Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | VISIBILITY/WIPER | The rear windshield spontaneously shattered while the vehicle was parked | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving. | Crash: No Fire: No | Unknown |
| Nov 2024 | VISIBILITY/WIPER | Was driving and turned on my defroster to the back windshield and while I was on the freeway the back window shattered there was no cars near me and no objects that hit my vehicle. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving the CBMS was activated and my car came to a complete stop even though no cars were in front of me. It stopped my car in an intersection and a car was coming behind me | Crash: No Fire: No | Unknown |
| Nov 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 19 MPH leaving a tunnel, there was an abnormal popping sound and the front windshield shattered without impact. The contact was able to continue driving. There were no injuries sustained. The contact called the local dealer and was informed that there were no open recalls. The dealer referred the contact to the dealer where the vehicle was purchased. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 22,897. | Crash: No Fire: No | 22,897 |
| Oct 2024 | VISIBILITY/WIPER | I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY/WIPER | I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while stopped at a traffic signal, he heard an abnormal popping sound from the rear of the vehicle. The contact turned and looked and observed that the entire rear windshield had shattered. The contact stated that there were only a few small pieces of the windshield left in the frame. The contact stated that he had engaged the rear window defroster to clear condensation on it and that the rear defroster was still engaged when the windshield shattered. The contact was on his way to work and stated that there was no other driver at the traffic signal near his vehicle. The contact had not taken the vehicle to a local dealer or glass repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Oct 2024 | STRUCTURE | The rear window exploded while parked at a school. I put on the rear defrost while driving to the school and when I parked and shut off the car, that's when we heard the explosion. There was no external impact to the car. I've seen several reports of other 2023 HRV owners with the same problem. The car has not been inspected, but I called my Honda Service Center and they referred me to Car Tech who repairs the windshields. The representative was unable to tell me if Honda would cover the repair. There were no warning lamps, messages or other alert to a potential problem. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | I was driving down [XXX] towards Springdale, AR on [XXX] at approximately [XXX]. I was in the middle lane with no cars near me. I didn't go under any bypasses. My sunroof exploded. I did not hit a rock nothing hit me it just imploded. I have already called Honda who said they will do nothing about it. It's a 2023 Honda HRV with 17,000 miles on it. This is not wear and tear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY/WIPER | What component or system failed or malfunctioned, and is it available for inspection upon request? - Rearview windshield defroster How was your safety or the safety of others put at risk? - Glass shattered everywhere, dog was in back seat, could have been very dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? - No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Inspected by Honda Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | At around 7am Sunday morning, I turned on the ignition and clicked on the defogger because there was condensation on the front and back windshields. I drove away, traveling through quiet residential neighborhoods. Not many people were around. About five minutes later, I heard a crashing sound. I looked up and saw the rear window had shattered. I drove to where I was going--it was a minute away. I got out the car. The entire window was in tiny pieces, with shards of glass falling off. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The Back window blew up and dispersed glass at least 5 ft into my driveway while I was standing behind it. It was very scary and frightening. Fortunately, I did not get hit with any debris. The windows continued to make a crackling sound for several minutes. I had just got a safety recall a few days before and was planning on taking it in but the notification should have been much sooner and marked urgent, for example: Do not drive your car, it may blow up. When I researched, I can see that the issue was known as early as Jan 2024 and I was just notified in September 2024. Also, Honda is not offering loners for the fix even though we have to wait for the window to come in and have no transportation. They should be very accommodating considering the situation - people could really get hurt. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Sticky steering wheel movement on high speeds and slight turns on road. When the steering wheel is resting in center. And time comes to turn it slightly. The steering wheel feels very resistive. Once overcome the resistance, the steering wheel is soft to turn again. This made my car go out of lane once and once corrected made it over correct. Dangerous situation. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | I was driving on the highway and heard a thump at the back of my car. My rear window had spiderwebbed, with no warning and nothing hitting it. I had turned on my rear defrost shortly before that. By the time I got where I was headed, almost my entire price of glass had fallen into ky car, in tiny pieces. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | My dad was driving his Honda and the rear window all of a sudden shattered without cause. My dad was so scared. This happened on 9/13/24 at 6pm. Already called Honda about this matter and hopefully I will get a call back with a good news. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | While driving on the highway, the rear windshield shattered with no warning. There was no lights, no sound, no crack, nothing that would indicate a problem. The car has been in use for 2 years with no problems. Once the car had been turned on, the rear defroster was turned on for about 3 minutes. Once the window was clear, it was turned off and about 10 minutes later, it shattered. No injuries but it was startling and could have caused additional accidents on the road, especially a highway that has such high traffic as this one. For once, it's a good thing that traffic was going so slow at 7am so there was more control to stop any potential collisions. It has been taken to the dealership for an inspection and to replace the window. They said that it has happened to several people, they have seen it at least 10 times in our area. I've always looked out for my car and take it to the dealership for oil changes or any recalls in a timely manner and never heard of this beforehand. Thankfully, no one else was in the car with me. But this should be more well known if it's such a common problem. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | - rear window scattered | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM | Back window blew out due to faulty defrost system. I had to have it replaced , took 2 weeks because there are no inventory of those windows. Cost me $500 plus rental car fees and time | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | I bought a 2023 Honda HR-V on Monday, 9/2/2024. and then on Wednesday, 9/4/2024, while driving to work my read windshield shatters out of nowhere. The glass remained in tact while I continued to drive and then completely shatter when I opened my car door. It sounded like an explosion and it startled me. I called the dealer that sold me the car and he proceeded to tell me that this is a known issue specific to 2023 model of HR-V and manufacture error caused when the defroster it causes the glass to shatter. He added the issue can be fixed by simply replacing the window. I did not know this was an issue and it was not disclosed during the car purchase. I am so disappointed in Honda and even more disappointed to learn there is not an active recall to address this issue. Now there is glass all over my trunk space and I having to figure out how to get this fixed with the dealer. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | Driving today a softball size hole appeared in the back glass (at trunk). There was no sign of a rock or anything else that went through the glass. When the trunk was opened to see if there was anything that had gone through it the entire glass shattered. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | I turned on my rear defrost and headed to work. About 15 minutes into my drive, my rear windshield exploded. I thought someone shot it out or threw a rock at it. It scared me a lot causing me to startle while driving. At a stop light I looked a the rear windshield and asked the person behind me if anything hit my car. She didn't see anything hit my car. What I saw was a baseball size hole. As I drove, more of the glass fell out with only a small amount left around the edges by the time I got to work. | Crash: No Fire: No | Unknown |
| Aug 2024 | VISIBILITY/WIPER | My car is less than 1 year old and the back windshield shattered out of nowhere one day while parked. Honda refuses to reimburse us since we already had it replaced by an outside company. | Crash: No Fire: No | Unknown |
| Aug 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact became aware that the rear windshield was fractured. The contact was unaware of what caused the rear windshield to become fractured. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,076. | Crash: No Fire: No | 12,076 |
| Aug 2024 | VISIBILITY/WIPER | Cool morning had my defrosters on and my rear trunk window spontaneously blew up as the car was parked very scary and unfortunate in a new car it just spontaneously happened I have no words what happened why the glass shattered | Crash: No Fire: No | Unknown |