Complaint volume
667 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Silverado Complaints
667 consumer-submitted complaints on record for the 2020 Chevrolet Silverado, grouped by component category.
667 Total complaints
13 Crash reports
9 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 191 complaints, with an average reported failure mileage of 40,829 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Silverado complaints?
13 Crash
9 Fire
7 Injury
0 Fatality
36 Towed
6 Medical attention
What are the most common 2020 Chevrolet Silverado complaint categories?
ENGINE 125
POWER TRAIN 120
SERVICE BRAKES 40
STEERING 33
UNKNOWN OR OTHER 30
ELECTRICAL SYSTEM 23
POWER TRAIN,ENGINE 20
STRUCTURE 14
ENGINE AND ENGINE COOLING 13
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 11
667 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | ENGINE | September 2020 received new vehicle ( purchased platinum extended warranty at time of sale that expires 9/22/2027)-December 2022 heard loud ticking & misfires & check engine light on took to dealer who found #2 cylinder intake lifter collapsed at that time was under warranty (9924 miles) and dealer replaced not only damaged lifter but all lifters and guides (I have this repair invoice from 12/2022) On March 31 2026 (19,000 miles)ticking came back took silverado to dealer to be checked 4/3/26 they kept truck and had to take top of engine apart where they found that the #2 cylinder lifter has collapsed again the technician went ahead & replaced lifter before getting authorization from warranty company, GM or us to do repair dealer told us that they can put old damaged lifter back in truck & we can take truck back if we want- we are waiting for the inspector that warranty company wants to send to inspect the truck they still have truck 2 1/2 weeks later the warranty company wanted to see all receipts & log for all 7 oil changes which i gave to dealer 4/13/26 was passed to warranty company who accepted all & they want to send an independent inspector to see truck on 4/20/26 we are waiting to hear if he came This is a serious safety issue as this engine 6.2 (L87) Z71 has been prone to lifter failures since 2019, we only found this out now when the same lifter collapsed a second time & that this engine has been known to shut engine down while driving & severely damaging it & even possibly causing an accident If we get no satisfaction from dealer or warranty company as a next step we will be asking for a GM regional representative to come inspect the truck see the repeat lifter failure, open a case with a corporate representative & look into the Lemon Law as this is a recurring issue-- it also affects the value & resale value of our Silverado | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | Was driving vehicle and it revved very high and then got stuck in a single gear. MPG have also been impacted as of late. GM saying VIN isnt under the valve body recall, but dealer has determined the valve body needs to be replaced. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | Problem#1 :The transmission shits erratically and down shifts really hard and has a vibration going down the highway. Problem #2: The rear-end differential seems to lock up when turning sharp corners. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | * same part gone bad as other recalled vehicles. "Coolant control flow valve bad". Engine fan is staying on high blast, message displaying " engine power is reduced" truck will not drive at full power because the truck thinks its overheating because of bad part. If i remember correctly, it is code p1098. Bad part is intermittent. It Will happen randomly driving down the road. It comes and goes. I believe this is a safety factor . There is a special warranty or recall regarding this part with my year truck, but not my vin? Why not? Same part going bad with same codes and same problem ? Please consider looking into this concern and expanding the recall or concern for this reduced engine power safety concern. Thank you for looking into this. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | I am reporting a failure involving a 2020 vehicle equipped with a GM 6.2L V8 engine that developed a cylinder 8 misfire along with diagnostic trouble codes P0300, P0500, and P0521. Dealer inspection revealed a severely scored camshaft and metal debris present in the engine oil, indicating significant internal engine damage. The failure appears to be related to a lifter or valvetrain malfunction, leading to improper valve operation and engine misfire. This issue occurred unexpectedly and creates a serious safety concern due to the risk of sudden engine failure during operation. This may be associated with known problems affecting this engine type and should be investigated further. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while at a stop light, the engine shut off as intended in the fuel saver mode, but when the brake pedal was released, the vehicle shut off and failed to restart. The vehicle was towed to the local dealer and was repaired but the repair information was unavailable. The contact stated that failure recently reoccurred and the vehicle was towed back to the dealer. The cause of the failure was not yet determined. The contact stated that the failure had occurred on a busy roadway while the contact’s young daughter was a passenger inside the vehicle. The manufacturer was not yet contacted. The failure mileage was 40,000. | Crash: No Fire: No Towed | 40,000 |
| Apr 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while his wife was driving approximately 10 MPH and depressing the brake while turning, the ABS warning light illuminated, and the brake pedal remained on the floorboard. The vehicle was pulled into a parking lot and was able to come to a full stop. The contact's wife inspected the vehicle and used a handheld diagnostic machine to retrieve an undisclosed DTC; however, the codes were cleared. The vehicle was then taken to the residence. On another occasion, while the vehicle was in reverse(R), the ABS warning light illuminated, and the brake pedal remained pressed to the floorboard. The contact used the handheld diagnostic machine to retrieve and clear the codes. The vehicle was taken to a dealer, where it was diagnosed and it was determined that an ABS update was needed. The vehicle was not repaired, and the contact had not yet taken possession of the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 79,000. | Crash: No Fire: No | 79,000 |
| Apr 2026 | ENGINE | My truck has been in the shop for two weeks. Blown up, oil everywhere. I was told to file a complaint because GM has issues a recall for these engines, but I am not in the years it has been issues for. I was told this case is open and could then cover my engine. EA25007 is the number I was given. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | The contact's son owns a 2020 Chevrolet Silverado 1500. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle started shaking erratically, and several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road, and the engine seized. The vehicle was towed to the son's residence. The vehicle was later towed to the dealer, where it was diagnosed with lifter failure in cylinder #5 and a failed CAM shaft. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The contact was informed that the failure was a manufacturer's defect. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The manufacturer agreed to assist with a 10 percent discount on the cost of the repair. The failure mileage was approximately 109,758. | Crash: No Fire: No Towed | 109,758 |
| Apr 2026 | ENGINE | Engine started knocking, brought it to dealer, scoped cylinder number two and confirmed piston ring failure. New engine needed. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the RPM became extremely elevated. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was turned off and restarted. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed and it was determined that the torque converter was inoperable, and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000. | Crash: No Fire: No Towed | 80,000 |
| Apr 2026 | ENGINE | While driving in early morning while still dark outside, loud noise occurred with decreased acceleration on interstate. This placed my life and the lives of others at risk due to not being able to accelerate out of traffic coming behind me. Vehicle Taken to chevy dealership who advised lifter had broke and damaged camshaft. This occurred out of nowhere without any warning or lights on dash | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I was driving at approximately 75 to 80MPH on the highway when my engine shutoff and the vehicle died while driving it. I was able to coast to the side of the road but had to cross two lanes to the left to do so while weaving in traffic to get to the shoulder of the road. There was no warning of any kind that would have made me aware of an issue prior to this happening. I was unable to get the vehicle started again and had to have it towed to my local dealership Hendricks Chevrolet in Columbia, SC. That occured on Saturday March 14th 2026, that Monday, I have had all regular and scheduled maintenance done to my vehicle either on time or prior to the recommended time including oil changes and the like. I went to the dealership and they told me that the engine had seized up and that this was a very well documented and common issue with the 6.2L L87 V8 Engine dating back to 2019 but that GM had only issued recalls on the 2021 - 2024 years to correct the issue. I asked the Service manager at Hendricks Chevrolet to file for a Goodwill Coverage request on my behalf to cover the repairs of the engine and he refused and stated that I had to do so through GM customer service line. I have done so since and my case number with GM is 92108267. My vehicle is currently at the dealership awaiting the go ahead from GM to replace the engine. I have an extended warranty on my vehicle that goes to 120,000 miles and the issue occured at 114,113 miles. This is a very well documented case where the engine connecting rod bearings fail due to oil starvation that leads to engine seizure. | Crash: No Fire: No | Unknown |
| Mar 2026 | LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the tailgate failed to lock manually, with the key fob, or automatically. While approaching the vehicle in the morning, the contact became aware that the tailgate had opened unintendedly. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact retrieved information about NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 56,235. | Crash: No Fire: No | 56,235 |
| Mar 2026 | ENGINE | Unexplained complete engine failure. Engine seized, no warnings, on gauges or lights. Dealership repair shop indicates engine has seized up. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES | Started to work first thing in the morning, the truck felt sluggish-like a lack of power. I drove about a mile to turn around and head back home, something was obviously wrong. When I got out of the truck there was a smell like something was hot and the wheels were extremely hot. I realized the lack of power was due to the brakes being locked. The parking brake was not engaged. After calling the local dealer for an appointment, I had to get the truck towed. Now the 2nd day at the dealer with no diagnosis, no service codes. The truck has approximately 77,000 miles with the original brakes from the factory and have never had to be replaced. The vehicle data display shows 42% of brake wear remaining. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | The engine started making a lot of knocking sounds and it has no oil pressure now. The shop says the engine needs to be replaced. | Crash: No Fire: No | Unknown |
| Mar 2026 | SUSPENSION | Well taken care of 2020 trailboss upper control arm completely failed driving down the interstate with family in the truck. Suspect defect from ball joints. Only 68k miles. No warnings. Tire fell into suspension causing thousands in damage. Had to be towed. At high speed we could've all been killed. Seen multiple reports online of similar ball joint/ control arm failures. This needs to be addressed ASAP! Very dangerous. | Crash: Yes Fire: No Towed | Unknown |
| Mar 2026 | STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES | Intermittent issue where info says brake failure/steering assist not working/limited speed to 43 mph. Very dangerous if you’re on the interstate. Becomes hard to steer, brakes don’t work, brakes start burning up. Have to carry tools with me to reset ecm. Very common problem with Silverado with 5.3 gas engine. Chevy needs to fix this issue before someone gets killed. I would give them my truck back if I could. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | I replaced the fluid in my truck at 142k miles and when I went through all of the gears and checked for drips or leaking it was fine on that front and then I went to reverse and all of the gears were neural and only revved and when I went into neutral it started driving forward like it was the drive gear. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | 6.2L ENGINE NOISE AT START UP AND STAYS ON AND LOSES ENGINE POWER SLUGGISH ALL OF A SUDDEN WHILE DRIVING SAME ISSUE LIKE THE CURRENT RECALL ON ALL 6.2L EXCEPT MINE WAS BUILT RIGHT BEFORE APPROVED RECALL DATES BUT HAS SAME ENGINE L87 WITH SAME ISSUE AND IS CURRENTLY UNDRIVEABLE AND DANGEROUS IF TAKEN ON ROAD. REGULAR OIL CHANGES AT 50% OIL LIFE WITH RECOMMENDED MOBIL1 OIL & ACDELCO OIL FILTER. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I have 2020 Chevy 1500 with L87 engines on it. We have the exact same issues that the 2021 1500 recall is having. Loses power, noisy engine when at start. Paradise Chevrolet in Temecula told me that they were going to replace the engine per GM but then GM only auth the repair. 8 barring kits, 8 rings 8 piston kits lot of bolts and gastkit and seals. Talked to GM every tho it’s the same engine they won’t replace it since not on recall. Don’t understand how the same engine in a car one year before the recall. I have all the paperwork video of the noise pictures of the Pistons. I failed from the dealer. Had to get the truck towed to the dealer cause the car wouldn’t turn on and all this happened with only 68,833 miles. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE,FUEL/PROPULSION SYSTEM | Engine lifter failure while traveling at highway speeds, loss of power in traffic during rush hour on a multi lane interstate nearly got rear ended and side swiped. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,SERVICE BRAKES,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with force to stop the vehicle. The contact was concerned that the issue was abnormal. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. Additionally, while the vehicle was parked, the contact attempted to pull out of a parking lot, and the vehicle became difficult to maneuver. The contact stated that the power steering was inoperative, but no warning lights were illuminated. The "Engine Control Module Battery - Service Soon" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that there were codes in the engine control module battery that were incorrect and had to be reprogrammed, and the ground strap was corroded and needed to be repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The contact was concerned that both failures were connected. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Mar 2026 | ENGINE | Major engine failure, a lifter went bad and caused metal all through the motor. Had to purchase new motor. | Crash: No Fire: No | Unknown |