Complaint volume
701 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
701 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
701 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
701 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER FROM STRANDED VEHICLE ON A MAIN ROAD (13 MILE AND DRAKE, FARMINGTON HILLS). I ALREADY VOICED A CORPORATE COMPLAINT WITH FORD AND THEY DID NOTHING TO RESOLVE ISSUE OR PUT ME INTO AN EQUIVALENT VEHICLE. THE VEHICLE HAS ALSO HAD PREVIOUS ODD/SCREACHING REAR AXLE NOISES AND BRAKE STICKING/LOCKING UP ISSUES WHEN PUTTING INTO REVERSE AFTER PARKED OVERNIGHT AND HAS BEEN INTO THE DEALER 2-3X FOR THIS ISSUE. VEHICLE IS <6 MONTHS OLD. | Crash: No Fire: No | 2,800 |