Complaint volume
227 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Ridgeline Complaints
227 consumer-submitted complaints on record for the 2019 Honda Ridgeline, grouped by component category.
227 Total complaints
8 Crash reports
2 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel system, gasoline, power train, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 2 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 60 complaints, with an average reported failure mileage of 30,704 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel system, gasoline, power train, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Ridgeline?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Ridgeline
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Ridgeline complaints?
8 Crash
2 Fire
7 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2019 Honda Ridgeline complaint categories?
FUEL SYSTEM, GASOLINE 34
POWER TRAIN 26
ENGINE 22
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
STRUCTURE 15
BACK OVER PREVENTION 10
UNKNOWN OR OTHER 10
SERVICE BRAKES 9
VISIBILITY/WIPER 5
227 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2020 | FUEL/PROPULSION SYSTEM | TRUCK IS GETTING GAS FUMES INTO THE CABIN INTERMITTENTLY. SMELL COMES THROUGH THE A/C-HEATER VENTS. DOES NOT HAPPEN WHEN OUTSIDE AIR CIRCULATION IS SHUT OFF. MAKING OWNER GET HEADACHES AND FEEL ILL. HAS BEEN TO THE DEALER TWICE FOR THIS, OF WHICH THEY HAVE NOT ESTABLISHED THE ISSUE. THIS IS COMMON FOR THIS MAKER AND THEY HAVE HAD OTHER CLASS ACTION LAWSUITS REGARDING THIS. HAPPENS WHEN THE TRUCK IS RUNNING. CAN BE WHEN DRIVING OR SITTING AND IDLING. CAN BE AT ANY LOCATION. OCCASIONAL FEUL SMELL OUTSIDE THE VEHICLE AS WELL WHEN TRUCK IS SHUT OFF. | Crash: No Fire: No | 26,000 |
| Mar 2020 | AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES | DRIVING AT ABOUT 55 MPH, MY 2019 HONDA RIDGELINE'S AIRBAGS DIDN'T DEPLOY WHEN I HIT A 2015 FORD FOCUS THAT FAILED TO YIELD THE RIGHT OF WAY AND CUT INFRONT OF ME. HONDA SENSING'S COLLISION MITIGATION BRAKING SYSTEM AND FORWARD COLLISION WARNING FAILED TO ALERT ME AND FAILED TO STOP MY VEHICLE EITHER. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 15,000 |
| Mar 2020 | STRUCTURE | HOOD FLUTTERS ON HIGHWAY. HAPPENS MORE DURING WINDY CONDITIONS BUT CAN HAPPEN ANYTIME WHILE DRIVING ON HIGHWAY. LOOKS LIKE THE HOOD IS GOING TO BLOW OPEN. BROUGHT IT TO DEALERSHIP LAST YEAR, THEY SAID THEY COULDN'T FIND AN ISSUE AND DID NOTHING. | Crash: No Fire: No | 10,500 |
| Feb 2020 | SUSPENSION | 2019 HONDA RIDGELINE. CONSUMER WRITES IN REGARDS TO ISSUE WITH WHEEL ALIGNMENT. *LD THE CONSUMER STATED THE VEHICLE WAS MANUFACTURED WITHOUT THE ADJUSTMENT MECHANISM WITHIN THE BALL JOINT CONTROL ARM. THIS PREVENTS AN ALIGNMENT FROM BEING PERFORMED. *JS | Crash: No Fire: No | Unknown |
| Feb 2020 | FUEL/PROPULSION SYSTEM | SMELL OF GAS IN THE CABIN AT ENGINE STARTUP. DISSIPATES WITHIN ABOUT 30 SECONDS. | Crash: No Fire: No | 5,500 |
| Feb 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE FAILED TO ACCELERATED. NO WARING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO GERALD JONES HONDA DEALER, (4022 WASHINGTON RD, AUGUSTA, GA 30907, (706) 740-6058) AND WAS DIAGNOSED BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,700. | Crash: No Fire: No | 11,700 |
| Feb 2020 | UNKNOWN OR OTHER,ENGINE | SMELL OF FUEL OR BURNT OIL EMANATING FROM ENGINE COMPARTMENT AND ENTERING CABIN THROUGH HVAC SYSTEM WHEN IDLING. WARM ENGINE ALSO EMANATES FUEL/BURNT OIL SMELL AFTER IT IS PARKED AND SHUT OFF. WHEN PARKED IN AN ENCLOSED GARAGE THE SMELL CAN BE OVERWHELMING. TOOK TO THE DEALER FOR INSPECTION BUT THEY CLAIM THEY CAN NOT DUPLICATE THE ISSUE. WHEN RESEARCHING ONLINE INDICATIONS ARE IT MAY BE A LEAKING PCV HOSE THAT IS ALLOWING FUMES TO PERMEATE. THE SITUATION IS ONGOING AND FREQUENTLY NOTICEABLE BOTH IN THE CABIN AND OUTSIDE THE VEHICLE. | Crash: No Fire: No | Unknown |
| Jan 2020 | EXTERIOR LIGHTING,AIR BAGS,VEHICLE SPEED CONTROL | A SUDDEN UNINTENDED ACCELERATION RESULTED IN A CRASH 1-08-2020 AT 6:55 AM. THIS OCCURRED WHILE PULLING INTO A PARKING SPACE. WHILE BREAKING THE VEHICLE HEAD LIGHTS WENT OUT, ENGINE RPM SUDDENLY INCREASED DRAMATICALLY CAUSING VEHICLE TO STRIKE LIGHT POLE, WHICH FELL TO THE SIDE OF VEHICLE. THIS RESULTED IN TO BE DETERMINED VEHICLE AND PROPERTY DAMAGE. | Crash: Yes Fire: No Towed | 14,500 |
| Dec 2019 | STRUCTURE | THE HOOD FLUTTERS AT CERTAIN TIMES UNDER TURBULENCE AT FREEWAY SPEEDS. IT ONLY HAPPENS WHEN CONDITIONS ARE PERFECT SO THE DEALER REFUSES TO FIX BECAUSE HE CAN'T DUPLICATE IT. IT HAPPENS IN GUSTY WINDS OR WHEN DRIVING AROUND SEMITRUCKS. | Crash: No Fire: No | 9,800 |
| Nov 2019 | STRUCTURE | THE HOOD MOVES UP AND DOWN WHILE DRIVING AT HIGHWAY SPEEDS. ESPECIALLY WHEN ENCOUNTERING STRONG WIND GUSTS. FOR INSTANCE, IF THE WIND IS BLOWING HARD OR WHEN YOU MEET SEMI TRUCKS GOING IN THE OPPOSITE DIRECTION. THE MOVEMENT IS SIGNIFICANT AND VERY NOTICEABLE. THE FIRST TIME IT HAPPENED I STOPPED TO MAKE SURE THE HOOD WAS LATCHED. THERE IS A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM (TSB 17-083) AND DEALER APPLIED SOME ADHESIVE IN ACCORDANCE WITH THE TSB. IT SEEMED TO HELP, BUT DID NOT ELIMINATE THE MOVEMENT. I AM CONCERNED THAT DOWN THE ROAD THE HOOD COULD COME APART OR COME OFF. | Crash: No Fire: No | 3,500 |
| Sep 2019 | POWER TRAIN | HARD SHIFTING BETWEEN LOWER AND UPPER GEARS WHILE DRIVING. HAPPENED MOSTLY WHEN ACCELERATING FROM A STOP SOMETIMES ON A TURN.OTHERWISE FUNCTIONED OK. DEALER REPLACED THE SECONDARY VALVE BODY AND REMEDIED THE SITUATION. ALL UNDER WARRANTY | Crash: No Fire: No | 4,080 |
| Jul 2019 | STRUCTURE | TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT THE TAILGATE DOOR COULD NOT BE OPENED FROM THE LEFT TO RIGHT POSITION. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURRED, THE SPARE TIRE WAS NOT ACCESSIBLE. WEST BROAD HONDA(7014 W. BROAD ST, HENRICO, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,900. | Crash: No Fire: No | 1,900 |
| Jul 2019 | STRUCTURE,UNKNOWN OR OTHER | NOT SURE THAT IT'S SO MUCH OF A SAFETY ISSUE,AS IT IS A BLACK PAINT ISSUE. I BOUGHT THE TRUCK IN THE EARLY PART OF MAY 2019. I WASHED IT A WEEK LATER AND NOTICED BLACK BUBBLES TOWARD THE DRIVERS BACK WINDOW. WHEN I HAD PROBLEMS GETTING THE TRUCK TO PASS EMISSIONS. I TOOK IT TO THE DEALERSHIP. I POINTED IT OUT TO THE SALESWOMAN. SHE DIDN'T SAY MUCH. SO TODAY I WASHED MY TRUCK AGAIN. NOTICED 2 CHIPS DOWN TO THE PRIMER ON THE HOOD. I TOOK PICS. I KNOW WE HAVE A 7 YEAR WARRANTEE ON THE PAINT AND INTERIOR. MY PROBLEM IS I'M AFRAID THE REPAINT WILL NOT BE NOR LAST AS LONG AS THE ORIGINAL PAINT JOB. I PAID 53K FOR THE TRUCK WITH 6 MILES ON IT. NOW I'M THE ONE WITH THE BURDEN THAT IT MIGHT HAVE TO BE REPAINTED. I FEEL THEY NEED TO LOOK AT THEIR BLACK PAINT. MAKE SURE THAT THE PAINT IS RELIABLE. I TOOK PICS. THEY COULD BE BETTER. I CAN TAKE MORE. I'D ALSO BE WILLING TO TAKE THE TRUCK DOWN SO THEY CAN ANALYZE THE PAINT. | Crash: No Fire: No | 6 |
| Jun 2019 | UNKNOWN OR OTHER | TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT A TOXIC CHEMICAL TYPE ODOR WAS PRESENT IN THE STORAGE COMPARTMENT IN THE BED OF THE TRUCK. BUTLER HONDA (2631 NORTH COLUMBIA ST, MILLEDGEVILLE, GA) EXAMINED THE VEHICLE BUT THE CAUSE OF THE ODOR COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10. | Crash: No Fire: No | 10 |
| Jun 2019 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | WHEN TURN ON THE ENGINE HAS A RARE SOUND LIKE A COMBUSTION. MEET THE TECHNITIAN IN HONDA AND HE SAY THAT IS NOT NORMAL BUT HAPPENS IN SOME RIDGELINES | Crash: No Fire: No | Unknown |
| Jun 2019 | STRUCTURE | THE HOOD ON THE 2019 HONDA RIDGELINE ALWAYS JUMPS UP AD DOWN AND VIBRATES VIOLENTLY AT HIGHWAY SPEEDS. IT IS VERY UNSETTLING SINCE IT IS ONLY HELD BY A VERY LIGHTWIEGHT LATCH WITH A LIGHTWEIGHT RIVET TO TO THE FRAME. I EXPRESSED THIS CONCERN TO THE DEALERSHIP WHEN I TOOK IT IN FOR THE FUEL PUMP INSPECTION RECALL. THEY REATTACHED THE RUBBER GASKET ON THE HOOD BUT THERE IS NO CHANGE IN THIS PROBLEM . MY CONCERN IS THAT THE LATCH WILL LET GO UNDER THIS STRESS AND THE HOOD WILL FLY UP ON THE HIGHWAY. | Crash: No Fire: No | 15 |
| May 2019 | VISIBILITY/WIPER | MY DASHBOARD ON MY 2019 HONDA RIDGELINE IS MELTING. IT CAUSES A GLARE THAT IS REFLECTED OFF OF THE WINDSHIELD AND INTO THE DRIVERS EYES. THE HONDA FACTORY REPRESENTATIVE SAID THEY WILL NOT REPLACE IT! THIS VEHICLE IS ONLY THREE MONTHS OLD WITH 4302 MILES ON THE ODOMETER! IT WAS DETERMINED TO BE INFERIOR MATERIALS IN OTHER AUTO MANUFACTURERS VEHICLES! | Crash: No Fire: No | 4,302 |
| May 2019 | UNKNOWN OR OTHER | ONE COMMON MISUNDERSTANDING IN DISCUSSIONS I SEE ON 2017-19 RIDGELINE CMBS AND ACC WHILE IN ACTIVE TRAFFIC, IS THAT THE RIDGELINE HONDA SENSING SYSTEM DOES NOT FUNCTION THE SAME AS ACURA OR ANY HONDA CAR. THE RIDGELINE ACC DISENGAGES AT 22 MPH AND TO THE BEST OF MY UNDERSTANDING AFFECTS THE CMBS, DELAYING FULL ENGAGEMENT. FURTHERMORE, RIDGELINE CMBS ON IT'S OWN ENGAGES DRAMATICALLY LATE EVEN WHEN SET AT MAX DISTANCE, IN MY OPINION INEFFECTIVE FOR CRASH MITIGATION. DRIVER SWITCHING FROM A SUBARU WITH EYESIGHT TO RIDGELINE WITH HONDA SENSING FOR EXAMPLE IN MY OPINION, CONSTITUTES A SAFETY HAZARD. I HAVE RIDGELINE CMBS TURNED OFF UNTIL I GET CLARIFICATION FROM ANYONE AT HONDA WHO IS MORE INTERESTED IN SAFETY RATHER THAN LIABILITY. AMERICAN HONDA MOTOR COMPANY WILL DISCUSS THIS VERBALLY ONLY AND VERY GUARDEDLY WITH LITTLE OR NO DISCUSSION HOW THE CMBS SYSTEM FUNCTIONS ON RIDGELINE. THIS BEGS THE QUESTION, WHY OFFER CMBS AND ACC WHEN IT ONLY TELLS YOU ARE ABOUT TO HAVE A COLLISION RATHER THAN BRAKE TO A STOP, ALMOST LIKE A RADAR DETECTOR INFORMING YOU THAT YOU ARE ABOUT TO GET A TICKET. A VISIT TO MY HONDA DEALER 5-2-19 CONFIRMS THEY FOUND NO CODES OR PROBLEMS WITH THE HONDA SENSING SYSTEM AND ARE UNABLE TO OFFER FURTHER ASSISTANCE. *JS | Crash: No Fire: No | 6,100 |
| Apr 2019 | SERVICE BRAKES | BRAKES PUSHED ALMOST TO THE FLOOR AND THE VEHICLE DIDN'T STOP, HITTING ANOTHER VEHICLE. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 2,525 |
| Mar 2019 | STRUCTURE | THE HOOD VIBRATES AND BOUNCES AT HIGHWAY SPEEDS AS IF THE HOOD IS NOT COMPLETELY LATCHED. | Crash: No Fire: No | 1,000 |
| Mar 2019 | FUEL/PROPULSION SYSTEM | STRONG FUEL ODOR COMING FROM THE ENGINE COMPARTMENT WHICH IS DRAWN IN THROUGH THE HVAC VENTS WHILE STOPPED. IT ALSO MAKES MY GARAGE SMELL LIKE GASOLINE FOR HOURS AFTER THE VEHICLE IS SHUT OFF. THE DEALER SAID THEY COULDN'T FIND A FUEL LEAK. IT DOESN'T DO IT EVERY TIME, BUT MOST OF THE TIME. IT'S NOT ONLY NAUSEATING, BUT ALSO EMBARRASSING BECAUSE IT MAKES MY NEW HONDA SMELL LIKE AN OLD CAR WITH A GAS LEAK. | Crash: No Fire: No | 2,800 |
| Mar 2019 | STRUCTURE | THE HOOD VIBRATES AND BOUNCES AT HIGHWAY SPEEDS AS IF THE HOOD IS NOT COMPLETELY LATCHED. ALSO, THE HOOD DOES NOT LATCH EASILY. IT TAKES CONSIDERABLE FORCE TO GET THE HOOD LATCH TO SECURE. THE HONDA DEALERSHIP, WHERE THE VEHICLE WAS PURCHASED, WAS NOTIFIED OF THIS ON TWO SEPARATE OCCASIONS. THE FIRST WAS WHEN THE VEHICLE WAS BROUGHT IN FOR THE FUEL PUMP INSPECTION RECALL. ON THIS VISIT THE HOOD BOLTS WERE TORQUED TO SPEC. THE SECOND TIME, AN INSPECTION OF THE HOOD REVEALED THE ADHESIVE HOLDING THE HOOD BRACING HAD SEPARATED FROM THE HOOD. IT ALSO SHOWED THE HOOD HOOK WAS HITTING THE HOOD LATCH OFF CENTER (SCRATCHES ON ONE SIDE OF THE HOOK) MAKING IT DIFFICULT TO CLOSE AND LATCH SECURELY. | Crash: No Fire: No | 2,600 |
| Feb 2019 | SERVICE BRAKES | THE BRAKE PEDAL GOES TO THE FLOOR AND REQUIRES PUMPING TO RESTORE TO HALF WAY. THIS IS EXTREMELY DANGEROUS WHEN DRIVING IN SNOWY CONDITIONS AND THE DEALER STATES THIS IS NORMAL FOR HONDA RIDGELINES. THE VEHICLE WILL NOT STOP WITHOUT PUMPING THE BRAKES WHEN DRIVING ON THE HIGHWAY. | Crash: No Fire: No | 4,400 |
| Feb 2019 | SERVICE BRAKES | BRAKES ARE EXTREMELY SOFT APPROACHING A CONTROLLED INTERSECTION. | Crash: No Fire: No | 1,000 |
| Dec 2018 | VISIBILITY/WIPER | LEAKING WATER ON REAR PASSENGER SIDE WINDOW, CALLED THE C PILLAR LEAK THAT IS WIDESPREAD. MINE HAPPENS AFTER GOING THROUGH A CAR WASH. STARTED LIKE A TRICKLE OF WATER DOWN AND EVENTUALLY GETS WORST. THIS IS MY 2ND 2019 RIDGELINE FIRST ONE HAD A SIMILAR LEAK AND THEY SWAP IT DUE TO LEMON LAW APPLICATION AFTER DEALER FAILED TO FIX AFTER 2 ATTEMPTS. NOW I AN HAVING THE SAME PROBLEM WITH THE NEW ONE. HONDA EITHER UNRESPONSIVE OR NOT OFFERING ANY CUSTOMER SERVICE, CERTAINLY A FACTORY DEFECT THAT NEED TO BE CORRECTED BY TSB PROPERLY. DEALER IS TRYING BUT HONDA NEED TO BE WAKEN UP. I SEARCHED GOOGLE AND IT HAS HAPPEN TO OTHER PEOPLE TO. | Crash: No Fire: No | 696 |