Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
604 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After traveling a short distance, the vehicle will shut down, lose all power and require you to restart. At which time the process repeats, short distance of travel with sudden loss off all vehicle functions. There is some indication that this is due to a software issue pushed in an ota update. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | The engine shut down while driving | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | My vehicle is no longer working properly after the most recent update that happened on 10/10 my vehicle experienced weird sticking/stuttering while accelerating and then fully turned off on the road while driving. It was incredibly dangerous and I’m just glad there wasn’t anyone directly behind me at the time otherwise I would have for sure been rear ended. Now it shuts off every few minutes and the check engine light is on | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE | Following last nights software update, this morning while driving car alert beeped and dash read “shift to P to start” and engine light came on. I restarted and engine light on. Car seemed to be in electric and gas mode at the same time. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | After a software update on 10/10/25, the Jeep Wrangler has become unreliable, with the hybrid powertrain failing while driving, leaving the driver and passengers in dangerous situations in traffic. This occurs at any speed and results in a total loss of the high voltage system, including motive force and power steering. This has happened in an intersection, while making an unprotected left turn, while in parking lots and other typical traffic situations. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Installed telematics box module update on 10/10/25. Now the Jeep is continuously saying to service the electronic assistance system and will lose complete power while driving and display the “shift to Park” and service engine light is on (lost power 3 times in less than a 2 mile distance). | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | After a over the air update, the vehicle will unpredictability lose power. The dash will display a warning stating that the vehicle must be shifted into park to be restarted. Jeep has acknowledged this issue in forums with no resolution identified. I have only experienced it while trying to accelerate in front of traffic, on of which almost resulted in an accident due to failure to accelerate. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Driving on highway at 70 mph and I lose all power. Message says to shift to park. Jeep will not accelerate when gas pedal is pressed. Had to come to a complete stop, shift to park and luckily it drove for a few more miles to get me off the highway before getting killed. Multiple dash lights came on including check engine. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | After an update Jeep sent out on October 10, 2025, my Wrangler suddenly stalled while driving. I lost power steering, brakes, and total control of the vehicle. It forced me to shift to park. I had to drive home in limp mode, barely making it. My car is unable to be driven. It is a hazard. Thousands of others are having the issue as well — while on the freeway. This is deadly. Jeep has not put out any information. We are left without vehicles. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | After my UCONNECT software updated today 10/11/25 my car has not been driving right since. I can’t drive more than 20ft without it stopping flashing “shift to p” all my gears are lighting up i put the car into park with my foot on the break it flashes 3 different other issues then reverts back to my MPH, i am not able to shift it back into drive i have to then turn the car completely off then turn it back on shift it into drive. Happened on a major road with heavy traffic NOT SAFE. i managed to do a hard factory rest and drove it on E-SAVE which i was able to get the car to my house without having to pay $350 for towing. I’m praying it can get me to work on monday and this will be fixed by then because i cannot afford to miss work let alone pay for a rental due to JEEPS MISTAKE!! I pay a lot of money for this car which is a 2024 Jeep Wrangler Sahara 4xe with less than 20k miles never had any other issues with it until now. VERY DISAPPOINTED! | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | The Jeep stop while driving reduced speed, the dashboard said shift to P AND that it was not safe to drive due to performance. The check engine light is on and will not turn off, the jeep will not drive in electric mode. Also there was an update with Uconnect. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Got an OTA Update last night, this morning saw some post on the internet about that update went to check my jeep and it came on but once it kicks the gas engine for like 2 or 3 seconds the vehicle shut off and asked to shift to park, if I don’t see this internet news I’d have been stranded on the road | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | Updated vehicle last night via u-connect, vehicle died today while driving, lost all power. Check engine light on, hundreds of posts via social media with the same problem | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Update happened to Uconnect on October 10th. The vehicle now shuts off every 1/2 mile. When this happens all power is lost and vehicle states to put bricked in park. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | My car will abruptly lose all power will driving down the road and the dash directs you to put it in park and restart the vehicle. This requires coming to a complete stop in the middle of the roadway. This happened 10x in a 30 mile drive and at times at highway speeds. Forcing me to either stop in the middle of the freeway or hope i can get to the side of the road to pull off. This is extremely dangerous and from my early research this is happening to all 4xe wranglers after a failed update last night. Jeep is advising people to drive the car in gas mode (which it does not have) but all 3 hybrid modes have the same result. Someone is going to be seriously injured or killed because of this issue. Nobody should be driving these vehicles like this and i dont know what my 18 year old daughter would have done if she was driving on the highway. This emergency needs immediate attention not the response from Jeep that they will “look into it monday” | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Loss of all motive power on 4XE while driving, put my daughter at risk of a crash. Vehicle loss all power steering and motive power when from driving to rolling. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Had an update, and now the Jeep is flashing lights everywhere, there was a thud, and it won’t drive. If this happened while I was driving, it could have caused a big issue and accident. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Immediately after downloading the Uconnect 10/10/25 update, as requested by my Jeep, the car immediately lost all power, shutting completely off in 6pm traffic. This problem on 10/11/25 has been posted all over social media. Took the jeep to the dealership for service and they said they have no information from Stellantis about this occurring. No warnings prior to downloading update. We could have been killed. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a recent over-the-air (OTA) update, our Jeep Wrangler 4xe does not drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After a software update tonight, the jeep shut down while driving, loosing all power, and indicating to shift the vehicle to park. after that restarted the vehicle and got CEL code P1E1D and the vehicle went into limp mode. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Loss of propulsion while driving. Vehicle went into neutral and forced to pull over and restart the engine. This is due to a bad software update that jeep updated over the air just minutes earlier. This is being reported by hundreds of users on various forums on Reddit and Facebook. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | The car got a uconnect update tonight. 30 minutes later, when driving the car for the first time since the update, the car shut off while in drive going 30mph. The car loses power, tells you to shift to park. Turning the car off and on enabled it to drive for a while longer, but the same thing happened again. The check engine light is on, and it's giving a number of code errors around the hybrid controller. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Did a software update on my car. Afterwards I turned it on and it started up really rough then a couple minutes later it shut off. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | The car while driving just stopped and instructed me to put it in park engine electrical malfunction. | Crash: No Fire: No | Unknown |