Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | STEERING | The vehicle steering is sticking. The power steering rack is sticking when turning the wheel in either direction. Safety is compromised because steering is not easy. The dealer confirmed this problem and recommended replacement of the electric power steering rack after they found the same issue.no warning lamps. The dealer said part is on backorder until April and indicated I should take the car home, which I declined. They provided a loaner car after I insisted the car was unsafe. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | On [XXX] my wife left the house in her 2023 HRV traveling less than one mile when her back glass made a loud pop and shattered. The loud pop startled the wife. We have to travel 40 miles to the dealership for inspection. Not a fun trip for a couple of seniors in mid January. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I was driving down the [XXX] south bound on [XXX]. Around 5:15pm on a rainy and i must have not been going no faster than 60 miles per hour and it was already dark and then all of a sudden you hear an explosion sound noise from the back of the car. I originally thought it was bullet of a sort. I couldn’t believe the window was broken. How, I asked myself did the window have a hole. How did the glass break. How did this happen. I wanted requested footage from CHP to see if something shot at us. But now I see Honda made a default car. So sad because I love Honda and I feel betrayed by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | My back windshield popped and shattered without anything hitting it. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Remote started car, parked in the garage, in cold weather which enables defrost on front and rear windshields. After only a few minutes I began driving when my rear windshield exploded/shattered out of the blue. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Rear window shattered, while defrosting was on 5:20am | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I got into my HRV And closed my driver side door as normal. The back window shattered I was not parked under a tree or anything that could have fallen on the back windshield. I was sitting in the driver seat when it happened. The glass came into the car. I called my dealer, and they said they had not heard of a problem. However, after investigating myself, I found this to be happening to several people owning Honda Anda HRV. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | I was sitting in traffic today and suddenly heard an explosion sound and when I looked back my rear windshield was all shattered. It spontaneously shattered out of nowhere with no warnings. I was lucky that I was not moving and in traffic when that happened, because that scared me tremendously and if I was driving I could have crashed or something. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Purchased HRV new and at approximately 3900 miles all warning system lights starting flashing while I was driving. Took car home and checked oil and there was NONE at all. Put oil in and took to dealership who found the Honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while I was on the interstate. If the car had locked up while driving 70 mph due to no oil, my father, brother, and I would have been killed and may have injured/killed someone else. Since getting oil filter installed correctly and oil in the car, the Collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. I have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "I had a code" and those codes were supposedly corrected, but the same warnings remain. It is not reproduceable and I have not been able to capture a pic of the occurrance. I believe running out of oil has damaged the warning systems and needs to be replaced or Honda should provide me a new car for my current car (10,700 miles). | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot, the contact started the vehicle, and the rear windshield exploded. There was no impact on the rear windshield that could have caused the rear windshield to explode. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Jan 2024 | VISIBILITY/WIPER | I arrived home and had just turned off my vehicle. I was sitting in the car talking on the phone when I heard a loud noise, like a bomb explosion. When I got out the car to inspect my vehicle and the area around, I saw that my rear windshield had exploded & was shattered. Even the area around the window frame was broken was shattered. My car was in park, there were no objects around or above my car as I was in the parking lot & there were no other cars parked there at the time. I went to the dealership who stated they spoke with Honda and apparently there are other people who have experienced the same thing & that it may be a defroster issue. I was instructed to contact my insurance at this time since no active recalls have been issued. I was able to schedule an appointment for 1/10/24 through my insurance to have it repaired. Before this incident, I have had no issues with my car. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after using the defroster, the vehicle was parked, and the rear window shattered while the hatch was closed. There was no impact to the windshield to cause it to shatter. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 12,000. The VIN was not available. | Crash: No Fire: No | 12,000 |
| Jan 2024 | STEERING | We purchased this HR-V last year for my son. He has been driving it back and forth to school at a max of 35mph most of the time. We had to drive to Birmingham and probably the first time actually at speeds of 55mph or more. The steering didn't feel right. it seemed as if it was sticking in it's current position and took more effort to turn it, When it would finally turn it felt like it would ratchet over. I watched it carefully throughout the drive. When we got home, I took the vehicle in to the dealer for its first service, to accomplish a safety recall on the seat belts and asked them to look at the steering as well. It appears that this vehicle was having the same failure of the steering gearbox that has affected Civic, CR-V and Acura Integra models prompting a recall. And in fact, as we are waiting for the dealer to repair this vehicle with less than 4000 miles, they confirmed this gearbox is not available because it is the same gearbox as those models use. My concern is that this problem is affecting this model of vehicle as well, and probably any vehicle that has this same part. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such as when I got in the vehicle and closed my door to call the dealership. Contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though I've seen many similar complaints here. Dealership suggested I place a claim through my insurance company. It hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on Honda's part. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I drove approximately three miles with my rear window defogger on. I parked in the garage (always parked in garage). The next morning I came out to a shattered rear window! Not using the defogger is not an option in Western New York. I am concerned of the safety aspect, if this happens while driving. Rear window seems very thin. I have pictures of the window. I had no warning or sounds previously. Vehicle only has 6800 miles on it. I'm currently waiting for a replacement window. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | I was on the road for about 5 minutes when there was a load bang I was not sure what happened then a I drove crack crack so I pulled over to look at and saw a big hole in my back window. No body was around when it happened. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Rear windshield was exploded while the vehicle is not in motion | Crash: No Fire: No Injuries: 1 | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Side window shattered on its own. Luckily it was parked and no one was inside the vehicle. This will be the second time, same story, just a different window with this car. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Sticky Steering. Steering wheel provides resistance when turned and causes sudden jerky changes in direction of travel. Even though direction change is minimal it causes constant steering wheel adjustment. The symptom occurs at all speeds from a slow roll to highway speeds. Vehicle has 10,890 miles on it. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Rear windshield suddenly cracked and completely shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The rear window spontaneously shattered today. It was a cold morning approximately 35 degrees. Car was auto-started to warm it up. After driving the care for approximately 1/2 mile and while stopped at a stop light, the rear glass spontaneously shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Vehicle was parked outside workplace during the work day. Upon returning to the vehicle the rear glass is completely shattered, only being held together by the tint. The vehicle was parked in front of the workplace cameras which prove there was no vandalism or outside cause for the rear glass to shatter. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | While driving home from my doctors appointment today my back window just popped. No one was behind me or in front of me. While diving I hear a pop and looked through my rear view mirror and the whole glass was shattered! | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | THE BACK WINDSHIELD EXPLOIDED WHILE DRIVING ON THE HIGHWAY | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me. | Crash: No Fire: No | Unknown |