Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | UNKNOWN OR OTHER | Back Windshield exploded while car was parked. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY | About 10am in Dec 14th, there was something is broken sound after closing my car door, and when I turn around to check what happened, the rear windshield of car is shartted. It's obviously to see the cracks is started from sides. And excluding the man-made and natural possibilities, I think it is the bad quality of rear for vehicle. Before founding this component, my car is normally working on the night of Dec 13th. I only opened “rear” to heat in order to get a better rear view. And then I parked in front of my house. The only one factor I can ensure causing this in my mind is the problems with the quality and with the rear system. Never a car window is easily shattered because of heat rear. Although it’s no hurt happened, the bad quality of rear windshield is probably increase dangerous level if the vehicle is heated rear during a rainy day while driving. Before the rear windshield is shattered, about a week ago, the rear system seems not working to remove mist well. I had reported this situation to insurance and the dealer, but the dealer think it’s caused by natural reason or man-made. And all the repair fee is paid by myself, I don’t think it’s reasonable, and they told me they cannot replace the glass as soon as possible because it’s back-ordered. It makes huge inconvenience to me. (Hope to report this as a record if Honda can realize a “small” but big issue later) | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | Rear glass shattered while parked unoccupied. Honda dealer claimed no recall, even though there are alerts from honda | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering has become jerky and sticks in the last two weeks…makes it very hard to drive and feels unsafe. We turned off the lane assist to see if that helped but no different. Diagnostic test was done today but results not yet confirmed. Was told it was “safe@ to drive but power steering warning light came on twice on my 15 minute drive home. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, and the contact was inside a store, the contact then approached the vehicle and heard an abnormally loud sound coming from the vehicle. The contact approached the vehicle and became aware that the rear windshield was fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000. | Crash: No Fire: No | 12,000 |
| Dec 2023 | AIR BAGS | The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. A police report was filed, but no injuries were reported. The contact did not receive medical attention on the day of the collision. However, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. The manufacturer was notified of the failure but did not assist. The failure mileage was 7,500. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 7,500 |
| Dec 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while driving 35 MPH, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6,800. The VIN was unavailable. | Crash: No Fire: No | 6,800 |
| Dec 2023 | VISIBILITY/WIPER | Back windshield shattered for no reason. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | REAR WINDOW - while driving down the highway the rear window just made a loud POP when I looked my rear view mirror the whole window had shattered .... immediately pulled off the highway . | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The problem is related to steering. Steering wheel sticks at any speed but gets more hazardous as speed increases. Potential for accidental over steering— causing difficulties staying in lane. Accident did not occur, but steering problem could easily cause one. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | I was driving at 30mph and my rear windshield shattered after having the defroster on. I had a passenger in the back seat when this happened and not only did it hurt his ears because how loud the pop noise was; he could have been seriously injured by any glass debris that could of scattered around. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM,VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 12,057. | Crash: No Fire: No | 12,057 |
| Dec 2023 | UNKNOWN OR OTHER | Rear glass shattered no reason, no accidents | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | On September 22,2023 I was entering my vehicle on the drivers side, I got in the seat and shut the door and my rear view window immediately shattered. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | My rear window completed shattered without any impact, I contacted the dealership & they stated that glass isn’t covered. This is very disappointing because Honda isn’t fixing the issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER | My back glass windshield was shattered and broken and it broke like an explosion, when I opened the trunk. I have seen many 2023 honda hrv owners reporting the same. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the only occupant in the car and no injury resulted. Car taken to the dealer. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | Rear window failed/shattered when the driver side door was closed. Sounded like a loud bang, glass fell into rear hatch area and there was a hole in the window. Looking at the window it appears that the plastic seal around the window failed. If this happens at speed the result could be catastrophic. I’ve contacted Honda and am waiting to hear from the dealership. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | Rear window on truck door exploded and shattered in 50 degree weather while parked. There was no collision or impact to the window. There is a softball sized hole and the entire window shattered in driveway. The Car is a year old. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | The first of October 2023, I was sitting in my car in a parking lot. I started my engine and I heard a loud boom, I looked up and around my car when I noticed the large hole in my rear window. I did not turn on my rear defroster. I went home and called my insurance company. The next day I went to the dealership where I purchased my HR-V. the service technician said "oh no not another one. I asked her what did she mean by that remark. She said that this particular model 2023 HR-V, their dealership has had a lot of customers come in for the same problem. My dealership scheduled for me to get the rear shatterered window replacement. I immediately called my insurance company to cancel the appointment. Why should I file a claim on my insurance when this incident wasn't my fault. The Honda Motor Corporation need to acknowledge that the rear window is faulty and a danger to all its customers. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER | The component that failed was the hatchback window. It completely shattered and it is not available for inspection unless you want to look at it before December 13. I am now without a car and this was the first available date to get it fixed. I was not at risk because I was outside of the car and had just closed the door. I could imagine if you were a passenger in the back seat you could have been hit with exploding glass. When I called the dealer they said they could do nothing for me and that I would have to get the glass replaced by a glass dealer. They said this is something that sometimes happens with the cold weather. It was not that cold. It was 25 degrees in upstate NY. I have never heard of this happening with any car and I believe they have been prompted to say this is a normal thing. I have looked online and there have been other complaints about Honda HRV 2023 back windows exploding. There was absolutely no warning. | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | Car was sitting in a parking lot and back windshield just shattered. Nothing hit it | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | While parked, the rear windshield of the HR-V spontaneously shattered There was no safety risk to my wife, but others have reported the same issue while driving, see [XXX] We have not had the vehicle inspected yet, but will take it to the dealer on Monday (happened last night, and it's Saturday today). There were no issues prior to this happening, no severe weather, no prior impact on the window, etc -- it seems to be a known defect based on the research I have performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | When i am driving my 2023 Honda HRV my steering wheel becomes sticky and jerky. By being sticky i have to jerk the sterring wheel and that makes the vehilce swerve a bit. I have spoke to the delearship and was advised that they have not gotten any recalls for that issue.There was no messages and this started sometime in september of 2023. I see on the Honda HRV forum, that there are several others that are having this issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Power steering pressure seems to build up and stick forcing you to break the steering wheel pressure in short, jerky motions. Lane assist is off. Seems unsafe in wet or icy conditions. | Crash: No Fire: No | Unknown |