Complaint volume
377 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Tucson Complaints
377 consumer-submitted complaints on record for the 2018 Hyundai Tucson, grouped by component category.
377 Total complaints
13 Crash reports
9 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, power train,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 111 complaints, with an average reported failure mileage of 44,882 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, power train,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Tucson complaints?
13 Crash
9 Fire
8 Injury
0 Fatality
23 Towed
6 Medical attention
What are the most common 2018 Hyundai Tucson complaint categories?
ENGINE 138
POWER TRAIN 44
POWER TRAIN,ENGINE 27
SERVICE BRAKES, HYDRAULIC 17
UNKNOWN OR OTHER 17
SERVICE BRAKES 13
UNKNOWN OR OTHER,ENGINE 9
ENGINE,FUEL/PROPULSION SYSTEM 8
EXTERIOR LIGHTING 8
ELECTRICAL SYSTEM 7
377 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2019 | POWER TRAIN | DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE. | Crash: No Fire: No | 5,500 |
| Aug 2019 | ELECTRICAL SYSTEM | A MONTH AGO MY ENGINE LIGHT STAYED ON AND DEALER SAID RODENTS HAD EATEN ELECTRICAL WIRES AND INSULATION UNDER THE HOOD COST OVER $600. TO FIX. TODAY SAME THING AND I OPENED THE HOOD TO FIND THE ENTIRE ENGINE AREA LITTERED WITH CHEWED WIRES AND INSULATION . THE SOY BASED WIRING COATING NEEDS A SAFETY RECALL, | Crash: No Fire: No | 6,000 |
| Aug 2019 | ELECTRONIC STABILITY CONTROL (ESC) | WHEN HYUNDAI SANTA FE PASS OR NEAR BY 2018 TUCSON, BLIND SPOT SENSOR SUDDENLY TURN OFF AUTOMATICALLY FOR WHILE. THEN SOME TIME PASS(MAYBE MORE THAN 30MIN), IT TURNS BACK ON. IT ONLY EFFECTS CERTAIN YEARS OF SANTA FE. | Crash: No Fire: No | 25,000 |
| Aug 2019 | POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES | I HAVE BOUGHT THIS VEHICLE LAST YEAR. THERE IS A LOUD NOISE WHEN I TAKE OFF AFTER I HAVE STARTED THE CAR AND GO. I HAVE TAKEN IT IN THEY TOLD ME IT IS THE GEAR SHIFTER. [XXX]. THIS CAR HAS NO POWER WHEN YOU TAKE OFF AND THE BRAKES HAVE SQUEAKED SINCE DAY 2.I HAVE TAKEN IT IN AND THEY HAVE SCRAPED THE BRAKES 3 TIMES. I HAVE COMPLAINED AND THOUGHT IT WAS JUST ME UNTIL I HAVE READ MORE COMPLAINTS. THIS CAR NEEDS RECALLED OR YOU NEED TO GIVE PEOPLE THEIR MONEY BACK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | 16,000 |
| Aug 2019 | ENGINE | MY CAR HAS 20,000 MILES ON IT. 2 MONTHS AGO AROUND 18,000 MILES MY CAR STARTED TO HESITATE DURING ACCELERATION. IT STARTED AS ONLY SOMETIMES. NOW IT HAPPENS EVERY TIME I DRIVE IT . WHEN IT IS STOPPED AND I PUSH ON THE GAS TO GO IT HESITATES. THE RPMS SHOOT UP TO 5-6 THEN IT GOES. THIS IS DANGEROUS ESPECIALLY IF YOU ARE CROSSING SEVERAL LANES OF TRAFFIC. ALSO WHEN IN MOTION AND YOU NEED TO ACCELERATE IT WILL HESITATE AS WELL. I BROUGHT IT TO THE DEALERSHIP AS IT'S UNDER WARRANT AND WAS TOLD IT'S THE DCT AND MANY PEOPLE HAVE COMPLAINED. AND IT'S NORMAL. I DISAGREE BECAUSE IF IT WAS NORMAL THEN IT WOULD HAVE DONE THIS WHEN I FIRST PURCHASED THE CAR. | Crash: No Fire: No | 18,000 |
| Jul 2019 | POWER TRAIN | CAR FAILS TO ACCELERATE MORE THAN THE SPEED OF MAYBE ROLLING THROUGH A STOP SIGN WHEN YOU ARE AT A STOP SIGN YOU CANNOT ACCELERATE AND IT IS VERY DANGEROUS TO PEOPLE BEHIND YOU THAT WILL SMASH INTO YOU AND THEN YOU HAVE TO FLOOR THE GAS PEDAL AND WORRY ABOUT CRASHING INTO SOMEBODY IN FRONT OF YOU. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THERE IS NO PROBLEM AND THEY CAN'T FIND ANYTHING THEREFORE THEY CAN'T FIX IT. I AM MOVING TO FLORIDA WHERE IT IS HOT AND HUMID ALL THE TIME WHICH IS SEEMS THAT THAT IS WHEN THE PROBLEM HAPPENS. I WOULD LIKE A NEW VEHICLE IF THEY CAN'T FIX IT I FIND THIS COMPLETELY RIDICULOUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON IT YET AS THERE ARE MANY MANY COMPLAINTS THROUGHOUT THE INTERNET | Crash: No Fire: No | Unknown |
| Jul 2019 | ENGINE | HYUNDAI 2018 HAD A OIL LEAK ISSUE DUE TO A FAULTY OIL PAN. THE OIL PAN WAS SEALED BY THE DEALERSHIP. THIS DID NOT SEEM TO FIX THE ISSUE CAUSING THE OIL TO DRAIN ON THE FREEWAY AND SEIZE THE ENGINE. I WAS COASTING ON THE FREEWAY WITH NO POWER FROM THE ENGINE. WE WERE SCARED FOR OUR DEAR LIVES. | Crash: No Fire: No | 30,800 |
| Jul 2019 | POWER TRAIN | I PURCHASED MY NEW CAR 8 MONTHS AGO WITH 2 MILES ON IT. I AM SCARED TO DEATH TO PULL OUT FROM RED LIGHTS IF ANYONE IS EVEN INSIGHT AT TIMES. IT SEEMS AS THOUGH IT JUST DOESNT WANT TO GO AT ALL. I CAN FLOOR THE GAS AND IT HESITATES FOR FEW SECONDS AS THE RPMS ARE VERY HIGH ALL YOU GET IS A ROLL INTO TRAFFIC. IT MAKES ME SO NERVOUS AT TIMES DRIVING THIS VEHICLE. WORSE MISTAKE BUYING THIS VEHICLE AND WORSE PART IS I WILL BE STUCK IN AS ITS NOT WORTH HALF OF WHAT I OWE ALREADY. THIS SHOULD BE SOMETHING DISCUSSED BEFORE SIGNING OR NOT ON THE MARKET TO SELL AT ALL | Crash: No Fire: No | 20 |
| Jul 2019 | POWER TRAIN | I PURCHASED A 2018 TUCSON IN A NOVEMBER, RECENTLY I HAVE NOTICED THAT THE VEHICLE STRUGGLES TO ACCELERATE. I WILL CONTACT THE DEALERSHIP TOMORROW BUT I SEE THAT I'M NOT THE ONLY ONE THAT SEEMS TO BE EXPERIENCING THIS PROBLEM. IT SEEMS TO BE GETTING WORSE. IT'S A HAZARD ESPECIALLY WHEN DRIVING IN THE FREEWAY. | Crash: No Fire: No | Unknown |
| May 2019 | POWER TRAIN | VEHICLE FAILED TO ACCELERATE WHILE MERGING INTO TRAFFIC, FORCING ENGINE TO REACH 6.5K RPM ONCE IT BEGAN TO DO SO. HAPPENS FREQUENTLY. MANY OTHER COMPLAINTS ON SAME ISSUE BY VARIOUS OWNERS. | Crash: No Fire: No | 24,000 |
| Apr 2019 | STRUCTURE | THE TRUNK HATCH OPENS UP WITHOUT WARNING AND WITHOUT US PRESSING THE OPEN TRUNK BUTTON ON THE REMOTE. THIS HAS HAPPENED SEVERAL TIMES WHEN THE CAR HAS BEEN STATIONARY AND WHEN WE WERE DRIVING OUT OF A PARKING LOT. THE TRUNK EVEN OPENED ON IT'S OWN WHILE THE REMOTE HAD BEEN PLACED UPRIGHT ON THE GROUND! ALSO THE TRUNK OPENED ON IT'S OWN WHEN IT WAS PARKED IN OUR GARAGE WITH THE ENGINE OFF AND AS WE HAVE A LOW GARAGE DOOR, THE PAINTWORK WAS SCRATCHED ON THE TRUNK DOOR WHEN IT OPENED UP AGAINST IT. ON 4/5/19 WE TOOK THE CAR TO DON WOOD HYUNDAI AT 810 STATE STREET, ATHENS OH FOR THEM SEE IF THEY COULD FIND WHAT WAS WRONG WITH THE HATCH AND REMOTE, BUT THEY COULD NOT DUPLICATE THE PROBLEM WHILE IT WAS THERE. | Crash: No Fire: No | Unknown |
| Apr 2019 | POWER TRAIN | VEHICLE RANDOMLY SLIPS OUT OF GEAR WHEN BREAK IS QUICKLY DEPRESSED WHEN ROLLING FROM A STOP. VEHICLE NEEDS TO BE SHUT DOWN AND RESTARTED. A VERY SERIOUS SAFETY ISSUE. VEHICLE RANDOMLY FAILS TO SHIFT UP WHEN ACCELERATING. ANOTHER VERY SERIOUS SAFETY ISSUE. DUEL-CLUTCH TRANSMISSION IS CLEARLY DEFECTIVE AS DESIGNED. | Crash: No Fire: No | Unknown |
| Feb 2019 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 1 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS PUMPED 5-6 TIMES BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (11500 ROOSEVELT BLVD, PHILADELPHIA, PA 19116, (215) 673-7462) TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED THREE TIMES. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING LEFT TURNS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. | Crash: No Fire: No | 300 |
| Jan 2019 | POWER TRAIN | LEASED A NEW 2018 HYUNDAI TUCSON LIMITED FROM A LOCAL DEALER. NOTED THE HESITATION IN THE ACCELERATION WHEN TEST DRIVING. SALESMEN SAID BRAND NEW ENGINE, GAS, ETC, MOST LIKELY WILL WORK ITS WAY OUT IN DRIVING WITH NEW REFILL OF GAS. NOTICED PROBLEM ALL THE WAY HOME AFTER PURCHASE. CONTACTED DEALER NEXT DAY AFTER FILLING TANK WITH SAME ISSUE, THEIR RESPONSE "ITS A NOTED HYUNDAI USA TUCSON TRANSMISSION ISSUE". THATS IT! REPORTED TO HCA (HYUNDAI CONSUMER AFFAIRS), HAD A CASE NUMBER ASSIGNED VIA AUTOMATED MAIL. NO CALL, NO MAIL FROM ANYONE AT HYUNDAI TO ADDRESS THE ASSIGNED COMPLAINT #. FILED ANOTHER COMPLAINT, RECEIVED A NEW CASE NUMBER, HYUNDAI CONTACTED ME WITH NO INFO ON MY CASE, MY DOCUMENTS SENT OR NO KNOWLEDGE OF THE TRANSMISSION ISSUES WITH THEIR TUSCON 1.6L TURBO, 7 SPEED ENGINE/TRANSMISSIONS. TOOK THEM 3 MONTHS TO FULLY RESPOND TO SECOND CASE NUMBER ASSIGNED DUE TO MANY PHONE CALLS AND MAILS TO THEM ON THE CASE AND NO RESPONSE ON RESOLUTION TO THIS HAZARDOUS ISSUE WITH THE TRANSMISSION. PENDING REGIONAL CASE WORKER TO BE ASSIGNED TO ASSESS THE TRANSMISSION AT THE SAME DEALER WHERE PURCHASED. *DT | Crash: No Fire: No | 1 |
| Dec 2018 | SERVICE BRAKES | I WAS PULLING INTO A PARKING SPOT IN A SHOPPING PARKING LOT AND STEPPED ON THE BRAKE TO STOP, BUT THE BRAKES FAILED AND THE CAR KEPT GOING AND WOULD NOT STOP, ULTIMATELY ROLLING UP OVER THE CURB ONTO THE GRASS AREA AND CRASHED INTO THE CONCRETE LIGHT POST. THE CAR WAS TOWED TO THE HYUNDAI DEALER IN LAGUNA NIGUEL CA 92677 949-485-3700 ( STEVE PACHECO ) SERVICE ADVISOR | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 300 |
| Nov 2018 | EXTERIOR LIGHTING | WE BOUGHT A BRAND NEW 2018 HYUNDAI TUCSON IN JUNE 2018. IT HAD 1700+ MILES ON IT IN NOVEMBER 2018. WE HAVE A MAJOR PROBLEM WITH THE HEADLIGHTS, WHICH WE NOTED RECENTLY WHILE DRIVING ON SOME DARK ROADS. WE CAN'T SEE DOWN THE ROAD WHEN WE ARE DRIVING ON DARK ROADS. WE CAN'T SEE BENDS IN THE ROAD AHEAD OF US. THE HEADLIGHTS SHINE OUT ABOUT 30 FEET, THEN IT'S PITCH BLACK AFTER THAT. WE HAVE A DIFFICULT TIME JUST FINDING THE ENTRANCE TO OUR DRIVEWAY. WE ARE AFRAID TO DRIVE AT NIGHT BECAUSE IT'S SO DANGEROUS. THE CAR HAS BEEN TAKEN IN TO THE DEALER TWICE & WE ARE TAKING IT BACK FOR THE 3RD TIME. THIS IS A MAJOR SAFETY ISSUE. THE HEADLIGHTS ARE NOT DOING THE JOB & THE DEALER CAN'T SEEM TO FIX IT. AFTER LOOKING ONLINE, THIS SEEMS TO BE A MAJOR PROBLEM WITH HYUNDAI & OTHER BRANDS WITH THE NEW LED LIGHTS. THIS NEEDS TO BE ON A RECALL LIST. PLEASE HELP. ACCIDENT PREVENTION IS CHEAPER THAN A FUNERAL. YOU NEED TO INVESTIGATE THIS. THANK YOU. | Crash: No Fire: No | Unknown |
| Nov 2018 | POWER TRAIN | WHILE DRIVING AND THEN COMING TO A TEMPORARY STOP SUCH AS WAITING FOR A RED LIGHT TO TURN GREEN OR RIGHT ON RED OR MAKING A LEFT TURN; THEN I STEP ON THE ACCELERATOR TO DRIVE, THEN ABOUT 20 YARDS OR SO INTO THE MOVEMENT OF THE CAR, THE CAR STOPS MOVING BUT THE ENGINE IS STILL RUNNING. IT DELAYS FOR ANYWHERE BETWEEN 2 AND 5 SECONDS, JUST ENOUGH TIME FOR CARS TO BE COMING RIGHT AT YOU. IT HAPPENED TWICE IN ONE WEEK, ONCE THE WEEK BEFORE AND ONCE RECENTLY, THE SAME DAY I TOOK THE CAR BACK TO THE DEALER TO SEE WHAT WAS WRONG. IT HAS HAPPENED HERE AND THERE IN THE SEVERAL MONTHS THAT I HAVE OWNED IT, BUT SEEMS TO BE GETTING MORE PRONOUNCED WHERE I AM NOTICING IT MORE. I ALMOST GOT HIT FROM BEHIND TWICE AND ALMOST GOT "T-BONED" WHEN MAKING A LEFT TURN. THE SERVICE DEPARTMENT SAYS IT DID NOT DO IT WHEN THEY TOOK IT OUT (I TOLD THEM IT DOESN'T DO IT ALL THE TIME AND IT PROBABLY WON'T FOR THEM.) THEY SAID THERE ARE NO BULLETINS OUT OR RECALLS AND NO CODES SHOW UP WHEN THEY TESTED IT. WELL I DID RESEARCH AND FOUND THAT THE TUCSON HAS HAD MANY PAST PROBLEMS LIKE THIS (LITERALLY HUNDREDS, IF NOT THOUSANDS) AND THE MANUFACTURER WAS IGNORING PLEAS FROM DESPERATE OWNERS BECAUSE NOTHING WAS BEING ADDRESSED. HYUNDAI FINALLY ADMITTED TO PROBLEMS WITH THE 2016 AND 17 TUCSONS AND DID A RECALL. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE, ESPECIALLY WHEN I AM NOW AFRAID TO MAKE LEFT AND RIGHT TURNS KEEPING IN MY MIND THAT THIS CAR IS GOING TO HESITATE, STALL, DELAY, WHATEVER YOU WANT TO CALL IT. 5500 HUNDRED MILES ON IT AND I PAID THOUSANDS OF DOLLARS TO BUY IT, I DON'T FEEL SAFE MAKING TURNS AND FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED AND QUICKLY BEFORE SOMEONE (I HOPE NOT MYSELF ALSO)) GETS INJURED OR KILLED. | Crash: No Fire: No | 5,500 |
| Nov 2018 | ENGINE | AT TIMES, WHILE DRIVING WITH THE TRANSMISSION IN DRIVE, THE VEHICLE HESITATES TO ACCELERATE AFTER BEING STOPPED, AS AT A RED TRAFFIC SIGNAL. WHEN THIS HAPPENS, PRESSING THE ACCELERATOR PEDAL TO THE FLOOR WILL START THE VEHICLE MOVING FORWARD 'VERY' SLOWLY FOR ABOUT 3 SECONDS, THEN IT WILL TAKE OFF WITH FULL POWER UNTIL ACCELERATOR PEDAL IS LET OFF. WHEN THIS HESITATION OCCURS, THE ENGINE DOES NOT SOUND OR FEEL LIKE IT IS STRAINING, OR MISFIRING AT ALL, IT SEEMS MORE LIKE THE COMPUTER IS NOT SENDING THE ENGINE THE SIGNAL TO REV UP AND GO, HENCE HAVING TO FLOOR IT TO GET IT TO MOVE. THIS CONDITION IS EXTREMELY DANGEROUS, TO THE POINT I AVOID HAVING TO MAKE LEFT TURNS AT TRAFFIC LIGHT INTERSECTIONS, BECAUSE I NEVER KNOW WHEN THE VEHICLE IS GOING TO EXHIBIT THIS BEHAVIOR, BUT THIS CAN HAPPEN WHETHER GOING STRAIGHT, OR MAKING A RIGHT-HAND TURN. THIS VEHICLE ONLY HAS 1,253 MILES AT PRESENT, BUT THIS CONDITION HAS BEEN HAPPENING SINCE IT WAS DRIVEN OFF THE LOT NEW. | Crash: No Fire: No | Unknown |
| Oct 2018 | ELECTRICAL SYSTEM,ENGINE | AFTER ACQUIRING A LITTLE OVER A MONTH (1167 MILES ON IT) THIS CAR FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY AND HAD TO NAVIGATE OVER 4 LANES FROM JUST MOMENTUM - COULD NOT USE MY CELLPHONE AS IT WAS TRYING TO SYNC TO THE CAR WHICH WAS NOW COMPLETELY DEAD. TOWED TO PURCHASING DEALER AND WAS DIAGNOSED AS BAD GROUND WIRE. I AM TERRIFIED TO DRIVE THIS CAR AGAIN, MY PASSENGER AND I COULD HAVE BEEN INJURED OR WORSE. | Crash: No Fire: No | 1,167 |
| Oct 2018 | POWER TRAIN,FUEL/PROPULSION SYSTEM | AROUND 1500 ,ILES THE CAR STARTED TO EITHER STALL COMPLETELY OR "JUMP" FORWARD IN AL DRIVEMODES, TOOK TO DEALERSHIP , THEY SAID IT HAS TO DO WITH TRANSMISSION BEING ESSENTIALLY A STANDARD. THEY TOLD US THEY RESET THE COMPUTER AND IT NEEDS THIS OCCASIONALLY. REALLY NEVER HEARD OF THAT. OUR GASMILEAGE IS ALSO CONSTANLTY GOING DOWN. NOT HAPPY WITH THE CONSTANT SUDDEN ACCELERTION ESPECIALLY WHEN MERGING ONTO INTERSTATES. BOUGHT THIS THING BRAND NEW FEB 2018. | Crash: No Fire: No | 1,500 |
| Sep 2018 | EXTERIOR LIGHTING | BOUGHT THE CAR NEW FROM DEALER THIS PAST MAY. CAR IS EQUIPPED WITH HIGH INTENSITY DISCHARGE HEADLIGHTS WITH DYNAMIC BENDING LIGHT. WE HAVE NOT DONE MUCH NIGHT DRIVING UNTIL RECENTLY WE DROVE ON THE OPEN HIGHWAY WHERE THERE WASN'T MUCH SURROUNDING LIGHT. WHEN TURNING AROUND A CURVE IN THE HIGHWAY THERE WAS A BLACK BAND ACROSS THE PAVEMENT APPROXIMATELY 100 FEET IN FRONT OF US AND THE EXTENDING WELL PAST THE EDGE OF PAVEMENT. WHEN WE GOT BACK IN TOWN DRIVING DOWN A RESIDENTIAL STREET, THE SOLID BLACK RECTANGLE APPEARED A COUPLE OF HUNDRED FEET IN FRONT OF THE CAR AND APPEARED TO BE TO 2-3 FEET IN HEIGHT. WHEN WE DROVE THROUGH A MORE LIGHTED AREA THERE WAS NO SOLID BLACK RECTANGLE, BUT IT APPEARED SOMEWHAT GRAY WITH 2 INVERTED HALF-MOON SHAPED DARK SPOTS SEEMINGLY IN LINE WITH THE HEADLIGHTS. THE HYUNDAI SERVICE MANAGER SHOWED US ANOTHER CAR, AND IT HAD THE SAME ISSUE WITH THE HEADLIGHTS. IT IS A VERY DANGEROUS CONDITION AND APPARENTLY IS COMING FROM THE ALIGNMENT OF THE DYNAMIC BENDING LIGHT HOUSING. NIGHTTIME VISION IS SEVERELY IMPAIRED ON OUR VEHICLE. | Crash: No Fire: No | 3,500 |
| Sep 2018 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | ONCE MY BRAND NEW TUCSON HIT 500 MILES ON IT, IT SUDDENLY UNINTENTIONALLY ACCELERATES WHILE MY FOOT IS ALREADY PRESSING FIRMLY ON THE BREAK PEDAL. THE FIRST TIME, IT HAPPENED AS I WAS APPROACHING THE PEAK OF A HILL. I WAS GOING 25 MPH. MY FOOT WAS ALREADY PRESSING ON THE BREAKS, ANTICIPATING THE DECLINE, WHEN MY CAR JOLTED FORWARD AND TOOK OFF. MY FOOT SLAMMED ON THE BREAKS EVEN HARDER, HOWEVER I WATCHED MY SPEEDOMETER HIT 40 MPH WHILE SIMALTANEOUSLY, MY RPM DECREASED TO 1... (YES, DOWN A HILL.) FOR ABOUT 5-7 SECONDS THE RPM AND SEPPDOMETER WOULD NOT INCREASE OR DECREASE ONCE HITTING 40 MPH AND 1 RPM. I HAD TO LEAN OVER THE WHEEL AND SLAM MY BREAKS TO THE FLOOR BEFORE I REGAINED CONTROL OF THE VEHICLE. ONCE THIS OCCURRED, THE CAR LAGGED, STRUGGLING TO ACCELERATE THROUGHOUT THE REMAINDER OF THE DRIVE (ALL FLAT ROADS). IT IS NOW DAY 5 OF EXPERIENCING THIS, AND IT NOW OCCURS MULTIPLE TIMES EVERY TIME THE VEHICLE IS IN MOTION, WHETHER BREAKS ARE BEING APPLIED PRIOR, OR NOT, REGARDLESS OF THE TYPE OF ROAD I AM ON (FLAT, HILL ETC.) I WAS EXITING A PARKING GARAGE THAT HAD A MEDIOCRE RAMP TO EXIT THE GARAGE. MY VEHICLE WAS GOING 12 MPH WHEN I TURNED RIGHT TO PROCEED DOWN THE RAMP. MY FOOT SLOWLY PRESSED THE BREAK PEDAL, AND MY VEHICLE ACCELERATED TO 28 MPH, AND MAINTAINED THAT SPEED FOR 3 SECONDS, BEFORE RESPONDING TO MY BREAKS. YES, MY FOOT HAD THE BREAKS PRESSED ALL THE WAY DOWN. ANOTHER EXAMPLE, YESTERDAY I WAS ON A FLAT ROAD DRIVING AT 27 MPH WHEN IT SUDDENLY ACCELERATED TO 45 MPH, AND THE RPM DROPPING SUDDENLY FROM 2, TO 1. AFTER A FEW SECONDS OF MY FOOT SLAMMED ON THE BREAKS I REGAINED CONTROL AND PULLED THE CAR OVER. I TURNED THE ENGINE OFF AND WAITED ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, AND BEGAN DRIVING (3 MINUTES LEFT IN MY DRIVE), THE CAR CONTINUED TO LAG, LUNGE FORWARD, AND COULD NOT REACH SPEEDS HIGHER THAN 30 MPH. THIS CAR IS BRAND NEW. | Crash: No Fire: No | 500 |
| Sep 2018 | POWER TRAIN | THIS TRANSMISSION CAUSES THE CAR TO NOT ACCELERATE WHEN IT SHOULD, AND WHEN THE TRANSMISSION KICKS IS THE CAR TAKES OFF TO FAST LIKE IT IS OUT OF CONTROL. SOME TIMES THE TRANSMISSION MAKES THE CAR JERK THREE TO FOR TIMES IN STOP AND GO TRAFFIC. THIS IS UNSAFE AND I'M WEIGHTING FOR SOME ONE TO REAR END ME OR ME HITTING SOMEONE ELSE. I WAS MAKING A LEFT TURN FROM A STOP LIGHT AND THE CAR WOULD NOT ACCELERATE AND HALF WAY THRU THE TURN THE CAR TOOK OFF ON ME BUT I GOT IT UNDER CONTROL. I CANT LET MY WIFE DRIVE THIS CAR AND THAT IS A SHAME BECAUSE WE BOUT IT FOR HER TO DRIVE. THIS CAR IS UNSAFE TO DRIVE AND ALL I GET FROM THE HYUNDAI DEALER IS EXCUSES.IT GOES TO THE SERVICE DEPT.10/6/18 AGAIN. | Crash: No Fire: No | 400 |
| Sep 2018 | POWER TRAIN | VEHICLE SEVERELY HESITATES TO ACCELERATE FROM A STOP WHILE IN TRAFFIC (GEAR SHIFT IS IN DRIVE POSITION). FAILS TO ACCELERATE WHEN MAKING LEFT TURNS TO AVOID ONCOMING TRAFFIC. PROBLEM PERSISTS REGARDLESS OF DRIVING MODE SELECTION. | Crash: No Fire: No | 156 |
| Aug 2018 | VEHICLE SPEED CONTROL | THE VEHICLE IS EXPERIENCING SEVERE INTERMITTENT FAILURES TO ACCELERATE. FAILURES OCCURR FROM A STOP AND WHILE IN MOTION. ALL GEAR LEVELS APPEAR TO BE AFFECTED. FAILURES WERE FIRST NOTICED AT APPROXIMATELY 7000 MILES. | Crash: No Fire: No | 7,000 |