Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | VISIBILITY/WIPER | While driving home from my doctors appointment today my back window just popped. No one was behind me or in front of me. While diving I hear a pop and looked through my rear view mirror and the whole glass was shattered! | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Rear glass shattered out not where while me being in the car. rear glass safety issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | WAS JUST DRIVING ALONG AS NORMAL, HEARD A POP SOUND, LOOKED BACK AND MY WHOLE REAR WINDOW WAS SHATTERED WITH A BIG HOLE TO THE LEFT SIDE OF THE GLASS. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Steering sticks, which has to be overcome causing the steering wheel to jerk resulting in over-correction, especially at highway speeds (with and without LKAS activated). Steering does not feel centered. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Rear windshield shattered for no reason. No impact. Car parked. No previous accidents. No warning lights or signals. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Rear windshield exploded while the vehicle was parked in the garage. The glass formed a dome outwards in the center of the windshield approximately 1.5 inches. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Question (Q): What component or system failed or malfunctioned, and is it available for inspection upon request? Answer (A): My rear windshield spontaneously shattered while I was driving on local roads. I was driving around 30mph during a clear night with good visibility, weather was around 57F on [XXX] around 8:07pm. Yes, I would like to have this inspected if requested. I will call Honda tomorrow to schedule a repair and request for them to keep the damaged item so it can be inspected. I have photo and video documentation of the entire event. On the website both on computer and cellphone, the Upload button is not working anywhere for me to submit this information. Please let me know where I can submit my photos and videos to. I have attached a Google Drive link where the dashcam, photos, and videos of the damage can be viewed and downloaded for the investigation. [XXX] Q: How was your safety or the safety of others put at risk? A: The rear windshield spontaneously exploded and made the vehicle unsafe to travel in under any capacity. The shattered glass is a safety hazard for myself and anyone near the vehicle. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: The rear windshield is permanently shattered and I will request that the dealership service center holds onto the windshield for inspection. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: At the time of answering this, the vehicle has not been inspected by anyone yet since it is around 9pm on [XXX]. I will take the vehicle in for service tomorrow at the Honda Service Center. No, there was no warning lights or anything to indicate that the rear windshield would randomly make a popping sound and spontaneously shatter such as the way it did on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Vehicle was parked, not in use and the rear window exploded. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while driving 60 MPH, the rear windshield imploded. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Jan 2024 | STRUCTURE,UNKNOWN OR OTHER | back wind shield exploded out of nowhere while on the freeway almost crap myself | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I was driving my car and suddenly my rear windshield shattered. I thought somebody throw something but no one was around my car and I could not find any object in car. Then I checked online about this issue and HRV forum has multiple incidents reported similar to this one. This is manufactured issue and low quality product issue. I am very disappointed with Honda. Their service was below par and now I came to know about recall for seatbelts issue. We don’t get call from dealer and not recieved any communication letter. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I was driving to work at 6:52am when my rear windshield spontaneously shattered. There was no proof of impact or anything when I inspected the windshield. I did not have my rear defroster on nor did I rinse my car with hot water prior to driving. I do have photos and videos but the link will not allow me to upload, the button disappears when I click it. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that he became aware that the rear windshield had shattered due to glass shards on the ground. There was no impact to the rear windshield that might have caused the rear windshield to shatter. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500. | Crash: No Fire: No | 13,500 |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The vehicle was parked in my carport, and when I opened the door to get inside, the rear window (rear windshield) shattered. There was no foreign object, it wasn't hit by anything, it just shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | I was driving at night not near anyone on the highway when my back windshield just shattered. It was huge pop noise so I thought maybe a tire, so I looked at my warnings and nothing was going off. I couldn’t see out of my back windshield clearly because the shattered glass, I didn’t know it was shattered till I got home. I did have my defrost on, I don’t know if that plays a part. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | I was stopped at a stoplight and the rear windshield shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Sitting at a stop light and our back windshield just shattered. No impact. Car had been on for an hour so nothing to do with heating. Windshield just completely shattered and fell off. Car had recently been inspected a few weeks ago and nothing reported at the time. We had two dogs in back of car and could’ve been bad. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I was driving at night and no one was near me and my back windshield shattered. It made a huge pop sound, I checked my warnings for anything like my tires but nothing was showing up. Nothing hit it. I did have my defrost on but I don’t know if that plays a part. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | When driven especially in cold weather the steering feels like it sticks or jerks when making minimum movements. Which feels like it does not track or have to turn the steering wheel in the opposite direction. Happens when driving and standstill. This may be related to the current Honda steering recall. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering is very sticky and feels like pressure builds up while driving. Several times I've been in a situation where I have to jerk the steering wheel because it "locks" up and feels like your trying to pull apart magnets. The Honda dealership says they can't duplicate the issue. American Honda is ridiculous and won't help at all. I'm having a lemon law attorney currently review this issue along with other issues I've had with the HRV. This car is a total disappointment and unsafe in so many ways and Honda knows exactly what's going on they just aren't doing anything about it. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,WHEELS,UNKNOWN OR OTHER | During a short drip in August 2023 was the first time I noticed the steering "freezing" on the highway and jolting when I tried to control it. I had to use considerable force to hold and direct the steering throughout the trip and back. Still, on the trip, it sometimes felt as if the vehicle was floating and the steering had no grip. It was such a risky and exhausting trip for me because of this problem. On November 30th, 2023, I was on the highway again and experienced it. The steering felt stiff and at times, the front wheels felt like they were being magnetically pulled away in a different direction. I felt so unsafe with other fast-moving vehicles on every side as I struggled to keep the steering aligned. I had to use a good amount of force to grip and direct the steering and found myself praying for safety as I drove. It was certainly hazardous as it could endanger my life and those of others. I called the dealership to lay a complaint. They asked me to bring the car over to them, but I am in a different location and frightened to drive the car for hours to them and then more hours from there back to my base. I asked if I could take it to a nearby dealership but was told I'd have to pay hundreds of dollars for diagnostics. If they could direct me to a nearby dealership to run diagnostics for free, I would be willing to do that. There have not been warning signs indicated by the vehicle so far. I got this car in March and it has less than 3000 miles on it. I don't know what to do. I feel as if I've made a mistake purchasing it. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | I can feel my steering wheel sticking to the left and right. It's not the lane departure assist, it just sticks. I've taken it to my dealership twice and both times they admit they feel it sticking but says they don't have an answer. Looking this up, it sounds like there are several other HR-V owners with the same problem. Driving on a highway in a windy city, it takes a lot to control the car but makes it way worse when the steering wheel sticks. I feel like this is a major safety issue and Honda won't do anything about it. This happens all the time, not just once. You can feel it while in park or while driving. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | in rear windshield, loud popping noise then glass shattered | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after her husband remotely started the vehicle, he heard a popping sound and then discovered that the rear windshield had shattered. There was no impact on the rear windshield that could have caused the rear windshield to shatter. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000. | Crash: No Fire: No | 17,000 |
| Dec 2023 | VISIBILITY/WIPER | The rear window shattered out of nowhere, while the car was parked. I fear that if this happened while driving or with backseat passengers, injury could have resulted. | Crash: No Fire: No | Unknown |