604 Total complaints
10 Crash reports
3 Fire reports
4 Injury reports
Quick answer: The 2024 Jeep Wrangler has 604 consumer-submitted complaints in our database. The most common complaint categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Enriched records show 10 crash reports, 3 fire reports, and 4 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2024 Jeep Wrangler complaints?

Enriched complaint indicators from official bulk records.

10 Crash
3 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention

Mileage at failure is available on 12 complaints ; average reported mileage is 10,737 miles.

Most common incident states: NY (5), MA (4), CA (3), NV (3), CT (2), HI (2), OH (2), VA (2).

What are the most common 2024 Jeep Wrangler complaint categories?

604 total complaints on record

Latest complaints

Showing 376-400 of 604 complaints.

Date Component Summary Severity Mileage
Oct 2025 ENGINE This morning my 2024 Jeep Wrangler 4xe check engine light came on and had a loss of power. I had to pull over onto a highway to restart the vehicle. The dealership stated that there was an over the air update that was faulty and that they had no way to fix it, but they stated to bring it into the dealership service department even though vehicle is currently not drivable or unsafe to operate.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM I was driving down and my vehicle lost power. I was able to steer and brake but the gas wouldn’t work. I was able to pull off and restart the vehicle and it did it again with a short amount of time.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ENGINE Jeep is not running properly after a software update. Engine warning lights are coming on and message to pull over and restart. Unable to drive and keep a regular speed.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ENGINE I went for a short drive yesterday and my jeep stalled twice (once on my way to the store, and then again on the way home). It completely stopped working both times and I had to put it in Park and then back to Drive. I would get a warning message telling me to "Shift to P and then Shift to Gear". The check engine light is now on. I am afraid to drive it now. What if I am on the highway and it stalls? I am taking it to the dealership for inspection tomorrow, hopefully I can get there safely. I picked up a rental car to drive in the meantime.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ENGINE After performing hey system update on October 10, 2025. I was driving on a major highway and my car shut down. The press start option was displayed on the dashboard and check engine light turned on. I was unable to accelerate leaving me at risk for accident. After bringing in my car to the dealership I have since learned that this was due to an update that was pushed without proper quality control. This put myself and my children in danger of immediate severe harm.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 STEERING,ELECTRICAL SYSTEM,ENGINE Vehicle completely lost power while driving nearly resulting in an accident. Engine cut off and loss of power occured including power steering. Vehicle stated to put car in park while Vehicle was still in motion. Vehicle restarted but then the same thing happened. This occured 4 more times. I was able to make it to the dealership near by. I had young children in the car at the time.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE Vehicle received a UConnect update on 10/10/25. The next morning the vehicle was only able to drive 2-3 blocks before the engine lost power, check engine light turned on, and the board directed me to shift the car into park and start the car. I was able to restart the car and it did the exact same thing within 200-300 feet. I was able to get the car to the dealership so they can look into how to resolve. There are a lot of postings online with others experiencing the same thing (some losing power when they were driving down the highway). All appear to be related to the UConnect update. Don’t feel safe driving the car not knowing when it will lose power again.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM Vehicle lost power transfer while in Drive and dash instructed to press brake to shift into Park. Check Engine light came on. Dash said something about fuel transfer issue. Happened 5 times in .25 mile. Had to turn car off and restart to drive and it happened again. This all happened after a UConnect update
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM Updated my jeep (per the prompt) on 10/11. Subsequently Lost power steering and power while driving. Had to turn off the car and restart it. Not safe to drive and unpredictable.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 FUEL/PROPULSION SYSTEM Jeep pushed an OTA Software Upgrade on 10/10/2025. The following morning 10/11/2025, while operating the vehicle. The vehicle lost all propulsion and power steering. Check Engine Light Came on and a message “Shift to P to Start” message appeared on the console. Additionally, the traction control system, collision avoidance alarms appeared on the console. Fortunately I was able to navigate the vehicle to the shoulder of the road without getting hit. However, I fear had my newly permitted teenage driver been operating the vehicle the outcome would have been much worse.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN after the uconnect update on 10/10/25 Vehicle turned off and check engine light on
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ENGINE After updating software shortly after finished as I was driving home on the turnpike going 70mph my vehicle lost power and I couldn’t accelerate and had to rush to get my vehicle of the road as cars and trucks were flying up to my stalling vehicle at night in a dark area! I felt my life was in danger not knowing what was about to happen next.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM My car did an automatic UConnect update. I went to dinner, got back in my car an hour later and about 2minutes later while driving, my engine shut off and and the Press Break and Push Start came on. I had no power at all while making a turn through an intersection. I pulled over as much as I could, powered off the vehicle completely. Waited a minute and it started back up, but now the engine light was on. Was able to make it home (7miles) but was vey concerned about it shutting off again, at night while driving home. Dealer can’t get my vehicle in for a week!
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ENGINE Jeep/Stellantis pushed an update to the Uconnect System/other electronic controls in our 24 Wrangler 4xe without warning or ability to adequately decline the update that ultimately downloaded into the vehicle. After the update vehicle stalls every 1 to 5 miles. After 30 seconds driver has no control of the vehicle. This presented a situation where we could have been involved in a major accident. Highly unsafe. Jeep apparently knows the issue and has done nothing to correct.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE The vehicle shuts itself off randomly after having installed an over the air update to the UConnect system. In a span of one hour my vehicle shut itself off without warning, while driving, eight times. This is apparently happening with several Wrangle 4Xe models nationwide. Per Jeep customer care, there are "hundreds of thousands of vehicles being affected" and for now owners are being instructed to take them to the dealership. Per the customer service rep, no communication is being sent out by Jeep to any customers or through local media as they are choosing to handle it internally.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbox center the car shut off again. I restarted noted the check engine light and drove home. Called Perkins motors in colorado springs. Got an appointment to bring the car in at 1pm. Drove straight to the dealers service. They asked if I did a software update, which I confirmed. They said other 4xe owners had experienced the same issue. The checked in the car and we ran into someone else with the exact same issue in the waiting room. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 STEERING,ELECTRICAL SYSTEM,ENGINE On 10/11/25 approximately 9pm my vehicle completed an OTA update initiated by the manufacturer. Upon completion of the update, I went for a drive. At approximately 30 mph, the vehicle suddenly shut off, shifted into neutral, and ceased to operate leaving me stranded in the middle of the road. The vehicle would not start, shift into neutral, or operate in any manner. Several warning instrument lights came on. After about 30 minutes, the vehicle started and continued to loose power several times before I could get it back home. We were lucky that we were not rear ended. There are hundreds of complaints on social media referring to the same situation for other Jeep 4xe vehicles after completing the OTA update. Stellantis has not issued any official statement regarding this. This is a situation that could result in serious injury or death to many as the vehicle suddenly loses all functionality with no warning. Check engine light is now on the dash.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN,ELECTRICAL SYSTEM A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM Immediately after installing a system update, car shut off/stalled while driving. Attempts to restart and continue driving only resulted in minimal forward progress. Very scary and very dangerous situation to have car just stop functioning while driving.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE My vehicle completely shut down while driving after a reported connect update issue on 10/10. I was driving down the highway on 10/12 and it completely lost power.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 UNKNOWN OR OTHER Used 2024 Jeep Wrangler 4XE on 10/11/25 and stalled 8 times in 2 miles. had to come to complete stop put in park and restart . I circled back home and used my husbands car to run errand. I tried calling my Dealer and they were closed. My husband tried the Jeep the next day and engine light was on but jeep ran fine. I learned from a Jeep forum today that there was an update released on uconnect on Friday 10/10/25 and it affected lots of Jeep owners with the same symptoms . I did see the notification on Saturday and delayed it the 1st time and Jeep ran fine but the accepted it later and it happened after that. Thank God i was in my quiet neighborhood and returned the Jeep home safely that day. We will report this to our dealer on Monday when they open as this was scary and the engine light is still on.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE My car updated and now keeps stalling and the error said to service the electronic stability control.
Incident: Oct 2025
Crash: No Fire: No Unknown

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