Complaint volume
815 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
815 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
815 Total complaints
76 Crash reports
8 Fire reports
33 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 33 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
33 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
815 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2022 | FORWARD COLLISION AVOIDANCE | phantom braking sometimes is so abrupt cars behind me might rear end me | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | We are experiencing phantom braking when using the cruise control (non-autopilot) causing significant and unwarranted slow-downs of the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | while vehicle in autopilot mode and driving on 2 lane highway, vehicle would suddenly brake hard for no reason to do so. The same would occur on the freeway at the beginning of a bend in the road. This phenomenon commonly occurred and I have stopped using the autopilot feature for fear of being hit from behind if the vehicle suddenly braked for no apparent reason. No previous warning lamps or messages when the problem first occurred. I did see messages on 4/1 during my drive that some of the cameras on the car were disabled or blocked and the messages disappeared and reappeared several times for about an hour and then stopped appearing. I have not had these messages reappear since. I have a service appointment scheduled at the end of April. | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | My Tesla Model Y has an ongoing problem with unexpected and unnecessary automatic braking when there is no apparent reason for the system to act--there is never anything in the lane ahead to brake for. The car just brakes and rapidly slows down at highway speeds. This has not resulted in a collision yet, but I'm fairly certain that it could result in a rear end collision if the driver following my car is "tailgating." At the very least, this is likely annoying to drivers following my car when this occurs. This is a very unnerving experience and should be fixed by the manufacturer. Tesla owner forums refer to this phenomenon as "phantom braking." This only seems to occur when I'm using the adaptive cruise control and/or the autopilot features on the vehicle.I have noticed this happening often on two lane and four lane highways, but not on freeways to date. I recall this happening every time I drive for any distance using the cruise control and/or autopilot. When I turn off the cruise control and/or auto pilot, it stops. | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Highway driving using cruise control and car suddenly brakes hard. Has happened 3 times. All the incidents seem to be on slight hills with no traffic/nearby cars or road hazards. Took place in remote parts of New Mexico on Interstate 25. The braking is hard enough to cause an accident or to be rear ended due to the fast deceleration. | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | While I am turning to driveway slowly on the brake all of the sudden accelerate d too fast hitting my house wall the went to driveway with very high speed crashing my safely parked Mercedes benz pushed to the garage .the Mercedes is destroyed and the home garage destroyed. Home security cameras have videos and recorded. | Crash: Yes Fire: No | Unknown |
| Mar 2022 | VISIBILITY | The contact owns a 2022 Tesla Model Y. The contact stated while driving on the highway at an undisclosed speed, the rear driver's side window detached from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 5,950. | Crash: No Fire: No | 5,950 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | The Autopilot feature malfunctioned twice on one drive today, while passing slower moving large vehicles on a divided highway. As I was passing these vehicles, the adaptive cruise control rapidly decelerated, which required intervention in my part to avoid the cars behind me from hitting me. This has not been reported to dealer, has not been inspected, and no warnings occurred before, during or after the events. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | The traffic-aware cruise control triggers constant forward collision warnings on my commute, and the system highlights as threats vehicles that are parked on the side of the road safely out of the path of traffic. The warning activates automatic emergency braking, which results in a collision hazard to vehicles behind me due to unexpected and unpredictable heavy braking. I stopped using the feature after the fifth such incident within the same approximate 7 mile trip. I have read about this safety issue previously and am aware that it is under investigation by the NHTSA, but did not realize it was this bad. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | While using Autosteer, the automatic emergency braking engages almost every time we pass by a semi-trailer truck and while there is oncoming traffic on a two-lane road. This sudden and unprovoked engagement of the automatic emergency brake system has almost caused us to be rear ended three times over the last four days and is officially causing concern. This issue will be reported to Tesla. The problem has not been reproduced by the manufacturer or service center yet. The vehicle has not been inspected by the dealership since we drove it off the lot 3 weeks ago. Warning indications do not go off all the time | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On two lane highway semi truck approaching car slammed on brakes. If someone had been behind us we would have caused an accident. Went from 60 to 28 in a flash. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On interstate. Semi was passing. Cruise control hit the breaks. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | When driving with adaptive cruise control turned on, the vehicle suddenly slowed down for no apparent reason. No other vehicles were nearby, no nearby structures, no paper or debris drifting on the road. This happened about 6 to 8 times over two days. I am glad that no one was following me. | Crash: No Fire: No | Unknown |
| Mar 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Tesla Y has a special setting for carwashes, that driver has to enable, which puts the car in neutral, closses all the windows and plus some more. Unfortunately system failed; car accelerated on its own and I hit a car in front of me, so it failed the second time and car didn't stop on its own to avoid collision. I called Tesla and this incident is under their investigation. | Crash: Yes Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | I was driving with the automatic emergency breaking system on and the car slammed on the breaks when traveling at around 35 MPH even though no car or other object was in my path of travel. It just slammed on the breaks for no reason. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I was driving down the highway and as another car in front of me exited the highway my car suddenly and abruptly slowed down even though my lane was clear endangering me and the people behind me. This is at least the fourth time this has happened to me. I find the adaptive cruise control / autopilot to be defective and extremely un safe | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Random, sudden braking while in cruise control (auto pilot mode). There is NO object or other vehicle in the way when this happens. It has happened many times starting in December 2021 in a brand new vehicle and happened most recently 3 days ago. Every time it happens it is scary. Very disturbing and renders cruise control unusable. No word from Tesla that this is fixable or even a priority. Please make Telsa address this serious safety hazard before someone is hurt or killed. Thank you. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While cruise control is engaged, the vehicle will slam on the brakes when there are no obstacles or vehicles nearby. It happens out of nowhere and without any warning from the vehicle. We live in a more rural area and has happened on the interstate there each time. It is not a highly congested road and each time it has happened, there is nothing around. It has happened on numerous occasions and will take the car from 80 mph and attempt to stop completely. This could easily cause a rear end collision at high speeds if there had been a vehicle in close proximity. This has also happened even with the Automated Emergency Braking disabled. | Crash: No Fire: No | Unknown |