Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2023 | VISIBILITY/WIPER | My wife parked at a local restaurant this morning, and prior to entering the lot, she reported no issues. My wife advised that upon exiting the vehicle, her back window began shattering from the bottom left corner which continued upwards toward the roof of the car. Nobody was around to strike it, nor has the vehicle been involved in any accidents to cause an integrity failure. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | The back window blew out. I had the rear defrost on while I was driving home. When I got home, I backed into the driveway up to the garage. I went in to change, and we left a few minutes later. When we got into the car and closed the doors, we heard a loud sound from the back. We looked back and the window was shattered. There was nothing around that could have hit the window. No sign of anything that could have flown into the window, especially since it was backed up to the closed garage door. It seems to be some sort of factory defect in the window itself. I'm grateful we were parked and not driving down the road when it happened. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | While driving to school, sitting in traffic, I head a loud noise, looked in my rear view mirror and saw my entire rear window was shattered. Nothing was thrown through the window, there was no collision. The vehicle was taken to a local Honda dealership for a full diagnosis of the problem. Because the glass is tempered, and no one was in the back seat - there wasn’t an immediate safety issue to persons within the car. However, it isn’t safe to drive the vehicle with no rear window. I filed a claim with Honda America as I’ve read on a forum others have experienced the same issue. The window is on back order through Honda and not covered under warranty. We’ve owned the vehicle for approximately 1 year and it has 6200 miles. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | I was driving and my back windshield exploded. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | Sitting at a light and back windshield shattered. Nothing hit it. It completely shattered for no known reason. It is a brand new 2023 HRV | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | While car was parked unattended, rear hatch window shattered. Just parked car after using rear defroster, came out an hour later and it was all splintered. It appeared the glass was bubbled out from the inside on the drivers side middle but yet still intact. Nothing in the trunk, checked all the cameras and nobody was near it. I cleaned up the mess before driving it to the dealer and the dealership intake guy said "I've seen this before". It is now at the dealer waiting to hear what is going to be done. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | I had my car parked at my place of work and the rear windsheld exploded and shattered by itself. The car was not vandalized, touched by an object/being, or had an attempt break in. This all happened after use of the rear windshield defrost component. Luckily I was not driving or in the car when this happened. I brought the car to my nearest dealership and informed them on what happened. The vehicle was inspected by the dealership and also, the police. All confirmed that it was not done by an object/being. There were no warnings or messages that were brought to my attention about this happening or could happen. Now it has to get replaced! | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | While driving on a highway, the back windshield spontaneously combusted. It was extremely loud and startling and nearly caused an accident. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | As I was driving at 645 in the morning, my rear glass shattered from the inside. There was no accident and nothing hit my car. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | I was driving and I heard a large noise and saw that my rear glass shattered/broke unexpectedly. Did not hit anything, just broke on its own. Now have a large hole in the glass. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | On September 6, 2023, the back windshield of my 2023 Honda HRV shattered while I was driving putting my safety at risk for the loud sound of the glass while concentrating on the road. Called the Honda dealership and explained the incident. The service manager was familiar with this happening on other vehicles and confirmed it would be covered by Honda to replace and correct without any cost to me. I dropped the vehicle off that day and they emailed the Honda warranty group by email and got it approved. The service rep took photos of the back windshield and all the shattered glass to submit. The rep stated that the seals around the back windshield is defective and needs to be ordered and replaced. The seal is on back order with an estimated arrival date of September 23, 2023 to the dealership. Once parts are in, then the dealership will have to arrange an appointment with Safelight to install the new windshield. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after remote starting the vehicle, he walked out to the vehicle and heard a popping sound. The contact approached the vehicle and became aware that there was a hole in the center of the rear windshield and that had spider webbed. The rear windshield was still in place however, the contact was unable to through the rear windshield while using the rear-view mirror. The contact had taken the vehicle to a local dealer, where pictures were taken, and the incident was documented. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,800. | Crash: No Fire: No | 30,800 |
| Sep 2023 | VISIBILITY/WIPER | Rear Windshield shattered while it was parked. | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | I turned the corner into a parking space at a local business. When I was turning into the parking space, my foot was hovering over the left floor peddle (the break). All of a sudden, the vehicle lunged forward while my foot was still hovering over the break. During the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. I quickly firmly stepped on the brake when the car began to accelerate. The car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. I nor any of the other patrons of the establishment were injured. Also to be noted, neither the forward collision, parking collision or automatic emergency breaking took effect. Police arrived on scene. A report was made. After the incident, the vehicle was towed away to a local Honda dealer in order for the vehicle to be assessed. | Crash: Yes Fire: No Towed | Unknown |
| Sep 2023 | SEAT BELTS | The contact owns a 2023 Honda HR-V. The contact stated that the front driver’s side seat belt frequently became unlatched while driving at various speeds. The seat belt failed to latch securely after several attempts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | I was driving this morning and my back glass just shattered this morning shortly after I turned on the rear wipers due to it raining. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | 2023 Honda HRV, rear window shattered over night completely ruining the window, reports online of owners having the same problem. Only thing I can think of is I had defrosted the windows the night of the incident on my way home, came out in the morning to see the rear window completely shattered with no evidence of a person or object causing damage. Repairs estimated at roughly $800. Called and reported the incident to multiple Honda dealerships in Massachusetts. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | I used Rear fog when I was driving and then parked the car in my garage. Later in the evening when I went to take my car I saw that the rear windshield is broken. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | Rear windshield spontaneously shattered while parked in driveway. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | Rear back windshield shattered out of nowhere in pieces, no impact at all 5 months after purchase. I went to the dealership Honda Ontario because I had warranty but they would not help or even report the situation. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I parked my car around 1pm at work as I do every day. Large busy parking lot in a Publix shopping plaza, very safe, lots of people coming and going from retail shops, restaurants, etc. Approx 4pm realized I left one of my office keys in my console. Opened driver door and leaned in to grab key, out of the corner of my eye I saw the back windshield & thought it looked dirty & weird. Did a double take & it looked like ice when it breaks & starts to melt. I walked around to the back and saw a hole in my back windshield & the entire thing was shattered in little pieces. I thought someone punched a hole in it. Then I walked back around to shut my driver door and when I did, all the shattered glass fell into the back. The perimeter of the windshield was still attached but the glass pieces were pushed outward like there had been an explosion inside my car. Google search showed this is happening with 2023 HR-Vs all over the country. I took photos (VERY IMPORTANT - take pix right away. ALSO IMPORTANT - don't touch the glass or fix it until Honda inspects it). I had to work & couldn't deal with it until a few days later, so I taped a trash bag over the windshield as best I could without touching the rest of the glass. It continued to break apart as I drove, but the sides stayed attached. Called my Honda dealer 3 days later. Spoke to a sales manager. He said to text him the photos, I also sent screenshots of google search results & NHTSA complaints. He called back & said to bring it in to service department. They inspected it when I pulled in. Within 20 mins they had called corporate, ordered the parts, & said they would repair on site within a week. Meanwhile they had pulled a rental car around for me. I signed a quick paper & was out the door. Zero cost to me. They were wonderful. Be polite, be patient, be truthful, and you will most often get the help you need from any business. I am a Honda customer for life!!! | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | On September 11th I was driving from my home to work. I heard a popping sound and when I look through the rear mirror I saw a hole in my rear windshield. For no reason the rear windshield shattered and broken completely while i was driving. I always take local route to avoid highway block. Went to two dealership they told company has no warranty on rear windshield repair. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | Rear windshield completely shattered parked in an employee only area. No objects inside the car to have caused damage. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | My rear window shattered and exploded while parked. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | Rear window shattered while vehicle was parked. | Crash: No Fire: No | Unknown |