Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | VISIBILITY/WIPER | Within 10 minutes of turning on the rear defroster, the rear window shattered. Glass fell into the car, but no object was found inside the car. It was about 60F outside, and the sun had set ~5 hours prior. This specific vehicle has not been inspected for this issue prior to the incident, and the dealership was unable/unwilling to look at the rear defroster without first replacing the rear window. We still have the rear window, which could be made available upon request. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I used the rear window defroster this morning and when I arrived at work I smelled what seemed to be burning rubber but thought it was from the road. When in park my rear window shattered. Started in a spot in the upper driver side part of the window. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Rear windshield shattered while stationary upon activating the rear defroster for less than 5 minutes. The initial hole was in the upper left side of the rear window. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE | Today the rear windshield of my 2023 Honda HR-V shattered instantaneously while the car was parked in my driveway. The car was outside during a cold night and then warm day so I wonder if the temperature change impacted the glass. I see other reports online of rear windshield shattering, but no recall. When I called the service department at the dealer, they were unaware of the issue. I am thankful I wasn't driving the car when it happened which would have been really dangerous, but now I have an undriveable car that's less than a year old with pieces of glass everywhere. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while driving at approximately 40 MPH she heard an abnormal bang or popping sound. The contact looked into her rearview mirror and saw that the entire rear windshield had shattered. The contact stated that the entire left side of the rear windshield had appeared to have imploded and there was glass in the rear passenger compartment. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer. The contact stated that the vehicle had not been diagnosed and the vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000. | Crash: No Fire: No | 29,000 |
| Oct 2023 | VISIBILITY/WIPER | While driving to work this morning I heard a LOUD POP and continued cracking. I looked up and seen that my back window was shattered. It was 39 degrees this morning and I did have the defroster on. Took my car to local dealership and was not offered a loaner. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I was parked at a restaurant and come out to notice my whole back windshield is completely shattered. There was no cracks in it and nothing ever hit it. Completely annoyed about the situation and then have to be paying out of pocket | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | steering feel sticking after 45 minutes driving. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Rear windshield shattered while driving with no impact occuring to the glass. Cargo area and interior of car covered with shards of glass. No prior cracks or blemishes observed in the glass. The rear window defrost was turned on. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Back glass shattered while vehicle was parked. There was no impact, damage, inclement weather, or other incident that may have caused it to shatter that we are aware of at the time or at any time prior. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | On 10/9/2023 my back windshield exploded without any type of impact whatsoever. I was driving down a road headed to work driving about 40 mph and without any warning or impact I heard a loud exploding noise and then the entire back glass shattered into thousands of pieces. No back windshield wiper or no back defogger was being used at the time either. This happened without any type of warning or any type of incident at all. The noise this made would be enough to startle a driver and cause an accident not to mention the shattered glass that was everywhere. I have contacted the dealer where I purchased the car new and at first was told by the head of their service department that they had never heard of anything like this and that my insurance should cover it. After calling back a second time their receptionist acknowledged that yes they were aware of the problem and two other people had brought their HRVs in with the same thing happening to them. She said their sales manager would be giving me a call back. At this time I have not heard back. I have taken numerous photos of the damage and my insurance company has agreed to make the repairs even though this damage is clearly a defect in this Honda product. Numerous other incidents can be found online. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I was driving normally and my back windshield shattered | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I was just driving down the road at approx 45mph when the rear window suddenly shattered with very loud BANG. Pieces of glass inside and out. Nothing hit the window, it just shattered. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I was driving within the speed limit on a street and noticed lack of visibility in my rear window so I turned on the defroster. Within a matter of minutes I heard a loud shatter sound and looked back and saw my rear window shattered. I thought someone threw something at it at first, but after pulling over to the side I noticed the rear window just randomly shattered. At first it was a big hole, and then the rear window just kept falling down by fragments. I have turned on that rear defroster many times and nothing like this ever happened. There were no cracks in the rear window either because I inspect the car every time before I get into it. The window fragments were scattered over my trunk and it looked as it the window popped off my car, signaling a defect. The vehicle is available for inspection. My family member was in the back seat and I instantly was terrified they were injured by the glass. This random shattering of the window is seen by many people with the 2023 Honda HR-V, not just me. The vehicle should be inspected by the dealership, but they are claiming it might have been a rock that cracked it, which I do not believe as I am very careful when I drive and inspect the car. No warning signs were present when this happened, so it was very frightening for all of us in the car when our rear window randomly shattered with a loud noise. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER | I was driving my Honda hrv on a normal day like any other and had my defroster on and out of no where heard a loud pop and my whole back window shattered | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | My 2023 Honda HRV rear winshield imploded all by itself. I reached out immediately to my Honda dealership and they said there is no recall and they have not heard of any issue from other owners. There was nothing they could do for me. I filed a police report and took a lot of pictures. Please advise. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while driving 50 MPH, she heard an abnormal gunshot-like sound and immediately pulled over to the side of the road. Upon inspecting the vehicle, the contact noticed that the rear windshield had imploded. The contact stated that she contacted the police department, and a police officer arrived and inspected the vehicle. The police officer determined that there was no external cause to the failure. The contact covered the rear windshield with plastic and duct tape, and then drove to her destination. The vehicle was taken to the dealer, who informed the contact that it was known failure. The dealer informed the contact that the rear windshield needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000. The VIN was unavailable. | Crash: No Fire: No | 9,000 |
| Oct 2023 | STRUCTURE | Rear window exploded with no impact after using rear defrost | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | I drove my vehicle last night and had no issue. When I came down this afternoon my window was completely shattered but intact. The edging was falling to pieces but the tint film seemingly kept the glads together even though it wad webbed with cracks. There was NO sign of any impact, no hole, no chip, no nothing. Just a randomly cracked back windshield. I reverse park my vehicle and it would have been hard for anyone to access since it’s parked close to my garage door. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO warning and Honda has my car for a month and NOTHING has been done. I am a single mother with NO car. They won’t give me a loaner. They are doing an investigation without answers or helping me. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Gar parked in garage and rear windshield shattered randomly without any kind of impact to the vehicle. Windshield started cracking around the edges and then progressed more inwards towards the middle. Huge safety issue as someone could have potentially been sitting in the rear seats when this occurred and could have gotten severely injured. I do not see any open recalls about this issue on Honda’s website, but it seems like this issue is happening to other individuals too. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Car was parked. Upon arrival back to the car, I noticed the back windshield had shattered into a spiderweb. Car has never been in an accident and back windshield is all stock. No modifications to the car have been made. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | The rear windshield shattered and broke. I was at a complete stop in a line when I heard a loud pop and saw the rear windshield had broken. I pulled into a parking space to inspect what had happened. There was a large hole on the left side of the rear windshield, the rest of the windshield was shattered and the side and bottom edges looked blown out. Thankfully my children were not in the back seat at the time of incident. Immediately drove home, where more of the windshield fell in, and called the dealership where I purchased the vehicle 10 months ago and explained what had happened. The lady I spoke with told me it was not an uncommon problem. She put me on hold and then told me I would need to file with my insurance company or bring it in and they could quote me a price to replace it. I explained it was a brand new car and I purchased the 8 year warranty and she stated they would not cover it. I requested to speak to the service manager but I was told he was in a meeting and would call me back. I have not heard back from the service manager at this point. We did file a claim with our insurance since it needs to be repaired. The soonest they can come out is next week. This occurred roughly at 7:50 am, it was 76 degrees outside, partially cloudy, and I had used the rear defrost earlier to see out my back windshield. There was no warnings of any kind of impending failure, it was a sudden malfunction. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | On 10/03/2023, I was in stop-and-go traffic on the highway when I heard a loud pop towards the rear of my vehicle. When I looked in my rearview mirror, I saw that my rear windshield was completely shattered. There was a hole on the driver's side that gradually grew bigger as I drove off the highway. When I pulled over to assess the damage, it looked like the glass was protruding outwards. I did not find any objects inside my car that would suggest something was thrown at my car. The rear of my vehicle was untouched, so no signs of collision. My rear windshield just shattered without an identifiable cause. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE,VISIBILITY/WIPER | Rear window shattered randomly on a cool day with the rear defrost on. I was parked and bearded a boom and looked back and my rear window was shattered. No damage to the vehicle, no accident with vehicle, and object thrown at window. The window just shattered randomly. I’ve read this is a common issue with this year and model, I’ve heard the rear defrost overheats and shatters the glass. | Crash: No Fire: No | Unknown |