 Toyota Highlander?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2018 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2018 Toyota Highlander complaints?

Enriched complaint indicators from official bulk records.

21 Crash
1 Fire
14 Injury
0 Fatality
20 Towed
10 Medical attention

Mileage at failure is available on 108 complaints ; average reported mileage is 33,340 miles.

Most common incident states: CO (2), CT (2), MN (2), AZ (1), NY (1), TX (1), WI (1).

What are the most common 2018 Toyota Highlander complaint categories?

251 total complaints on record

Latest complaints

Showing 251-251 of 251 complaints.

Date Component Summary Severity Mileage
Jan 2018 UNKNOWN OR OTHER I WAS TRAVELING ON HIGHWAY 78 BY STONE MOUNTAIN AND HEARD A LOUD BANG. THE CAR BEHIND ME SIGNALED TO ME TO STOP. HE SAID SOMETHING FLEW OFF MY CAR AND HIT HIS WINDSHIELD. I COULD NOT IMMEDIATELY FIGURE OUT WHAT HAD HAPPENED. I DECIDED TO LOOK AT THE SUNROOF AND DISCOVERED THAT IT HAD SHATTERED. THIS HAPPENED ABOUT 11:30 PM THE SAME DAY I BOUGHT THE CAR.
Incident: Jan 2017 		Crash: No Fire: No 140

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