Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | VISIBILITY/WIPER | Severe windshield cracking (without a clear impact). I have had my windshield replaced 2x and it continues to crack. Glass seems to be thinner and cracks. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING,AIR BAGS,SERVICE BRAKES | The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000. | Crash: Yes Fire: No Towed | 13,000 |
| Mar 2025 | SEATS | Driver seat is provided with a manual height adjustment using a lever. The issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. With time and years, keeps to be getting worse. No remedy has been provided by the dealer, other than stating that is a "normal issue on Honda's with that manual height adjuster. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | Rear glass exploding a second time after repair | Crash: No Fire: No | Unknown |
| Mar 2025 | VISIBILITY/WIPER | I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster’s heating elements. Over time, this weakens the glass as the defroster creates a “hot spot.” But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL/PROPULSION SYSTEM | Emission Reduction reduction checks engine light on rear dent in the tire pressure sensor on | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection. | Crash: No Fire: No | Unknown |
| Feb 2025 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window to become shattered. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 18,000. | Crash: No Fire: No | 18,000 |
| Feb 2025 | STEERING,SEATS | I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,ENGINE | It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. They mentioned to record any mishaps. My friend who has a 2023 Honda H-RV Sport has reported that she is experiencing similar problems where her car also needs a jump start. I now carry a portable jumper by how often this issue has been occurring. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | Rear window glass shattered while I was driving to work Sunday 01/12/2025 | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,ELECTRICAL SYSTEM | The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 50 - 55 MPH, there was resistance in the steering wheel intermittently. The contact stated that several safety systems were display as disabled for reasons such as dirt on the windshield; however, the failure had occurred after the vehicle was cleaned and there was no visible interference. The dealer was contacted to schedule an appointment in November 2024; however, the appointment was not scheduled. The contact recently contacted the dealer to schedule an appointment and was informed that the vehicle could not be repaired until May 29th, 2025. The manufacturer was not made aware of the issue. The failure mileage was 63,000. Parts distribution disconnect. | Crash: No Fire: No | 63,000 |
| Jan 2025 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while her husband was driving approximately 25 MPH downhill, the driver heard an explosive sound and noticed that the rear window had exploded. The contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had fallen inside the vehicle. The driver drove to the residence. The vehicle was later taken to the dealer, where the rear window was being replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000. | Crash: No Fire: No | 8,000 |
| Jan 2025 | VISIBILITY/WIPER | The rear window of my Honda HRV exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while I was visiting my son. | Crash: No Fire: No | Unknown |
| Dec 2024 | STRUCTURE,VISIBILITY/WIPER | In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I learned through Google that it was due to a manufacturing defect with the 2023 Honda HRV model. Yet, I had not been notified by the Honda of any recall in regard to this defect. I took the car to the nearest Honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. The incident could have caused serious physical and emotional injuries if I had passengers in the rear seats of the car. Even, all alone, I was emotionally traumatized by the incident. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Spontaneous and catastrophic explosion of back window | Crash: No Fire: No | Unknown |
| Dec 2024 | VISIBILITY/WIPER | My rearview window just exploded and broke while parked. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,SEAT BELTS | The contact owns a 2023 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 23V782000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle was difficult to steer while driving. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact was significantly concerned for his safety while driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 6,950. Parts distribution disconnect. | Crash: No Fire: No | 6,950 |
| Dec 2024 | STEERING | The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Rear Windown shattered while car parked for no apparent reason. | Crash: No Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING | The headlights seem to high for the vehicle, blinding other drivers, after some research they can be lower, but the dealer does not seem to see that problem | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated several local dealers and Rohrich Honda (5121 Liberty Ave, Pittsburgh, PA 15224) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |