377 Total complaints
13 Crash reports
9 Fire reports
8 Injury reports
Quick answer: The 2018 Hyundai Tucson has 377 consumer-submitted complaints in our database. The most common complaint categories are engine, power train, power train,engine. Enriched records show 13 crash reports, 9 fire reports, and 8 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

377 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are engine, power train, power train,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 13 crash reports, 9 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 111 complaints, with an average reported failure mileage of 44,882 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to engine, power train, power train,engine?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2018 Hyundai Tucson?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2018 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2018 Hyundai Tucson complaints?

Enriched complaint indicators from official bulk records.

13 Crash
9 Fire
8 Injury
0 Fatality
23 Towed
6 Medical attention

Mileage at failure is available on 111 complaints ; average reported mileage is 44,882 miles.

Most common incident states: CA (2), AL (1), GA (1), ME (1), NH (1), RI (1), TX (1), WA (1).

What are the most common 2018 Hyundai Tucson complaint categories?

377 total complaints on record

Latest complaints

Showing 326-350 of 377 complaints.

Date Component Summary Severity Mileage
Aug 2020 POWER TRAIN BOUGHT THE VEHICLE NEW. THE PROBLEM ORIGINALLY BEGAN AS INTERMITTENT NOW OCCURRING ALMOST CONSTANTLY. IF VEHICLE IS IN A STOPPED POSITION UPON PRESSING THE ACCELERATOR THE VEHICLE DOES NOT MOVE FORWARD FOR UP TO ONE TO 2 SECONDS. THE RPM SHOWS THAT THE ENGINE IS REVVING BUT NO MOTION. THEN SUDDENLY THE VEHICLE WILL LURCH FORWARD. THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR DOES NOT MAKE A DIFFERENCE IN THE VEHICLE RESPONSE TIME. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE WILL NOT ACCELERATE WHEN NECESSARY. I HAVE BROUGHT IN THE VEHICLE FOR REPAIRS OF THIS PROBLEM TWICE AND WAS TOLD THAT HYUNDAI KNOWS OF THE PROBLEM BUT BECAUSE THE ISSUE IS NOT EXTREME ENOUGH NOTHING CAN BE DONE. I DO NOT BELIEVE THAT THE VEHICLE CAN BE OPERATED SAFELY GIVEN THE CURRENT DEFECT.
Incident: Jul 2020
Crash: No Fire: No 12,200
Aug 2020 POWER TRAIN MOSTLY IN THE MORNING AFTER THE VEHICLE HAS SAT ALL NIGHT AND OCCASIONALLY THROUGHOUT THE DAY AFTER STOPPING AT RED LIGHTS OR WHEN LEAVING A PARKING LOT. THE VEHICLE WILL 'STALL, SHUTTER' OR HOWEVER ELSE YOU WANT TO DESCRIBE A RAPID JERKING MOTION WHILE TRYING TO ACCELERATE FROM A STOP. IT CAUSES A DELAY IN THE ABILITY TO EFFECTIVELY AND SAFELY MERGE THE VEHICLE INTO TRAFFIC AT TIMES.
Incident: Jul 2020
Crash: No Fire: No 43,000
Aug 2020 POWER TRAIN,SERVICE BRAKES,ENGINE I PURCHASED MY 2018 HYUNDAI TUCSON LIMITED 1.6L FORWARD DRIVE NEW IN NOVEMBER 2018. I STARTED EXPERIENCING PROBLEMS A FEW WEEKS AFTER MY PURCHASE. THE VEHICLE IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES THE VEHICLE LURCHES/ACCELERATES FORWARD AT A HIGH RATE OF SPEED WITH MY FOOT ON THE BRAKE PEDAL. FOR INSTANCE, I WAS AT A DRIVE THRU WITH MY FOOT ON THE BRAKE PEDAL AND MY TUCSON BEGAN TO ACCELERATE FORWARD. I WAS SO AFRAID THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME THAT I TURNED THE VEHICLE OFF. ON NUMEROUS OCCASIONS IT HAS LURCHED/ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE PEDAL. OTHER TIMES WHEN I BEGIN TO ACCELERATE AFTER STOPPING AT A STOP LIGHT THE VEHICLE JUST HESITATES TO MOVE AT ALL. IT IS VERY SLOW TO ACCELERATE FOR A TURBO VEHICLE. CONCERNING MY BRAKES, MY BRAKES ARE MAKING A HIGH PITCH SQUEALING SOUND. I HAVE TAKEN MY TUCSON IN FOR SERVICE FOR THE BRAKE ISSUE, AND I HAVE BEEN TOLD THAT THERE IS NOTHING WRONG AND THAT IS THE NOISE THAT TUCSON BRAKES MAKE. BRAKES DO NOT MAKE A HIGH PITCH SQUEALING NOISE FOR NO REASON AT ALL. ALSO, I TOOK MY TUCSON TO BE SERVICED FOR THE ENGINE/TRANSMISSION PROBLEM AND I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. THIS SUV IS A DEATHTRAP. THE 2018 TUCSON 1.6L NEEDS TO BE RECALLED AND THE ENGINE REPLACED WITH A 2.4L ENGINE AND THE BRAKE SYSTEM NEEDS TO BE REDESIGNED.
Incident: Mar 2019
Crash: No Fire: No 6,000
Jul 2020 EXTERIOR LIGHTING DRIVERS SIDE LOW BEAM DOESN'T WORK AFTER CHANGING BULB. FUSE GOOD
Incident: Jul 2020
Crash: No Fire: No 43,654
Jul 2020 POWER TRAIN , FROM A STOP, WHEN YOU MOVE FORWARD, YOU PRESS ON THE ACCELERATOR THE CAR HESITATES TO MOVE FORWARD THEN ALL OF THE SUDDEN IF REVES HIGH AND THEN SPEED FASTER THAN IT SHOULD, I HAVE CALLED THE DEALERSHIP TWO TIMES, THE VEHICLE HAS 11,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. SOMETHING WITH THE DUAL-CLUTCH SYSTEM IS HAVING ISSUES AND WILL LEAD TO DEATH. THE VEHICLE DOES IT INTERMITTENTLY, SO YOU CAN NOT PREDICT IT WHEN IT WILL HAVE AN ISSUE, AT MIN, IT DOES THIS FREQUENTLY.
Incident: Jul 2020
Crash: No Fire: No 10,391
Jun 2020 POWER TRAIN THE DUAL CLUTCH, 7 SPEED AUTOMATIC TRANSMISSION IN MY 2018 HYUNDAI TUCSON DOES NOT ALWAYS MOVE THE CAR. WHEN PULLING OUT OF A DRIVEWAY, INTERSECTION, OR CROSSING ONCOMING TRAFFIC LANES THE CAR WILL STOP MOVING WHILE PARTIALLY IN THE STREET/INTERSECTION. IT WILL NOT MOVE, THE ENGINE RPM'S REV UP AND THEN ALL OF A SUDDEN THE CAR LUNGES FORWARD. I AM AFRAID THAT A CAR APPROACHING ME MAY NOT STOP IN TIME AND RUN INTO ME, EVEN THOUGH I HAD PLENTY OF TIME TO MAKE THE TURN. I TOOK THE CAR TO THE DEALER ON 9/24/2019 AND THEY SAID THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. I RETURNED THE CAR TO THE DEALER FOR THE SAME ISSUE ON 5/5/20. THE CAR WAS RETURNED TO ME AFTER 6 WEEKS AND THE DEALER STATED THEY REPLACED THE TRANSMISSION AND DUAL CLUTCH ASSEMBLY WITH A NEW UNIT AND I WAS INFORMED THAT THIS MAY NOT RESOLVE THE ORIGINAL ISSUE. ON 6/24/20 THE CAR WAS RETURNED TO THE DEALER FOR THE SAME ISSUE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. AT NO POINT DID HYUNDAI TELL ME THEY'VE HAD ONGOING ISSUES WITH THEIR DUAL CLUTCH TRANSMISSION. IT WAS MY OWN RESEARCH AND CONTACTING ANOTHER DEALER THAT I WAS TOLD HYUNDAI IS AWARE OF THE PROBLEM AND HAS NO CURRENT SOLUTION TO RESOLVE THE MATTER. *TR
Incident: Sep 2019
Crash: No Fire: No 31,623
Jun 2020 EXTERIOR LIGHTING TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SWITCHED TO THE HIGH BEAMS AND WAS TEMPORARILY BLINDED BY THE REFLECTION OFF THE HIGHWAY SIGN. THE VEHICLE WAS TAKEN TO SURESKY HYUNDAI LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (845) 648-3285, WHERE THE HEADLAMPS WERE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Incident: Mar 2019
Crash: No Fire: No 16,000
May 2020 POWER TRAIN,ENGINE THE CAR WILL NOT GO INTO REVERSE. *TR
Incident: May 2020
Crash: No Fire: No 24,000
May 2020 ENGINE,FUEL/PROPULSION SYSTEM AS STATED IN MANY FORUMS BY MANY OWNERS,IN MY CASE THE 2.0 WITH AUTOMATIC. I HAVE A 2014 KIA SOUL AND THE 2018 TUSCON. BOTH VEHICLES ACT THE SAME,HESITATE WHEN THEY WANT TO. BOTH HAVE DONE THIS SINCE BRAND NEW AND NEITHER DEALERSHIP HAS MADE AN EFFORT TO FIX THE PROBLEM. THERE HAS BEEN SEVERAL VERY CLOSE CALLS HESITATING LIKE THIS IN HEAVY CITY TRAFFIC.ALSO BE ON THE LOOKOUT FOR A LAWSUIT SETTLEMENT ON 2018 TUCSON. *TR
Incident: Mar 2018
Crash: No Fire: No 75
May 2020 ELECTRICAL SYSTEM,AIR BAGS,ENGINE HELLO EVERYONE, 2018 HYUNDAI TUSCON PROBLEM: ENGINE/AIR BAG CAUSE: UNKNOWN * AFTER A COLLISION WITH 2 LARGE DEER ON A MAIN HIGHWAY EARLY MORNING, IMMEDIATELY BROUGHT IT TO A SHOP. THE BODY WORK WAS FINISHED AND I HAD THE CAR BACK, UNFORTUNATELY AFTER THAT MY ENGINE WAS VERY VERY SLUGGISH. IRREGULAR SHIFTING, SLIGHT TICKING IN ENGINE BLOCK, NO LATER I HAD ISSUES WITH BATTERY LIGHT COMING ON ( THE CAR SHUT OFF) WHILE I'M MOTION ON MAIN ROAD. NEEDLESS TO SAY THE DEALERSHIP SAYS THAT IT'S A TOTAL LOSS, THIS 2 YEAR OLD VEHICLE WITH LESS THAN 50,000 MILES HAD A BLOWN ENGINE DUE TO UNKNOWN CAUSES. I NEED SOME EXPLAINING FROM SOMEONE WHY THIS HAPPENED TO MULTIPLE OWNERS. *TR
Incident: Apr 2020
Crash: Yes Fire: No Injuries: 1 Medical attention 50,025
Apr 2020 ENGINE I HAVE A 2018 HYUNDAI TUCSON AND IT CUT OFF ON ME WHILE RETURNING HOME FROM OUT OF TOWN ON 4/5/2020 ON 495 CAPITAL BELTWAY. WHITE SMOKE STARTED COMING OUT THE TAILPIPE SO I PULLED OVER AND CUT THE TRUCK OFF, I TRIED TO RESTART AND IT WOULDN'T TURN OVER, ALL OF THE DASH LIGHTS LIT UP, I HAD TO CALL AAA TO TOW ME HOME, THE TOW DRIVER NOTICED OIL UNDER THE TRUCK AND EVEN AFTER HE TOWED ME AND PUT MY TRUCK ON THE STREET THERE WAS OIL ON HIS FLATBED. THIS TRUCK HAS A DEFAULT WITH THE OIL PLUG OR SOMETHING, I KEEP UP ON MY OIL CHANGES EVERY 3 MONTHS, THERE WAS NO WARNING ON THE DASH ABOUT LOW OIL OR ANYTHING BEFORE IT STARTED SMOKING. SOMETHING IS WRONG WITH HOW THIS TRUCK BURNS OIL AND IT NEEDS TO BE INVESTIGATED. NOW I HAVE A TRUCK SITTING THAT I CAN;T DRIVE AND STILL HAVE TO PAY A CAR NOTE ON. *TR
Incident: Apr 2020
Crash: No Fire: No 26,400
Feb 2020 POWER TRAIN I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.
Incident: Feb 2020
Crash: No Fire: No 12,000
Jan 2020 POWER TRAIN WHEN I WENT TO ACCELERATE OUT OF A BUSINESS DRIVE WAY, THE CAR HESITATED AT LEAST 1-3 SECONDS BEFORE ENGAGNG THE TRANSIMISSION TO ACCLERATE THE VEHICLE OUT OF THE DRIVEWAY INTO TRAFFIC. AS I WAS TURNING OUT OF THE DRIVEWAY, I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE. I WAS IN 2 OTHER SEPARATE INCIDENTS EITHER ACCCLERATING TO GET INTO A LANE OR ACCELERATING FROM A STOPPED POSITION ALMOST CAUSING ACCIDENTS BECAUSE OF THIS PROBLEM. I WAS SO SCARED, I TRADED THE 2017 TUSCON IN FOR A 2018 TUSCON HOPING THE PROBLEM WOULD BE SOLVED. IT DID NOT. IT HAPPENS IN THE 2018 TUSCON LESS OFTEN, BUT MORE INTERMITTENTLY MAKING IT EVEN MORE DANGEROUS AS YOU DO NOT KNOW WHEN OR IF ITS GOING TO HAPPEN AND BE ABLE TO REACT APPROPRIATELY.
Incident: Nov 2019
Crash: No Fire: No 19,000
Dec 2019 EXTERIOR LIGHTING TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS TO SEE THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NASSIEF HYUNDAI (LOCATED AT 1059 STATE RTE 46 NORTH, JEFFERSON, OH 44047, (440) 576-1010), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,000.
Incident: Nov 2019
Crash: No Fire: No 18,000
Dec 2019 POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM THIS IS MY 2ND ISSUE WITH THIS VEHICLE. EVER SINCE I BOUGHT THE VEHICLE I HAVE ALWAYS NOTICED THAT WHEN I COME TO A COMPLETE STOP (AT A RED LIGHT OR STOP SIGN) AND I GO TO PRESS ON THE GAS THE CAR DOESN'T GO. IT'S LIKE IT HESITATED BEFORE IT STARTS TO PICK UP SPEED. I ALWAYS CHALKED IT UP TO THE FACT THAT IT WAS A 4 CYLINDER BUT AFTER SPEAKING TO MY MECHANIC I FIND OUT THAT THIS IS NOT NORMAL AND CAN BE THE SIGN OF A SERIOUS PROBLEM. THERE IS CURRENTLY NO FIX FOR THIS.
Incident: Nov 2018
Crash: No Fire: No Unknown
Dec 2019 ENGINE I GET OIL CHANGES QUITE FREQUENTLY DUE TO THE MILEAGE I PUT IN A VEHICLE. I HAVE 7 OIL CHANGES/TIRE ROTATIONS BETWEEN NOVEMBER 2018 AND NOVEMBER 2019. ON NOVEMBER 13TH 2019 MY CHECK ENGINE LIKE CAME ON AND AT THE SAME TIME MY ENGINE STARTED MAKING A KNOCKING SOUND. PRIOR TO THIS I HAD NO INDICATORS THAT ANYTHING WAS WRONG. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT I NEED A NEW ENGINE AND THAT IT'S NOT COVERED UNDER THE WARRANTY SINCE I AM THE SECOND OWNER. AND THAT IT'S GOING TO COST ABOUT $10,000 FOR A NEW ENGINE WHICH INCLUDES LABOR. DID I MISS SOMETHING HERE. MY CAR IS MY LIVELIHOOD AND I HAVE GOTTEN EVERY REQUIRED MAINTENANCE. THEY SAID MY CAR IS BURNING THROUGH OIL AT A HIGH RATE OF SPEED. THERE WERE ZERO SIGNS OF AN OIL LEAK AND EVERYTHING LOOKED FIND OTHER THAN THE VEHICLE HAD NO OIL. WHY DIDN'T MY VEHICLE ALERT ME OF THIS. WHY WASN'T THERE ANY INDICATION UNTIL IT WAS TOO LATE. WHERE THE HELL DID ALL THE OIL GO?? NOW I'M STUCK WITH A HIGH CAR PAYMENT FOR A VEHICLE I CAN NOT EVEN DRIVE PLUS BECAUSE I NEED MY CAR FOR MY WORK I HAD TO BE LET GO FROM MY JOB. CAN'T WORK WITHOUT A VEHICLE CAN PAY FOR $10,000 IN REPAIRS WITHOUT A JOB AND CAN'T PAY MY CAR PAYMENT WITHOUT WORKING. I DON'T KNOW WHAT TO DO. THIS IS JUST RIDICULOUS ESPECIALLY SINCE I HAVE DONE EVERYTHING HYUNDAI SUGGESTS AS FAR AS MAINTENCE (FREQUENT OIL CHANGES AND SYSTEMS CHECKS ON A REGULAR BASIS. HYUNDAI SAYS 'SORRY THERE'S NOTHING WE CAN DO FOR YOU, YOU HAVE TO PAY TO REPLACE THE ENGINE.'.
Incident: Nov 2019
Crash: No Fire: No 100,000
Dec 2019 POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE SAME DUAL CLUTCH PROBLEM AS ON 2016 HYUNDAI TUCSON. HESITATES FOR SEVERAL SECONDS PRIOR TO ENGAGING WHICH CAUSES SIGNIFICANT DANGER IN ONCOMING TRAFFIC. I HAD THIS SAME PROBLEM WITH THE 2016 AND HYUNDAI CONTINUED TO DENY ANY KNOWN PROBLEMS. NOW THERE IS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. I TRADED MY 2016 IN FOR THE 2018 TO GET AWAY FROM THE PROBLEM BECAUSE I WAS SO SCARED. NOW I HAVE THE SAME PROBLEM WITH THE NEW CAR. THIS PROBLEM IS ONGOING. ALSO I WAS COASTING WITH FOOT NOT ON THE PEDAL AND NOT IN CRUISE CONTROL AND THE RPM'S SHOT UP TO 4200 THEN DOWN TO NORMAL, THEN BACK UP TO 2200 AND THEN BACK TO NORMAL. VERY SCARY. HAD CLUTCH ENGAGED CAR WOULD HAVE SHOT FORWARD INTO CAR IN FRONT OF ME. DEALER HAS ACKNOWLEDGED TROUBLE WITH BOTH PROBLEMS AND INFORMED ME THAT HYUNDAI HAS SWITCHED CLUTCH MANUFACTURERS.
Incident: Apr 2019
Crash: No Fire: No 8,500
Dec 2019 ENGINE MOTOR KNOCKING WITH ONLY 65,000 MILES. NOT GETTING POWER
Incident: Dec 2019
Crash: No Fire: No 65,000
Dec 2019 ENGINE THE VEHICLE WOULD NOT OPERATE IN DRIVE OR REVERSE FROM A PARKED POSITION.
Incident: Dec 2019
Crash: No Fire: No 14,000
Nov 2019 POWER TRAIN,VEHICLE SPEED CONTROL WHEN SHIFTING GEARS, IE P TO R OR R TO D OR P TO D, THE CAR JERKS / CATCHES. SOME HAVE CALLED IT "TURBO LAG". IT'S DEFINITELY MOST NOTICEABLE AT A DEAD STOP. I HAVE EXPERIENCED THIS "LAG" WHILE BACKING UP OUT OF A PARKING SPOT AND THEN TRASFERRING TO DRIVE, AS WELL AS BEING AT A DEAD STOP AT A STOP SIGN / RED LIGHT, AND THEN ACCELERATING. BOTH EXPERIENCES HAVE BEEN IN THE CITY, HIGHWAY, TURNING, AND LOCAL ROADS. I DON'T KNOW WHAT HAS CAUSED OR WHAT IS CAUSING THIS ISSUE. PERHAPS IT'S THE TORQUE CONVERTER? I BOUGHT THIS CAR NEW IN NOV 2018 AND HAVE HAD THIS ISSUE SINCE JAN 2019. I HAVE HAD OTHER PEOPLE DRIVE MY CAR AND THEY HAVE ALSO EXPERIENCED THIS ISSUE. OTHER HYUNDAI TUSCON DRIVERS HAVE ALSO EXPERIENCED THIS ISSUE, AND HAVE DISCUSSED IT AT THIS WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/TUCSON/2018/TRANSMISSION/WILL_NOT_ACCELERATE.SHTML
Incident: Jan 2019
Crash: No Fire: No 2,000
Nov 2019 POWER TRAIN,UNKNOWN OR OTHER THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.
Incident: Jun 2019
Crash: No Fire: No 19,000
Oct 2019 POWER TRAIN TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO AVERT BEING STRUCK IN THE REAR BY ANOTHER VEHICLE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED TO RESPOND. AFTER SEVERAL SECONDS, THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO MIKE KELLY HYUNDAI (254 PITTSBURGH RD, SUITE B, BUTLER, PA 16002, (724) 287-2701) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DCT TRANSMISSION OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBERS 12236015, 15808024, AND 16248911. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Incident: Sep 2018
Crash: No Fire: No 5,000
Oct 2019 ENGINE THE CAR STARTED MAKING A LOUD NOISE MY OIL LAMP LIGHT STARTED FLASHING, AFTER I STOPPED AT A RED LIGHT I ACCELERATED THEN MY ALTERNATOR LIGHT CAME ON THE CAR DIED. WITHIN SECONDS MY CAR STARTED SMOKING A WHITE COLOR LIGHTLY AND THEN WITHIN MINUTES THE SMOKE TURNED BLACK AND HEAVY THEN CAR CAUGHT ON FIRE.
Incident: Oct 2019
Crash: No Fire: Yes 32,300
Sep 2019 POWER TRAIN BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.
Incident: Sep 2019
Crash: No Fire: No Unknown
Sep 2019 POWER TRAIN STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!
Incident: Sep 2019
Crash: No Fire: No 14,000

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