Complaint volume
375 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Hyundai Palisade Complaints
375 consumer-submitted complaints on record for the 2023 Hyundai Palisade, grouped by component category.
375 Total complaints
6 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 18 complaints, with an average reported failure mileage of 18,429 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Hyundai Palisade complaints?
6 Crash
0 Fire
2 Injury
0 Fatality
2 Towed
0 Medical attention
What are the most common 2023 Hyundai Palisade complaint categories?
SERVICE BRAKES 53
SEAT BELTS 42
VISIBILITY/WIPER 41
UNKNOWN OR OTHER 35
SUSPENSION 17
POWER TRAIN 15
VISIBILITY 12
ENGINE 10
AIR BAGS,SEAT BELTS 9
ELECTRICAL SYSTEM 8
375 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The second row windows are not clear and are hazy. It is affecting visibility. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Second Row Windows are hazy in direct sunlight making it difficult to see through the windows. The Second Row Windows are double paned with tint in between the two panes of glass. The design of these windows apparently causes the hazy glass appearance in direct sunlight. I reported this issue to Hyundai Customer Care on-line. They responded to take the vehicle to the dealer which I did. The dealer compared the windows to another car on the lot and it had the same defective hazy windows. They confirmed and reported the problem to Hyundai. Hyundai has not responded to the issue. This is an apparent problem for other owners of the Palisade as it has been discussed many times on-line in Palisade Forums. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | 2023 Hyundai Palisade Calligraphy purchased Labor Day weekend 2022. Both 2d row side windows have a haze on them. This causes not only an obscured window but also a hazard when trying to see out of them. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM | I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | 2nd row windows on both sides are cloudy/ hazy. I have taken it to our dealer and they confirm that the windows are hazy. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | 2 row windows tint is faulty. It is a white hazy fog between the glass. When sun shines on it sometime you can not see out of. Hazy fog. 3rd row is fine and 1st row also. Many of these palisades have complained to Hyundai. I have filed complaint with no answers yet. Dealership also is calling Hyundai customer service also | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | The 2 second row windows are extremely hazy while all other windows are clear. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | The second row windows in my Palisade are cloudy and hazy to the point that visibility is severely impacted in certain lighting conditions. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | The second row windows behind the driver and passenger seat are hazy. They are not dirty. They haze at times makes the windows very cloudy. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Just purchased this car, attempted to clean the 2nd rear windows cause they look very cloudy when the sun hits them making it very difficult to see out of them. Apparently many others have this issues so I brought to the dealership but was told "windows are not covered under warranty". This is a huge safety concern, I cannot clearly view out the back windows under certain conditions and the dealership refuses to replace the windows. I attached a photo but my camera doesn't capture it as good as others have shared so I've shared something close to what I'm seeing as well. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | 2nd row side windows are hazy making difficult to see through | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Second row windows are milky/hazy in sunlight reducing visibility. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | The 2nd row and rear windows are foggy/milky looking compared to the front windows. | Crash: No Fire: No | Unknown |
| Oct 2022 | ENGINE | On September 21, 2022 I had sat in my car for about 8 minutes idling with the key FOB in the car with me. I have as not on remote start. When I left the parking lot and drove a half a mile my engine shut off and a loud beep and red triangle warning came on that read engine failure and to start engine. I pressed the start button and drove about 500 feet and got the same warning and shift off engine. Once again, I pressed the start button and drove about 300 feet to pull out and f traffic. I parked and shut f the car and sat for about 2 minutes. When we started the car and drove I have not had another incident but am too afraid to drive far. I text my salesman at Mike Morgan Hyundai in Shreveport to tell him what happened. I was told to have it towed next time it happens | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | The second row factory tinted windows have a hazy appearance, limiting visibility in sunny conditions. There is a sharp difference between 2nd and 3rd row factory tinted windows. The 3rd row is clear, the 2nd row has limited visibility when sun shines on it. The haze cannot be cleaned and seems to be part of the laminated windows. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | Hazy, film-like on back seat windows. Doesn't come off. Looks almost milky it's so hazy. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Middle row windows are hazy, especially in the sun. This causes issues seeing clearly under the right conditions, causing safety concerns. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Passengers window s has a hazy white film problem. Not clear tint. Fault in tint | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Both rear side windows have a significant haze/cloudiness that is unable to be removed despite heavy cleaning. It appears that the acoustic laminate layer within the glass is hazy, impeding the driver’s view when the sun hit the glass causing difficulty seeing other traffic or objects while driving. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph). | Crash: No Fire: No | Unknown |
| Sep 2022 | SERVICE BRAKES,ENGINE | The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening. | Crash: No Fire: No | Unknown |
| Sep 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again. | Crash: No Fire: No | Unknown |
| Aug 2022 | SEATS | After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be killed by a seat that just slides back and forth with nothing stopping forward or rear movement other than my drivers seat or the rear 3rd row seat. I'm pretty sure in an event of an accident forward motion to that degree would probably cause severe if not deadly injures. I currently have no use of my LS middle seat or my third row due to a ratchet strap holding the seat from plunging into my back when i brake. (Using the child restraint tether points on the back of the seats). Vehicle is avaliable for inspection if needed. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE,UNKNOWN OR OTHER | While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving. | Crash: No Fire: No | Unknown |