Complaint volume
375 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Hyundai Palisade Complaints
375 consumer-submitted complaints on record for the 2023 Hyundai Palisade, grouped by component category.
375 Total complaints
6 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 18 complaints, with an average reported failure mileage of 18,429 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Hyundai Palisade complaints?
6 Crash
0 Fire
2 Injury
0 Fatality
2 Towed
0 Medical attention
What are the most common 2023 Hyundai Palisade complaint categories?
SERVICE BRAKES 53
SEAT BELTS 42
VISIBILITY/WIPER 41
UNKNOWN OR OTHER 35
SUSPENSION 17
POWER TRAIN 15
VISIBILITY 12
ENGINE 10
AIR BAGS,SEAT BELTS 9
ELECTRICAL SYSTEM 8
375 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | SERVICE BRAKES | When slowing down from a slow speed the car will begin to shake. This is intermittent. | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES | When hitting a pothole or bump at low speeds the braking system fails and does not brake. As if the abs system engages and leaves me going further when i need to stop. This problem always happens on the same street where i live | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES | The ABS seems to kick in over aggressively. It will kick in and the brake pedal gets all jiggly on slight changes in road situations. For example, going into my driveway, driving over a manhole cover, etc. This has felt dangerous in several instances if I'm slowing down for a red light and the ABS kicks in and significantly increases my stopping distance. | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES | The car would not brake when approaching a stoplight and I nearly ran into the vehicle in front of me. I had my daughters and a friend of theirs in the car and it could have been disastrous if I were to have not been able to brake and drove into cross traffic! This issue needs to be addressed immediately before someone gets seriously injured or dies! | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES | My wife nearly crashed into a vehicle because the brakes on her 2023 Palisade would not work! I researched and she is not the only one this has happened to. It seems to be a known issue but there is no recall assigned to this, which is a huge safety concern for my wife and for our daughters, which were in the car when this happened. It could have been much worse if the brakes failed and the car were to drift into cross-traffic! This needs to be addressed immediately before someone gets seriously injured or even dies! In the meantime, our Palisade will not be driven. | Crash: No Fire: No | Unknown |
| Sep 2024 | SEAT BELTS | The driver seat belt only locks sometimes. It also will unlock while driving. This is a safety issue if I'm in an accident I can be thrown from the vehicle. I contacted the dealership and they advised no recall has been attached to my VIN but it is under warranty still so they can fix. When the seat belt unlocks the seat belt light is triggered and the alarm goes off | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | Within the first month after the purchase in late August 2022, the car would shake when turning onto road. Depressing the gas peddle did nothing. The speedometer would not go over 20 mph, but the car was not moving, only coasting. The RPM would jump to over 3000 RPM. Again, the car is not moving, only coasting. There was no engine noise, only the sound of the gas pedal hitting the floor. Subsequent pumps of the gas peddle did nothing, but about 20-30 seconds of this behavior, the car would start to kick into Drive. There were no instrument panel alarms, warnings, or lights. By October 2022, the problem occurred every time I drove the car first thing after it had been off for several hours. For the rest of Fall, Winter, and Spring with temperatures under 30 degrees, this problem would occur. I have to use one of 2 highways to leave my home. Both highways were dangerous for this problem. I had to wait for no traffic as far as I could see, but with coasting speeds and no control, it didn't take long for traffic to catch up. In some cases, after a turn onto a highway or 2-lane busy street, there was no where to coast off the road. I used hazard lights a lot, but it was clear that the danger was significant. The third cold weather season is coming soon. The problem will most certainly occur has it has every year since we purchased it. The problem seems to occur at intersections where this is a greater than 5% grade. It does not occur on a flat grade. The dealer tells us that unless their diagnostic equipment from Hyundai USA cannot detect a problem, then they cannot do a repair. Even though the technicians witnessed the problem away from the dealership, they cannot make it fail at the dealership. They want to keep the car for days or weeks, but we've been through this and I turned them down. Hyundai USA keeps telling me to file a claim, which I did. To date, I have not received any further correspondence since I filed it. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | While the car was in motion all the warning lights started going off for Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning saying that they weren’t working and then the power steering turned off all the dash lights came on like the check engine, the oil light, battery, Car lock, Abs, Traction on and off, Tire pressure etc. then the engine turned off and would not start again. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER,SERVICE BRAKES | Over sensitive ABS when going over bums or bumpy roads the breaks get really hard , makes a loud cranking noise and break peddle starts shaking really bad unable to bring the car to a complete stop I’ve taken it in and they said they couldn't mimic that reaction. It feels very unsafe specially when you have little kids in they car. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | *Conditions: sunny, dry, about 70 degrees While driving at a lower speed (< 20 MPH), I started applying my brakes just before going over a railroad track. After starting to initially slow down, I crossed the railroad tracks and my brakes started pulsing very loudly but were no longer slowing down the car. Despite breaking about 5 to 6 seconds before the car in front of me, I just keep on rolling right up to the point where I was going to hit them and then the auto-safety stop slammed my car to a halt. I may have actually hit them, it was hard to tell. The driver even pulled over, got out and looked at their car, but gave me a thumbs up as if I didn't hit them. I'm extremely concerned that my brakes didn't work in perfect conditions when starting to break with PLENTY of time. I just went online to see if this has happened to others because it was so crazy, and it looks like there are numerous stories just like mine (i.e., when breaking on a bumpy surface). How in the world has this not been recalled?!!! My car has less than 20k miles on it and it has been regularly serviced via Hyundai dealerships. I have dashcam video to verify/corroborate my story. You can see that I was going slow to begin with, started breaking well before I needed to, you can hear my breaks grinding loudly, and the car is just not stopping until the last second before I'm about to crash where it slams to a halt from the automated stopping system. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | ABS system activates when braking is applied over rough dry roadways, such as railroad tracks, rubble strips, or general bumps in the road, (minor potholes or manhole covers.) | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES,FUEL/PROPULSION SYSTEM | While driving at slow speed I took my foot off the gas and applied pressure to the brake pedal. The brakes did not work properly; the brakes engaged and disengaged multiple times and the car continued to lurch forward almost resulting in a collision. This is a critical failure of the braking system and is extremely unsafe. In this scenario, I could have hit the car in front of me. Had I been approaching an intersection, I could have been in a severe collision. I brought the car to the dealership and they could not replicate the issue. They inspected the vehicle and did not provide any information on what could have caused the issue. No component was identified as the cause of the problem. No warning lamps were on prior to or after the incident. During the incident, I was not looking at my dashboard; I was trying to not hit the vehicle in front of me. The car has under 20,000 miles and has been driven for just over a year. | Crash: No Fire: No | Unknown |
| Aug 2024 | SEAT BELTS | This has actually happened a few times. That stated, I KNOW I ALWAYS wear my seatbelt because my aunt was killed when she was a teenager (in the late 60's) when she was thrown through the windshield because she wasn't wearing one...so it was DRILLED into us. That stated, most recently last Thursday 8/8, I got in my car, buckled up, backed down my driveway and was 1 house away when my seatbelt came undone. It just like slipped out of the holder. Thankfully, I am in a subdivision so there is no traffic and speeds are slow. This has happened at higher speeds on main roads. It is really concerning that this happens. I don't know when it will happen or what triggers it. It has happened maybe 5 times. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | I was driving home in the evening and we heard a loud explosion then shattered glass. When we pulled over to check, our sun roof had exploded outward. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | When moving over bumpy ground at slow speeds - the brakes don’t latch on properly. The entire vehicle shakes and continues to move forward in a bumpy fashion. Never happened to me in any other car and I drive the same routes everyday. Many people are complaining about it online for the Palisade - and it seems like Hyundai has confirmed the issue but isn’t fixing it or issuing a recall. Please take action! | Crash: No Fire: No | Unknown |
| Aug 2024 | FORWARD COLLISION AVOIDANCE | On 7/26/2024 vehicle in to dealer because warning light coming on if doing 55-65 mph stating front radar blocked, front safety system disabled. Vehicle at that time had 15,488 miles on it. Told dealer warning light does NOT come on while local driving to stores, for gas etc. Dealer said radar module had damage due to "minor collision". Not so, I am [XXX] uses car for local trips mostly. Contacted service manager at dealer--- Conicelli in Conshohocken PA pursuant to procedure to be followed in Warranty booklet, no relief. He tried to push me to make a claim with my auto carrier which I did not. This is a warranty claim not a collision claim. I then contacted Hyundai direct & they also tried to steer me to a auto collision claim. I declined & filed a claim for ADR with the BBB & it is pending. Going on line I see this appears to be a common complaint with the Hyundai radar module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2024 | SEAT BELTS | The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me. This is unacceptable. | Crash: No Fire: No | Unknown |
| Jul 2024 | EXTERIOR LIGHTING | While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | Was turning right going down hill the road was slightly bumpy. During the turn it felt like the ABS system kicked in and the car was not slowing down. Also felt like I did not have any control of the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | When pressing the brake pedal over uneven pavement (at low speeds of less than 10 mph) the brake pedal shuddered so harshly I thought I wouldn't be able to stop. The first time this occurred, I was driving over a manhole cover and braking as I was behind a school bus slowing to a stop at a stop sign - I thought I was going to collide with the bus. The second time occurred when turning into a parking lot which was uneven (where the parking lot met the sidewalk). This seems like a significant safety hazard that could cause crashes, injuries and fatalities. Please look into this. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | Oversensitive abs system, experiencing shaking when going over small bump on road and have to hit brakes hard to stop | Crash: No Fire: No | Unknown |
| Jul 2024 | STRUCTURE,UNKNOWN OR OTHER | While driving to our vacation destination, we head a very loud pop from the roof area. We found a place to pull over and realized that there was a huge hole in our sunroof glass. Nothing hit the car while driving, it just spontaneously exploded upward and shattered the area around it. There was broken glass all over the sunroof area. Nothing had come into contact with it. It just exploded upward and shattered. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | The Hyundai Palisade 2023 faces a braking issue when going over an uneven or rough patch on the road. When the brake is depressed, the vehicle does not slow down. The brake vibrates and does not fully engage. Only when pressing the brake very strongly does it engage and bring the vehicle to a stop. Faced this issue a few times with no vehicles in front of time. Once as I was pulling out of a parking lot, I had the same issue and had cars ahead of me. I struggled to bring my car to a halt to avoid colliding with the vehicle in front of me. This is quite dangerous and should be addressed by Hyundai. Upon talking to multiple Palisade owners, they have all consistently faced the same issue. Some of my friends in India say they’ve faced the same issue on smaller size Hyundai SUVs that they own there. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | Was in traffic on a summer dry day when I went to stop again at a speed under 15 and brakes locked up the steering wheel starting to shake and brakes were pulsating up and down I had to really push down hard and all the way on the brakes and it finally stopped the car. I almost rear ended the car infront of me no lights came on the dash no warning noises | Crash: No Fire: No | Unknown |