Complaint volume
82 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
82 consumer-submitted complaints on record for the 2023 Chevrolet Equinox, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
82 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel/propulsion system, unknown or other, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 4 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 9 complaints, with an average reported failure mileage of 20,618 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
82 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | FUEL/PROPULSION SYSTEM | Fuel pump has been repaired twice since I bought the vehicle brand new and now it’s faulty again it’s going to the dealership for a third time again | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | I was driving on freeway and went to pass a semi. The suv hesitated and had terrible turbo lag. It almost caused an accident if it hadn’t been for the truck behind me taking action to avoid a collision. | Crash: No Fire: No | Unknown |
| May 2026 | FUEL/PROPULSION SYSTEM | The vehicle experienced multiple instances of sudden engine stall and loss of motive power while navigating active downtown intersections and airport terminal lanes in Atlanta, GA. These failures occurred without warning, leaving the vehicle immobilized in high-traffic areas, including a turn in a multi-lane roadway. This defect creates an unreasonable risk of a rear-end collision or being stranded in hazardous traffic conditions. Incident Chronology: Initial Failure: In February 2026, the vehicle stalled in an intersection. After a manual reset of the Check Engine Light (CEL), the vehicle stalled again during a turn. Diagnostic codes P228C (Fuel Pressure Regulator 1 Exceeded Control Limits) and P0089 (Fuel Pressure Regulator 1 Performance) were present. First Attempted Repair: The dealership performed a Technical Service Bulletin (TSB)/recall procedure to calibrate the fuel pump and pressure sensors. Recurrence: Immediately upon retrieval, the vehicle stalled again in a "no parking" zone at a major airport after 45 minutes of operation. The vehicle would not restart or maintain idle, necessitating a second tow. Final Repair: The dealership replaced the fuel pump assembly. Additional Safety Concerns: Approximately 4,000 miles prior to the fuel pump failure, the vehicle experienced multiple "Reduced Engine Power" events and "Service ESC" flashes while traveling at highway speeds (approx. 70 mph) in rainy conditions. The dealership replaced all fuel injectors and spark plugs at that time. Manufacturer Response: Despite the "Engine" designation of the diagnostic codes, GM initially claimed the fuel pump was not covered under the powertrain warranty. While partial assistance was provided for repairs, the recurring nature of these stalls suggests a significant reliability issue with the high-pressure fuel system components and engine. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | The back window shattered in my driveway after Getting in car to go to work. Happened when shut the door. | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | It keeps stalling and trying to die out. I seen this has been an issue in previous years and in some cases this year. There has not been a recall issued yet for the 2023. | Crash: No Fire: No | Unknown |
| Apr 2026 | AIR BAGS,STRUCTURE,FORWARD COLLISION AVOIDANCE | On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I have confirmed with a reputable repair shop that my alternator is defective and is dangerous to drive. No dealership in my area will entertain that this is a possibility. I have consistently had problems with braking, accelerating and steering. My vehicle throws codes constantly for suspension, communications, safety restraints, air bags, rear differential, ABS and more. This vehicle is a significant danger to myself and others. This has been happening since the day I purchased it. There is also an active safety bulletin regarding my fuel pump that the manufacturer will not address. Again, This vehicle will hurt someone. | Crash: No Fire: No | Unknown |
| Mar 2026 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | Recall/Loss of Power I am filing a safety complaint regarding a 2023 Chevy Equinox. The vehicle began losing engine power and will not go over 40 mph. This creates a dangerous driving situation because the vehicle cannot maintain highway speed. The vehicle has a fuel system recall, and the issue appears to be related to the fuel system. The vehicle is currently at a Chevrolet dealership and has been there for almost a month. The vehicle is currently inoperable. This is a safety concern because loss of engine power while driving could cause an accident. I am requesting that this issue be investigated as a safety defect. Sincerely, [XXX] VIN [XXX] Mileage: 63,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Check engine light turns off and on every day and it’s popping up high pressure fuel pump I Was told it was a problem with these make year and model vehicles and was considered a recall but was told my vin didn’t pop up as a recall and have to pay out of pocket I had less than 30,000 miles. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | My Equinox completely stopped functioning in the middle of a major intersection as I was making a left turn during 5pm traffic. I was able to push the car out of the intersection with the help of other drivers (they had to exit their vehicles to assist) and the car restarted - I drove back roads to chevy dealership with the car cutting out unexpectedly twice more while the vehicle was moving and then restarting. No warning light came on. Dealership said my fuel pump "exploded" and pieces were also caught in the fuel injectors and all had to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum pa multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | High capacity fuel pump stopped working while going up a hill. Lost all driving power on freeway and was unable to accelerate any more. Luckily there was a pull off on the freeway or I would have been on a blind turn with cars going 70mph. Had to have pump replaced at a local shop as there was no recall for 2023. 2021 and 2022 have the recall for this specific component. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000. | Crash: No Fire: No Towed | 38,000 |
| Nov 2025 | POWER TRAIN | My car has a vibration, I went to the dealer after one week of buying it, they first told me it has a learning transmission and after it learns how I drive it will go away. I later found out there is not such thing, the vibration at first was at slow speeds 30 t0 40 mph. I made a complaint to gm and the dealer, the dealer felt the vibration but could find what was the cause and said gm has to receive several complaints and considered this normal, I have taken it back for service a advised them gain of the ,problem and was told they could not fine the problem to wait until it get worse . I took it back over 6 times with no answers. My last time they said there was slippage in the torque converter but gm would not do anything and told me to wait until it gets worse, it now vibrates from 2 mph to 60 mph and makes a low growling noise, the dealer has felt the vibration every time I had them drive it, I new from the start if was in transmission it now will be three years with no correction, I know vibration can cause other problems which could loosen something else, I do not feal safe and will not drive it out of town. All I get from the dealer is they now know it is in the trans, but keeps telling me to bring it back when it gets worse. I cannot accept that, they keep using this as a excuse not to fix the problem. What else can I do?, I know other gm suv have the same problem but gm will not admit to the problem until they get more complaints. what | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE,FUEL/PROPULSION SYSTEM | My car has been shutting down or going into limp mode. It has happened 4 times now and has left me stranded. The second time it happened I was going highway speeds and car lost power causing me to almost get rearended trying to pull my car off road. The 3rd time it happened my car stahled while idling and I could not get it to start back up in the middle of traffic at intersection. I have had injector and pipe replaced, ecm updated and now its going back to dealer as it is currently broke down again. | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has only 58,249 miles on it. I refused repair and told them there were several recalls, but not for my year. Apparently this is a major problem with the Chevy Equinox. | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | Check engine light, reduced engine performance, stalling antiskid message coming on misfire won’t accelerate hard starting. First time June 2025 bad fuel injector second time August 2025 bad fuel injector third time October 2025 car at dealership replacing high-pressure fuel pump.all repairs done at Bomnin Chevrolet west Kendall Miami fl 33177 | Crash: No Fire: No | Unknown |
| Sep 2025 | FUEL/PROPULSION SYSTEM | Car stalling | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving uphill, the vehicle lost motive power with the check engine warning illuminated. The contact immediately depressed the accelerator pedal, and the vehicle accelerated, and the light turned off. The vehicle was taken to the residence. The contact stated that two years later, while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure recurred 9 days later. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,200. | Crash: No Fire: No | 44,200 |
| Aug 2025 | FUEL/PROPULSION SYSTEM | High pressure fuel pump bad before 60,000 miles | Crash: No Fire: No | Unknown |
| Aug 2025 | FUEL/PROPULSION SYSTEM | The component that’s failed and malfunctioning is the High Pressure Fuel Pump. Myself and my children’s safety was put at risk multiple times when the vehicle shut off multiple times and sputtering going into reduced power mode and the vehicle shutting off multiple times after it is started for at least 5-10 seconds. Yea the issue was fixed through a local Chevrolet dealership after having the vehicle for only two months and now the issues has reproduced after three months of being repaired the vehicle is back at the dealership with the same issues and awaiting a diagnostic. Vehicle is now at the dealership to be inspected and GM has been contacted regarding the issue Yes after the vehicle sputtered and died displaying the check engine light afterwards with the smell of fuel immediately after this was the first time this happens two months after vehicle purchase and the second time was 90 days after vehicle was fixed | Crash: No Fire: No | Unknown |
| Jun 2025 | FUEL/PROPULSION SYSTEM | While I was driving the Engine reduce power came on. I was currently doing 75 miles and the truck dropped down to 55 miles per hour. I took it to the Chevrolet place and it needed a fuel pump , and I was advised that this has been a common issue for the Chevrolet Equinox vehicles , and my vehicle is practically brand new. This issue needs to looked into because the is dangerous and a-lot of dealerships are stating this is a common issue. | Crash: No Fire: No | Unknown |
| May 2025 | FUEL/PROPULSION SYSTEM | I want to explain my case to protect a future person with this problem and that they soon take action. This has happened to me on 2 occasions. [XXX], my vehicle suddenly stopped at a speed of 55 miles on [XXX] in Miami and the car dashboard showed a lack of gasoline power that the gas pump stopped working, braking the car abruptly and with a high risk that a vehicle could collide with me at high speed. I had to pay for a tow truck to the Chevrolet Auto National Doral dealership in Miami. The vehicle only had 28,000 miles and it took a month to repair the vehicle. Time passes and on [XXX] the same thing happens to me at a speed of 60 miles on [XXX] in the city of West Palm Beach, the vehicle failed and braked abruptly and stopped working with the same risk that a vehicle could hit me. I had to request a tow truck for the area dealership AutoNation Chevrolet Greenacres and they tell me that the warranty had expired because the vehicle has 54,000 miles explaining that the car has had the same problem on several occasions and that it was a factory problem and that it had been repaired recently in a year and they tell me that I have to pay $ 1,000 dollars for the repair and I want to file this complaint so that an inspection is done on that entire vehicle because they all have the same problem and they should not charge the customer for a problem due to factory defects in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was restarted; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving on a four-lane busy highway. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000. | Crash: No Fire: No Towed | 39,000 |