Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
604 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Vehicle completely shuts off while driving. Forced to come to a stop and restart. Started happening after over the air update to the u connect system. Happens 6 times on 20 mile drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | After the the latest U-connect update, my jeep will not run after about 30 seconds while driving. Stalls while in motion. Will restart, but then shuts off again. Has an engine code on dash. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After downloading the latest UConnect update, I turned on my Jeep and started my drive. About 500 feet later all the dash lights came on, told me to shift into drive to drive (I was) and I lost all power and steering control. I turned the Jeep off and back on and I could drive. This time I made it 1/4 mile and it shut off again, same situation in the middle of an intersection making a left turn. I was nearly hit by other vehicles and had to rely on the downhill slope to roll into the closest parking lot. The software update is bricking all 4xe jeeps that download the software update. UConnect help said they didn’t have a solution and to call Jeep Customer Support. I called them and a man answered the phone and said “we can’t help, call back on Monday” and hung up. I called my dealership and they didn’t know what was wrong with it either. I now do not have a vehicle until Tuesday at the soonest due to the holiday and the weekend. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Updated the Uconnect Software, went grocery shopping, on way home from store car completely shut down on the highway, said to put it in park to restart. Software updates shouldn’t cause complete power failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Did software update and car turned off while in drive | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a prompt on the infotainment system to update “Uconnect” I accepted. The car was parked for the duration of the update. 30 minutes later, I was driving on a 45mph road and lost power and an error stating to put the car in park and restart the vehicle. The check engine light stayed on after restart. I was able to drive about a mile home and jeep towed the vehicle to the nearest dealer. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | After Jeep pushed over air update on 10/10/25, car experiences sudden and complete loss of power. Vehicle basically dies while in motion and had to wait until it stops to restart. In less than .5 mile, this happened 5 times. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Car lit up while driving with multiple warnings, check traction control, check charging system, etc. wouldn’t power off or drive or go into neutral. Had to tow. Stranded in dangerous area with no warning. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a recent over the air software update the vehicle will just shut off while while driving with no way to accelerate or maintain speed. The vehicle just coasts to a stop.This caused me to have to stop in traffic, shift to park and restart the vehicle. This has been happening consistently since the software update on 10/10/25. I am going to have the vehicle towed to the dealership as it's not safe to drive since it will only go a half mile between shutting down. Jeep acknowledged the issue on a forum dedicated to Jeep wrangler. This issue is impacting many jeeps that received the update. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | After an update of the Uconnect system the vehicle will break on its one while driving and shut off. Check engine light remains on. Multiple diagnostic error codes appear. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Jeep pushed an update and now the vehicle randomly turns off in mid driving. you cannot put the car in neutral and must power cycle it. sometimes the car immediately stalls again this is unbelievably dangerous as it can happen at high speeds. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | I updated the uconnect software. After the Jeep ran maybe a block and wanted me to put into park then the jeep engine shuts off you put in park and restart. Engine light is on. Jeep lasts for a block and then all lights flash and goes dead again. Not drivable. Very dangerous I was on a busy road where I couldn’t pull over. Jeep should be ashamed and held accountable | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Car engine cut off completely 3 separate times during a short 1.2 mile trip through neighborhood (20-25mph). Car prompted me to put car in park and start engine. I had to coast to side of road, stop, park, then restart engine each time. 30 seconds between each start/failure. Scary!! Car had 80% hybrid battery charge before I left the house. Infotainment prompted me for an OTA update earlier in the day - coincidence?? Check engine light turned on. OBD2 fault code P1e1d. I've owned the car for 2.5 months with no prior issues. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | After an over the air update the vehicle now goes into limp mode and forces me to put the vehicle in park. The vehicle now has a check engine light. Also some of the functions like regenerative braking and power steering shut them selves off | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Downloaded an update - vehicle shuts off - very dangerous | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I installed an update last night and today the vehicle just shuts off on it own. Looks like jeep stellantis pushed an updated that they clearly did no testing on. P1e1d-00 is the code when I scan. I can no longer drive my jeep. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | A software updated completed while I was driving and not 15 seconds later my jeep lost power and told me to shift into park. I carefully pulled over. Stopped the vehicle. Put it in park. And then restarted it. Drove about 30 seconds and it happened again. Check engine light is now on too. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | While driving at any rate of speed the vehicle would take over, shutting down driver control with a message on the dashboard saying to put vehicle in park. After pulling over to shut vehicle off, I would turn it back on, and was allowed to drive until this occurred again. A message would come up to service hybrid system. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Performed a UCONNECT Software update om 10/10 and about 1 hour later, while driving, it shutdown. i rolled off to side of road, engine light is on, it is completely unusable. Guess I am. towing it to dealership. Again this happened while i was driving. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Over the air update on 10/10/25, disabled my Wrangler. Engine light is on, vehicle shuts down, turns off while driving, continuous error messages, unable to operate vehicle safely, it will not stay running while driving. Within 20 miles, it shut down six times while driving on the highway. As of this date and time, Jeep, Mopar, Stellantis have not offered any guidance, assistance or potential fixes. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | On 10/10/2025 there was an OTA update to the telematics/Uconnect system in my car. After it finished the car shut off while I was driving it multiple times. I lost all power and had to coast to the side of the road. This is extremely unsafe. Everyone that did the update is having this issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | After i updated software last night, the car stopped in the middle of the road. The shift was flashing and check engine light came on saying “put in park” it happened 4 time as of now. I have to turn off the car and turn it back on the put in drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After a software update the Jeep has issues with power, it powers off completely and I have to pull over and put it in park, then restart it only to be able to drive .5 mile before it shuts down again. | Crash: No Fire: No | Unknown |