Complaint volume
249 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2026 Tesla Model Y Complaints
249 consumer-submitted complaints on record for the 2026 Tesla Model Y, grouped by component category.
249 Total complaints
45 Crash reports
1 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 45 crash reports, 1 fire report, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 14 complaints, with an average reported failure mileage of 6,895 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2026 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2026 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2026 Tesla Model Y complaints?
45 Crash
1 Fire
12 Injury
0 Fatality
18 Towed
9 Medical attention
What are the most common 2026 Tesla Model Y complaint categories?
UNKNOWN OR OTHER 53
FORWARD COLLISION AVOIDANCE 20
ELECTRICAL SYSTEM 13
STRUCTURE 11
SUSPENSION 7
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 7
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 6
LATCHES/LOCKS/LINKAGES 6
STEERING,SUSPENSION 6
EXTERIOR LIGHTING,UNKNOWN OR OTHER 5
249 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2026 | ELECTRICAL SYSTEM | The contact owns a 2026 Tesla Model Y. The contact stated that while driving at 65 MPH, with the autopilot feature engaged, the vehicle approached a lane closure as big, metal arrow road signs where on the road indicating the road closure. The contact, who was distracted at the time, expected the vehicle to acknowledge the road closure and switch lanes. The vehicle failed to recognize the Chevron barricade lights on the highway and the vehicle ran through the road signs without warning. The contact was forced to take over and stop the vehicle due to the failure. Due to the failure, the front, driver side mirror detached from the vehicle. The contact exited the highway and inspected the damage to the vehicle. Despite the failure, the contact managed to drive the vehicle home. The service center was notified of the failure and an appointment was made to have the damages repaired. The cause of the failure had yet to be determined. The vehicle was not repaired. The failure mileage was approximately 21,000. | Crash: No Fire: No | Unknown |
| Jun 2026 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Incident Report – 2026 Tesla Model Y Date of Incident:XXX Time of Incident: 12:30 am Location: [XXX] I was operating my 2026 Tesla Model Y and was driving manually. Full Self-Driving (FSD), Autosteer, and other self-driving functions were not engaged at the time of the incident. While traveling on Highway 16 at approximately 60 mph, the vehicle approached the right-side white lane line. At that point, I experienced a sudden steering intervention that turned the vehicle sharply to the left. The steering input was unexpected and occurred while I was manually controlling the vehicle. Following the steering intervention, the vehicle crossed the centerline into the opposing lane of travel and continued off the roadway into the ditch on the opposite side of the road. The incident resulted in damage to the vehicle. Road conditions were dry. Weather conditions were safe. Lane markings were clear. I am requesting that Tesla preserve and review all vehicle telemetry, event logs, steering-assistance records, and any other relevant data associated with this incident. Specifically, I request an investigation into whether Lane Departure Avoidance, Emergency Lane Departure Avoidance, or any other driver-assistance feature activated and contributed to the steering maneuver. I am also requesting a determination regarding responsibility for the resulting vehicle damage and whether Tesla will reimburse repair costs if a system malfunction or defect is identified. Supporting documentation, including photographs, dashcam footage (if available), repair estimates, and other evidence, can be provided upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Jun 2026 | VISIBILITY/WIPER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | On XXX at approximately 8:30 PM, the vehicle was operating under Full Self-Driving (Supervised) mode when it failed to detect or react to a stationary pole, resulting in a front-end collision. 1 System Failed: The Full Self-Driving software, Tesla Vision camera system, and Automatic Emergency Braking (AEB) failed to detect the obstacle or apply brakes. The vehicle is available for inspection upon request. 2 Safety Risk: The autonomous driving software drove the vehicle directly into a fixed object without warning, creating a severe collision risk for occupants and nearby pedestrians. 3 Confirmed by Dealer: Yes. The vehicle was taken to the Tesla Service Center in [XXX] on XXX, where technicians officially captured and logged the diagnostic vehicle data for this specific incident under my active service file. 4 Inspected: The physical hardware and system logs have been initially inspected and captured by Tesla Service technicians. 5 Prior Warnings: There were zero warning lamps, chime alerts, or visual indicators on the center console display prior to the impact. The system treated the obstacle as navigable space INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE | My 2026 Tesla model Y frunk (front hood) internal compartment doesn’t has safety release latch and light. And doesn’t has any mechanism to alert me if human or animal accidentally inside the frunk which concerns me so have to report this issue. Thanks | Crash: No Fire: No | Unknown |
| May 2026 | SUSPENSION,SERVICE BRAKES | Service Concern — Front Suspension / Rattling Noise Vehicle is experiencing a persistent rattling/knocking noise from the front area when driving over bumps, uneven pavement, or rough roads. Noise is noticeable at low to moderate speeds and appears suspension-related. Condition seems consistent with known Tesla Model Y service concerns regarding: * front upper control arm mounts, * front damper assemblies, * and wiper bracket pencil braces. Requesting inspection and evaluation of: * front suspension components, * damper assemblies, * upper control arm mounts, * and any applicable Tesla Service Bulletins related to front-end NVH/rattling concerns. Noise has become increasingly noticeable during normal driving conditions and is affecting ride quality. Please document findings and advise whether repairs are covered under warranty. The symptoms typically include: * Rattling noise over small bumps * Knocking or clunking from the front suspension * Noise on rough pavement, speed bumps, or uneven roads * Sometimes vibration or looseness felt near the dashboard/firewall area The repair procedure mentioned is consistent with a Tesla internal service approach for addressing front-end NVH issues (Noise, Vibration, Harshness). Here’s what each item means: Front Upper Control Arm Mounts These are suspension mounting components near the top of the front wheel assembly. If worn, loose, or improperly isolated, they can create: * Metallic knocking * Clicking during suspension travel * Vibration transferred into the cabin Replacing them helps stabilize suspension movement. Front Damper Assemblies The dampers (shock absorbers/struts) control suspension rebound and compression. Faulty or noisy dampers can produce: * Hollow clunks * Rattles over expansion joints * Repetitive knocking on rough roads Replacing the assemblies usually resolves internal damper noise. Wiper Bracket “Pencil Braces” These braces sit beneath the cowl/wiper assembly area. On some vehicles they c | Crash: No Fire: No | Unknown |
| May 2026 | SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Tesla 2026 Model Y was involved in a severe motor vehicle accident directly caused by a critical software and/or hardware malfunction of Tesla’s Full Self-Driving (FSD) system. At the time of the incident, the vehicle’s Full Self-Driving (Supervised) software suite was actively engaged and driving the vehicle. While navigating, the system suffered an abrupt and uncommented control malfunction. Despite prompt attention, the autonomous system executed an erratic, uncorrectable maneuver that overrode human intervention thresholds, completely failed to respond safely to the immediate driving environment, and directly caused a collision. | Crash: Yes Fire: No | Unknown |
| May 2026 | SUSPENSION | Service Concern — Front Suspension / Rattling Noise Vehicle is experiencing a persistent rattling/knocking noise from the front area when driving over bumps, uneven pavement, or rough roads. Noise is noticeable at low to moderate speeds and appears suspension-related. Condition seems consistent with known Tesla Model Y service concerns regarding: * front upper control arm mounts, * front damper assemblies, * and wiper bracket pencil braces. Requesting inspection and evaluation of: * front suspension components, * damper assemblies, * upper control arm mounts, * and any applicable Tesla Service Bulletins related to front-end NVH/rattling concerns. Noise has become increasingly noticeable during normal driving conditions and is affecting ride quality. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | My bulldog died yesterday in the new Tesla y we bought because the side storage in the back doesn’t have a cover. I regret ever buying that car. The side storage should come with a cover especially for the size of the space. My explorer came with covers. She went in head first and suffocated to death. I pulled over as soon as I realized something was wrong and had do compressions on her in front of my kids. But it was too late. This is a safety issue. Fix it before it happens to other families. My family is devastated by this. People put their animals back there. It should be safe. We should be able to trust the product especially at the cost we paid. The car has dog mode which means it is supposed to be safe for you to leave your dogs in the car. It is not. I have records of her cremation | Crash: No Fire: No | Unknown |
| May 2026 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Adaptive cruise control slams on the brakes at highway speed alleging “curvature assist” on flat, straight roads. Dealer replaced firmware and problem persists. Defect appears to be inherent to adaptive cruise control | Crash: No Fire: No | Unknown |
| May 2026 | VISIBILITY/WIPER | Second time in the five months I have owned the car that I need to replace the windshield in its entirety. Not only does it chip incredibly easily, but any chip immediately becomes a large crack, usually overnight and definitely before Safelite or a similar company can be called to try to fix it. In addition to being dangerously fragile and very expensive to fix - although very lucrative for Tesla since I can’t drive without an intact windshield - it’s very difficult to get an appointment. This time around I must drive around with an ever-expanding crack for 16 days before driving 100+ miles to the nearest Tesla service center to get it replaced. How can it possibly keep me and my family safe if it breaks that easily and that often and why is it normal to replace the windshield that often in any car much less a brand new car? | Crash: No Fire: No | Unknown |
| May 2026 | SUSPENSION | The car is unstable on the highway when there is a crosswind - either from wind gusts or from large vehicles. The car is easily pushed by wind until lane assist activates to stop it from going outside of the lane. It feels very unsafe to drive on the highway. This is how the car was when it was bought. An alignment was done during the first Tesla service visit and that helped slightly. The second Tesla service visit they said the vehicle was operating as expected and then checked wheel balance after I insisted. They said they fixed wheel balance but it still did not change how the car handles in crosswind. The third Tesla service visit (different service center) they said the vehicle was working as expected and said they could not drive for a significant distance to test. If lane assist ever fails when I'm not ready to instantly react to a gust of wind, it feels like it would easily move into another lane or off the road. When passing large vehicles where wind changes direction, the car sometimes gets pushed left and right which sometimes triggers an alarm and shows an on screen message saying to take control of steering. I test drove another of the same model car for an hour and had the same unstable feeling in the wind but was unable to test long enough to find an area with high crosswind. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | This is the opposite of a complaint. Somebody may have already submitted a blurb about their Tesla Y traveling on a highway with the speed limit of 60 giving an extra foot of room to a motorcyclist that was passing their vehicle. This happened to me today for the first time while I was in full self driving mode . My car was aware of the motorcyclist wanting to pass me and the car in the next lane.  Sensing this it moved over about a foot in my lane to allow the motorcycle passage  more room. A few minutes later, it did it again for a different motorcyclist. It did this all while in full self driving mode. Kudos to this safety technology.  | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | At about 2:16 PM on Monday, 5/18/2026, I was driving southeast in the right lane of Amaya Drive from Fletcher Parkway in La Mesa, CA, planning to turn right across the trolly tracks onto Severin Drive. There is an intermittent LED sign indicating NO RIGHT TURN in the southeast corner of the intersection, just below and to the right of the ground-level stoplight, that illuminates when the trolley is passing so traffic going straight on Amaya can still proceed. In the first Street View PDF I uploaded, it is not illuminated. I had FSD engaged, and as I approached the intersection the NO RIGHT TURN LED was illuminated. If I recall correctly, I assumed FSD would stop for the NO RIGHT TURN LED; but instead, it continued to make the right turn. Luckily my son was in the right seat and yelled several times for me to stop, which I did—just a few feet from the crossing arm, which can been seen elevated in the middle of the second Street View PDF I uploaded, and which was just coming down for the approaching trolley. By the time I got stopped, The crossing arm was fully down, and as noted above I ended up just a few feet from it, and would clearly and unequivocally have driven under and through it if I hadn’t braked suddenly. It’s clear that this was completely the fault of FSD either not reading or not being aware of the intermittent NO RIGHT TURN LED sign. Since FSD clearly doesn’t read NO RIGHT TURN signs, particularly intermittent LED signs, the solution seems to make this intersection NO RIGHT TURN whenever the light is green to pass through the intersection on Amaya, although this will hold up the cars who would like to turn right when there’s no trolley approaching. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Car is missing front trunk emergency release. Apparently standard on newer Tesla’s but it violates FMVSS 401 as a child can easily fit in the front trunk. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,STRUCTURE,SEATS | I am reporting a recurring and unresolved electrical/safety issue with my new Tesla Model Y. The issue has occurred 5 times within the past 4 weeks and affects multiple systems simultaneously. When the issue occurs: * The air conditioning stops working completely. * The driver-side front and rear windows cannot be rolled down or up. * The driver seat adjustment may not function properly. The problem appears intermittently. It may disappear temporarily and then return hours or days later. Tesla service has inspected the vehicle multiple times, but the issue continues to recur. This creates a significant safety concern because: * The driver window may not function during rain or emergencies. * The AC may fail during extremely hot weather. * The driver seat may not adjust properly, potentially affecting safe vehicle operation and driver visibility. * The intermittent nature of the failure makes the vehicle unpredictable and unreliable to operate safely. The issue has not been permanently resolved despite repeated service visits. I am concerned there may be a broader electrical or control system defect affecting vehicle safety. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The latest Tesla autopilot software forces users to engage in an autopilot product survey after disengaging autopilot while driving in order to gain access to audio/radio controls. The survey is not dismissible without reading a complicated prompt and choosing a response, and it completely obstructs audio controls until you participate in the survey. The driver therefore cannot turn off music to listen for emergency sirens, pedestrians, or other potential safety cues while driving at any speed, unless the driver also takes eyes off the road to participate in the forced product survey. This is by design and affects all Tesla drivers who use the autopilot feature. | Crash: No Fire: No | Unknown |
| May 2026 | STEERING,SUSPENSION,UNKNOWN OR OTHER | 2025/2026 Tesla Model Y Juniper experiences noticeable vibration starting at approximately 75 mph on smooth highways. The vibration is felt throughout the entire vehicle: steering wheel, doors, seats, and pedals/floor. It is not limited to the steering wheel. Tire balancing, alignment, and foam checks have all been performed with no resolution. Tesla service states the issue is ‘normal/within spec.’ Video of the vibration with speedometer visible is attached. This matches a widespread pattern reported by other Juniper owners. Video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | The contact owns a 2026 Tesla Model Y. The contact stated that while the contact's husband was driving at 70 MPH, the self-drive feature failed to function as intended. The contact stated that the vehicle aggressively jerked into the merging lane. The contact stated that the vehicle almost crashed into a concrete wall. In addition, the contact stated that the failure was persistent. The contact stated that the failure began after an unknown software update was performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,800. | Crash: No Fire: No | Unknown |
| May 2026 | LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | While my vehicle was operating in Full Self-Driving (FSD) mode, it encountered an accident upon attempting to park in my garage. The collision resulted in substantial damage to the driver’s side rear end and the garage wall. Notably, there was no manual intervention during the entire journey from my son’s school and the parking attempt. The FSD system failed to detect the proximity of the garage and did not initiate braking or provide any warning before impacting the wall. In this instance, the FSD system exhibited multiple failures. I have subsequently reported the incident to Tesla. | Crash: Yes Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | While driving, the vehicle repeatedly triggered emergency braking without any obstacle present. The car continuously displayed warnings indicating pedestrians in front and behind the vehicle when no people were present. Due to these false detections, FSD became disabled during operation. The repeated sudden braking caused severe lower back pain, and I will be seeking medical treatment. This vehicle is unsafe to operate and presents a serious safety risk to myself and surrounding traffic. I have full video evidence of the incidents. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| May 2026 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I PICKED UP BRAND NE TESLA 2026 MODEL Y AFTER TEST DRIVE I WAS TRYING TO PARK THE CAR IN THE GARAGE. THE CAR SUDDENLY ACCELERATED AND HIT CABINETS IN GARAGE, THE CABINETS CRASHED AND BROKE THE ENTRY DOOR AND THE DEBRIS THE THE HEATING AND AC BLOWER UNIT. EXTENSIVE FRONT DAMAGE TO THE CAR FRONT END. NO PERSONAL INJURY. I [XXX] WAS DRIVING MY WIFE WAS IN THE DRIVE WAY. NO PERSONAL INJURY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | I was using the autopark function in a parking lot, and the vehicle did not detect the shopping cart return rail. As a result, the vehicle struck the rail, causing damage to the hood and front bumper. | Crash: Yes Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Subject: Safety Concern with Video Evidence (4/28/2026) I am reporting a serious safety concern involving Full Self-Driving (Supervised) on my 2026 Tesla Model Y. Date/Time: April 28, 2026 at approximately 12:48–12:50 PM Location: Soledad Canyon Rd at Golden Oak Rd / Golden Triangle Rd, Santa Clarita, CA While operating in FSD (Supervised), my vehicle approached an active railroad crossing with warning signals engaged and the gate lowered. The vehicle initially stopped appropriately; however, it then proceeded forward onto the tracks while the crossing remained active and a train was approaching. I immediately intervened and reversed the vehicle off the tracks to avoid a potentially dangerous situation. During this maneuver, the railroad gate made contact with the vehicle. I have preserved video footage documenting: * Initial stop at the crossing * Forward movement onto the tracks under FSD * Manual intervention and reverse maneuver * Contact with the railroad gate Following the incident, I observed linear markings across the windshield consistent with contact from the railroad gate arm. While some of the markings appear to be transferable residue, there are remaining visible streaks that have not been fully removed and may indicate surface damage. Photos and videos will not upload | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS | Driver’s seatbelt: This issue occurred twice. The first time, the car was parked; when I attempted to pull the seatbelt, it would not extend and instead locked in place. The second time occurred after I summoned the car. Again, I was unable to pull the seatbelt out. Because the vehicle was stopped in the middle of the street, I had to drive without wearing a seatbelt, which felt very unsafe. Middle rear seatbelt: This occurred once. I was initially able to fasten the seatbelt, but when I tried to pull the strap down to loosen it because it was too tight, it retracted and locked. I was unable to extend it again, leaving the belt tight against my neck. This also felt very unsafe. I brought the car to Tesla twice, but they were unable to identify the issue. I showed them a video demonstrating the seatbelt remaining locked while I attempted to pull it, as well as footage showing that I was driving without a seatbelt. No warning lights appeared during any of these incidents. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I took delivery of a brand new Tesla Model Y today in Austin, Texas. Within less than two hours of delivery, the vehicle experienced two separate and serious failures while driving. During the first incident, the vehicle suddenly stopped in the middle of the road without any warning while I was driving. The vehicle became completely unresponsive and came to a stop in active traffic. I immediately contacted Tesla service for assistance. The representative advised me not to worry and stated that the vehicle likely came to a safe stop location and that there appeared to be no issue since the system had recovered. I was told the vehicle was safe to continue driving. However, this information did not reflect what actually occurred. The vehicle had stopped in the middle of an active roadway, not in a safe location.After the system temporarily became operable again, I continued driving as instructed. However, during a second drive shortly after, the exact same issue occurred again within approximately 10–15 minutes, this time on a much larger and heavily trafficked road. When the vehicle stopped both times, it became completely electronically controlled and unresponsive. There was no manual way to move or safely reposition the vehicle. I was stranded in the middle of moving traffic on a major road, unable to control or move the car in any way. I felt that my life was in danger due to the inability to regain control or remove the vehicle from traffic. Both incidents occurred on the same day of delivery within a very short time frame, making the vehicle completely unreliable and unsafe to operate. At least one of the incidents occurred while using self-driving features. Due to the repeated failures, the severe safety risk, and the incorrect reassurance provided during the first incident, I no longer feel safe operating this vehicle. I am requesting a buyback or refund rather than repair, as this issue occurred immediately after delivery and represents a critical safety conce | Crash: No Fire: No | Unknown |