Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | VISIBILITY/WIPER | Car sitting in driveway at home and back window shattered. No force to it or nothing that hit it | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Rear window of vehicle, above rear license plate, found shattered in garage this morning. The car has been in a closed garage since Sunday,2 days ago. On Sunday it was a rainy day and the rear window defroster was on, parked in the garage and closed the door. This morning temp outside went to 32f. I went out to get in the vehicle around 10:15am and found window shattered. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Rear windshield bursted while I was leaving my house. I was going like 5 mph. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while she was sitting in her vehicle, she heard an abnormal boom. The contact turned and saw that the rear windshield had exploded without impact. The contact stated that broken glass was scattered inside the cargo space. The contact had the vehicle towed to a local dealer. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 13,000. | Crash: No Fire: No Towed | 13,000 |
| Oct 2023 | VISIBILITY/WIPER | While driving home, I was using my front and rear defroster due to inability to see. Once I was parked at home, I turned off defrosters and then turned off my car. I heard a boom come from the back of my car. I went to inspect and the entire back glass was shattered with a small hole in the glass. There was no collision, nothing thrown at my car, no vandalism. No warnings on my dash prior to use. Thankfully I was safe in my front seat away from the incident and parked in a safe place. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while his wife was driving approximately 35 MPH, the rear hatch window shattered. The contact stated that during the failure there was no impact to the rear hatch window to cause the failure. A police report was taken at the scene. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 25,000. | Crash: No Fire: No | 25,000 |
| Oct 2023 | VISIBILITY/WIPER | While parked and unoccupied, the rear windscreen unexpectedly exploded. This incident was not caused by any external force or impact, and it occurred without any warning signs or previous issues with the vehicle. I had been out earlier that morning - light rain with back defogger engaged. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in the garage, the rear window shattered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Oct 2023 | STEERING | The steering is jerky and clunky at all times - whether the lane departure feature is on or not. The steering wheel requires more effort to overcome needed correction. I have read others have reported the same problem. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | I have noticed while driving straight I can feel the steering wheel jerking and slightly pulling. Almost feels like the steering is trying to correct itself while driving Even though I'm going straight and no steering assist is on. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE | I WAS SITTING AT A RED LIGHT MY 3 YEAR OLD SON AND THE BACK GLASS JUST SHATTERED FOR NO APPARENT REASON! THE POLICE CAME AND SAID IT WAS A MANUCATURER'S DEFECT! | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | On 10/27/23, while parked in a residential driveway, the back window to my 2023 Honda HRV Sport spontaneously shattered. The temp at the time was around 65 degrees and it was approximately 6:45 AM. I did have my defroster on that morning, however, it the rear defroster was off by the time I was parked in the driveway. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I was stopped at the stoplight and my rear windshield spontaneously shattered. I heard a pop, similar to a balloon sound, and the rear window had been completely shattered all the way through. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | The car was parked in the driveway with the rear defroster on. The rear window shattered. There were no prior impacts or collisions, and the ambient temperature was about 50 degrees Fahrenheit. Despite the dealer having a previous case of this happening, they are unwilling to cover it via warranty. Honda's support was also unwilling to cover the incident under warranty. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Rear windshield shatters. No collision, nothing hit car, no theft, no vandalism. Driving 40 mph in Blizzard conditions. All Wheel Drive, rear defroster on, rear wiper on. 2023 HR-V Sport. The first time operating both rear wiper and rear defroster synchronously. A sudden unexpected pop & entire rear windshield shatters. Rear wiper then began pushing glass into rear hatch area. Turned off wiper, continued driving. As this issue has been reported numerous times in the new generation 2023 Honda HR-V's, I was not shocked. Just A bit startled. My conclusion is use of inferior glass or rear wiper hole causing an issue or rear defroster exceeding parameters. Outside temp was 30'F, wet heavy snow falling with 8 inches by 16:30, 10/25/2023, Minot, ND. Photo taken with iPhone 14 in heated garage. Shattered rear windshield is being reported by many owners of the new generation 2023 Honda HR-V. In looking at rear the shattered windshield, most astonished how very thin the glass is, as compared to most auto glass. An attempt at weight reduction? Honda of America needs to address this asap, it is unsafe! I was not injured, just startled by the sudden unexpected loud pop & shattered glass then falling into hatch area. From retired DoD civil servant, "integrated electronic systems mechanic," (Minuteman 3 ICBM's), please seriously consider this observation. Very thin gray tinted rear windshield glass. Hole for rear wiper located through bottom center of rear glass. Rear defroster temp parameters to high for thin glass? Possible combination of all three. Again, 1st time rear wiper & defroster used synchronously. Blizzard conditions at time of rear windshield failure. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I parked my car in my drive way, closed the door and went inside. When I came back outside about 3 hours later, I came outside and my windshield was completely shattered. Nothing hit it or was bumped into it. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Incident date: 10/25/2023 Car: 2023 Honda HRV •Failure: rear window / tailgate window Made appointment for 10/27/2023 at dealership for them to check and replace •risk was limited because we had installed UV protection by sunstoppers, and that did not allow the glass pieces to fall in. The only real risk experienced was limited visibility because the glass shattered which made it less safe to drive. Some glass pieces did end up falling off when the shattering happened which I assume would have been a risk to other drivers if there had been traffic around us. • Incidents like ours have been reported and Honda has issued a letter to dealerships to collect evidence and parts for research. Because we found the incident strange we researched and found this on NHTSA’s website; we brought it up with the dealership and they stated they were unaware and their system showed nothing about it. We called the Honda TIS number they have on the letter to see if they were interested in the parts they mention and they too seemed unaware and simply suggested we tow our vehicle to the nearest dealership to follow up. • We have reported the incident to a Honda dealership and to Honda TIS. We have an appointment for 10-27-2023 for them to check and give us follow up steps. • there were no warning signs or prior symptoms. We were surprised by the incident and took us a second to even realize what had happened because of how sudden it was. It sounded like an explosion. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On October 19 I was on my way to work and noticed my back window was shattered. I wasn’t sure if it was intentional so I called the police. The officer arrived and looked at the vehicle he observed and found no signs of a break in or that the window had been intentionally bashed in. I called my insurance and they they sent someone to replace the window since I did have glass coverage. I looked on Google to see if there were any faulty issues with the windows and it pulled up several other Honda HRV 2023 models were having the same problem. I immediately contacted the dealer and sent them an email and called but no response | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | As you increase your speed your steering wheel becomes hard to steer. It acts like it gets stuck. Almost caused an accident as wheel would not respond quickly. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I was driving to work when the rear window spontaneously shattered. It was about 33 degrees and I had the rear defroster on. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | My daughter and I were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. We drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. The Franklin County Sheriff’s office did come out and take a report. We didn’t find any damage to the body of my car only the shattered back window with zero evidence of any object causing this. I have turned it into my insurance and I am waiting for my back window to be replaced. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | My rear windshield just shattered on its own | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | - Rear windshield completely shattered while parked outside a shop for less than 5 minutes. Car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. The HR-V forum site online (linked below) is showing many complaints with the exact same problem and showing photos that look exactly like my car does. [XXX] - My rear vision was impaired while driving to a safe location. Had it shattered while I was driving, it could have caused a serious accident, or if I had a passenger in my backseat, they could have been hit with broken glass. Car is also exposed to elements until it can be fix, which will be at least a week. - Dealership claimed there was no recall and that any repair would be billable and recommended I go through my insurance. -Vehicle has not been inspected. I will be having it repaired by Safelite Auto Glass. - No warnings of any kind. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | Rear windshield shattered after using the rear defroster for less than 5 minutes | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | The rear glass exploded on its own while driving after using the defogger. There were no objects that hit it. | Crash: No Fire: No | Unknown |