Complaint volume
375 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Hyundai Palisade Complaints
375 consumer-submitted complaints on record for the 2023 Hyundai Palisade, grouped by component category.
375 Total complaints
6 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 18 complaints, with an average reported failure mileage of 18,429 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Hyundai Palisade complaints?
6 Crash
0 Fire
2 Injury
0 Fatality
2 Towed
0 Medical attention
What are the most common 2023 Hyundai Palisade complaint categories?
SERVICE BRAKES 53
SEAT BELTS 42
VISIBILITY/WIPER 41
UNKNOWN OR OTHER 35
SUSPENSION 17
POWER TRAIN 15
VISIBILITY 12
ENGINE 10
AIR BAGS,SEAT BELTS 9
ELECTRICAL SYSTEM 8
375 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | SUSPENSION | Drivers side rear shock/suspension has clunking noise. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY/WIPER,VISIBILITY | Rear passenger door windows are hazy despite cleaning with multiple products and obscure visibility. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | I was waiting at a stop light when the light turned green. I accelerated and the truck sputtered and cut off. The truck started to sound off with alarms and give a warning on the dash for me to put it in S or N. When doing such and attempting to restart the vechicle it continued to cut off and sound off with alerts. This happened a out 9 times in a row. I was sitting on a busy 6 lane roadway where vechicles go well above the speed limit. I have 4 children under the age of 7 including a 6mo old who were very scared. This is DANGEROUS and I am reading on Hyundai owners forums that this issue is not uncommon at all and Hyundai is well aware of the issue. We could have easily been seriously hurt or killed! I just purchased the vechicle and have only 2,3xx miles on it. It's a 2023 Hyundai Palasade Calligraphy AWD white exterior. I've also noticed that the safety sensors seem to do more hard than good. I've had it happen about 5 times now that a car was approaching behind my vechicle and my vechicle would violently come to a abrupt stop, jerk the entire vechicle (scaring everyone in the truck) and it will freeze up not letting me drive. This does a lot more harm than good and again is dangerous. There were times that I needed to drive to get away from the situation and my truck froze up because it thought a vechicle was to close. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER,VISIBILITY | Rear door windows are hazy, foggy and are a safety issue in both daytime and evening due to poor visibility. Hyundai issued a TSB #23-BD-001H. I am requesting windows be replaced and Hyundai has rejected my request. My case number with Hyundai is #21440910 Thanks | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING,UNKNOWN OR OTHER,SERVICE BRAKES | I was just turning right from a stoplight into a store parking lot when I lost power steering & my brakes were ‘difficult’ to push down. I barely got it out of the way of traffic and I turned the car off, got out, opened and closed my door, and got back in and it started back up and drove to the parking spot like nothing had happened. Sensors reset to 0. It happened again 2 stops away while in a drive through. I did the same thing and it started back up ok. It would do this every 2-3 days for 2 weeks. Finally it did it one day, 5-6 times. The day I called the dealership & said that I was afraid my 2023 Palisade was going to literally get me killed on the highway was when the manager was able to get me a loaner vehicle to drive. It’s been in the dealership for over a week. I saw the recall about the loss of power brake assist online and thought this may pertain to my Palisade. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER,VISIBILITY | Both LR and RR door windows are Smoky, Foggy, Hazy at all times but when exposed to direct sunlight are a safety hazard and need to be replaced. Hyundai provided me with a TSB #23-BD-001H. It states the FMVSS are meet. I strongly disagree with this TSB. The TSB also stated on CERTAIN 2023 MY Palisades. My question is if it meets or exceeds FMVSS then why isn’t that why on all 2023 Palisades not just CERTAIN ones?? | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | Brakes failed. Brake pedal went to floor unable to stop. First the dealership said it was the ABS sensor failed. after they replaced the abs sensor they then determined the master brake cylinder piston ruptured causing the fault in the ABS . The repair has been made and brakes a working fine now.. However this failure could of resulted in q catastrophic accident The contact stated that repairs were made on the vehicle. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER,VISIBILITY | The rear passenger windows have a cloudy / hazy look to them, making it difficult to see out at certain times. This is a known defect on the 2023 Palisade models. This defect is between the glass panels. It is not a film tint. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER | Rear door windows, not clear, gray, especially in sunlight and causes visibility and safety issues, Hyundai at this point is not planning on doing anything to resolve this issue. I picked up the vehicle on an overcast day and rain. Didn’t notice this issue or I would not have purchased it. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER,VISIBILITY | Brand new 2023 Palisade with rear windows hazy, causing poor visibility. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) however, the contact stated that while it was raining, the windshield wipers were intermittently activated, and the front driver’s side wiper started striking the metal frame and seized. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled; however, the contact stated that after the vehicle was taken to the dealer, the contact was informed that parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,200. Parts distribution disconnect. | Crash: No Fire: No | 4,200 |
| May 2023 | UNKNOWN OR OTHER,VISIBILITY | Our sunroof exploded today (May 8, 2023) with no warning while sitting at a red light. Nothing hit the glass. Luckily the shade was pulled closed so no glass fell on us. It was a loud explosion. The car was taken to the dealer, Jenkins Hyundai in Leesburg FL. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | My sensors have been having issues since the day I bought my car march 5 2023. It would be intermittent, and became constant. The error reads, "check parking distance warning system" as well as "ultrasonic sensor error or blockage" and my sensors are clean. Nothing blocking them whatsoever. It's constant. I went to my dealership for them to say someone may have hit my car while I was I. The grocery store. Shouldn't there be some serious damage? I don't lcoe the lying. And I don't love how they tried to get me to pay because me sensors wouldn't even calibrate. They said anything could knock them out of wack because hyundai sensors are super sensitive. Well then they need tk be less sensitive. My car is garage kept, barley leaves the house currently has only 2000 miles after having the car for 2 months now. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | Forward sunroof exploded OUT without any impact. Wife driving car on state highway which caused panic, also glass landed in kids carseats. Problem has not been reproduced or looked at by dealer, trying to make appointment to have it inspected. No inspection at this point. No warning lamps or other indications that the sunroof was going to fail. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | After a snow fall wiper worked one time and then stopped working with just a little snow on window. Had to stop the vehicle turn it off and turn it back on to get wipers to work. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | Driver activated defrost in the rain. Exterior temperature was about 70 degrees Fahrenheit. Crack occured on the windshield. No impact by road debris. It was an edge crack. Occured due to improper installation of the windshield, which seems to be a common issue in the Palisade of all years. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY,UNKNOWN OR OTHER | Left home around 520am for work, within 1 mile sunroof exploded. It was approximately 30 degrees outside. I was fortunate because the cover was shut,so no glass hit me. Hyundai has replaced it at no cost. I was told there have been 36 instances and a service bulletin was put out. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | All vehicle safety sensors going off at once. Speedometer indicated car is going 0mph while car is clearly being driven | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY/WIPER | We were driving in a snow storm with kids trying to get home and all of a sudden our wipers stopped working and the snow completely covered our windshield. We couldn't see anything and we were in the middle of the road blinded by the snow, not knowing where to go, or stop and how to go get home. My husband had to stop in the middle of the road risking our lives just to clean the windshield. It was covered in snow again almost instantaneously and became impossible for us to get home. This is extremely unsafe that the wipers stop working whenever it snows. This was the worst incident that happened to us but everytime it snows the wipers stop working and we have to clean the bank behind the wipers to get them to work again. There must be a recall for 2023 Palisades as well because they haven't fixed the problem from the recall of the 2019 models and Hyundai must be penalized for ignoring such essential and important safety feature despite knowing it for years... | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY | Windshield cracked | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY/WIPER | While driving in snowy conditions my windshield wipers failed to work. They were working and then about 15 minutes in to my drive they stopped working. I had to pull off the side of the interstate with semi trucks flying by to pick the compacted snow out. It did not work and I slowly and very carefully had to continue until I was able to make it home and they were able to thaw. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | While driving in "snow mode" and starting from stop and going into turn, vehicle accelerated for few feet and then it stalled, basically the engine was ON but lost torque to wheels. Vehicle would start moving as soon as I change the drive mode to any other than snow mode. This happened few times and all times vehicle was in snow mode. Once even when the payment was dry but driving in snow mode. It has never happened in other drive modes. Luckily there was no incoming or side traffic or I could have ran into by other vehicles. A BIG SAFETY ISSUE. I googled and many others with 2023 have similar experience. Hyundai need to fix it. | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY | Sunroof exploded while driving. | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY/WIPER | Milky rear passenger windows. Causes visual barriers where the sunlight is direct on the glass. | Crash: No Fire: No | Unknown |