Complaint volume
247 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
247 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
247 Total complaints
25 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 6,521 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
25 Crash
1 Fire
15 Injury
0 Fatality
5 Towed
4 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 74
UNKNOWN OR OTHER 36
ELECTRICAL SYSTEM 21
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 20
EXTERIOR LIGHTING 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
POWER TRAIN 4
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 4
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 4
247 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | UNKNOWN OR OTHER | Consider taking a break (coffee cup icon) continues to notify even if vehicle is correctly in lane. MAJOR DISTRACTION, have to constantly check instrument cluster. Even with lane assist OFF, issue still continues.Hyundai needs to upgrade software. On 2025 Tuscon sel model no way to turn notification off. On a 6 hour trip,notification went off every 4-5 minutes on interstate driving. | Crash: No Fire: No | Unknown |
| May 2025 | FORWARD COLLISION AVOIDANCE | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving and attempting to slow down, the Forward Collision Avoidance: Automatic Emergency Braking system activated, bringing the vehicle to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200. | Crash: No Fire: No | 1,200 |
| May 2025 | FORWARD COLLISION AVOIDANCE | The forward attention warning system uses a camera on the steering column. It goes off constantly while wearing my required glasses. Hyundai nor the dealership will turn off the sensor. There are over 10,000 complaints for this issue and Hyundai will not correct the issue. The system will automatically adjust the speed and brake in the vehicle without the driver. I almost had a wreck yesterday when it shut the car down when the camera couldn’t see my eyeballs while wearing my glasses. Something needs to be done. I’m thinking of filing a lawsuit against Hyundai as a class action. Please advise if you have any suggestions. Thank you | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | The Driver Attention Warning system goes off very often - every 10-15 minutes. The warning is startling and makes one take their eyes off the road to ascertain the cause of the warning. There is no voice message - just a series of beeps. According to the dealer the DAW cannot be disabled by the owner. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | Was driving at night and my lights went off and the radio turned off and right back on a second later. It’s like the system rebooted. Drove fine. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | I HAVE NO REAR TRUNK LATCH IN MY CAR OR KEYS, ITS DANGEROUS TO ONLY BE ABLE TO OPEN THE TRUNK WHEN U OUT OF THE CAR.. THATS DEFINITELY A SAFETY ISSUE, NOT TO MENTION I WORK FOR THE MILITARY AND CAR SEARCHES HAPPENS AND I CANT OPEN MY TRUNK FOR THEM...I CANT BELIEVE THAT THATS NOT EVEN A FACTOR IN THE CAR WHEN TH OLDEST OF MODEL HAVE TRUNK LATCHES AND KEY BUTTONS, I DONT UNDERSTAND IT AT ALL THIS NEED TO BE RECALLED | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | The vehicle, does not have a trunk latch in the car or button or on the keys, this is totally not safe and should be a requirement for people who drive these cars, that is totally unacceptable.. this definitely need to be recalled.. I just got this car and was not mad aware by dealership | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I leased a brand new 2025 Hyundai Tucson on March 15, 2025, with fewer than 10 miles on the odometer. Shortly after driving an additional 10 miles, the vehicle’s screen malfunctioned, displaying burn-in and becoming non-functional. This issue significantly affects safety, as it renders the backup camera unusable during operation. The vehicle was first brought in for service on March 17, 2025, but the issue was not resolved. Subsequent service attempts were made on March 20, April 9, and most recently on April 11, 2025. As of today, the problem remains unresolved. The vehicle has been in the service center for approximately 15 days since the date of purchase. In addition to the defective screen, the vehicle failed to start on one occasion, leaving me stranded alone in a parking lot, stuck in accessory mode with the brake locked. The car has also exhibited alignment issues, consistently pulling to the left while driving, which has required two alignments since the purchase date. | Crash: No Fire: No | Unknown |
| Apr 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | This vehicle has a notification "Consider taking a break." It activates every 20-30 minutes, even though I am a safe driver. It is distraction to driving, whith is less safe than the warning itself. I would like for you to contact Hyundai to find a way to disconnect this, for they say it can not be disabled. Diosabling can be done on older models, but not newer models. I have a 2025 Hyundai Tuscon. It is a sfety hazard. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | Regarding the forward collision warning. This system I feel is honestly scaring me and I am now turning it off whenever I start the car I was driving one day and a car abruptly stopped in front of me for a quick second but started rolling again rather quickly. I was slowing down, I saw the car stopping and before I could even react the car slammed on the breaks and completely locked the wheels up and I came sliding to a stop. It almost caused me to be rear ended which I am glad did not happen but again very close. I am also worried it may detect oncoming traffic and slam on the brakes I don’t like feeling that I’m not in control of the vehicle. This system in particular needs either disabled or looked over again | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | The "consider taking a break" alert keeps alerting me constantly. There is no way to turn if off and it is very distracting. I am concerned it could result in an accident from the constant beeping and alerts. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | In the middle of the screen, a notification to consider taking a break pops up and is very distracting and annoying even during normal driving condition. This feature makes the car less safe because it creates a distraction, especially on long road trips. There is no way to disable or turn the notification off on the vehicle. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | I am filing a complaint regarding a serious safety malfunction in my 2025 Hyundai Tucson’s forward collision sensor, which caused an accident. I have owned this vehicle for only two weeks, and I believe this issue poses a risk to myself and other drivers. On February 25, 2025, while driving, the car in front of me stopped and made a U-turn. There was no imminent risk of collision, yet my Tucson’s forward collision sensor erroneously activated and engaged the automatic braking system. This caused my vehicle to come to an abrupt stop, resulting in a rear-end collision. I have documented the incident, including photographs, a police report, and insurance documentation, which I can provide upon request. This malfunction is extremely concerning, as a feature designed to prevent accidents instead directly caused one. If this issue exists in other Hyundai Tucson vehicles, it presents a severe hazard for drivers. I urge NHTSA to investigate this as a potential safety defect, determine if other similar complaints exist, and assess whether Hyundai needs to issue a recall or software fix. I also need guidance on whether there are any known remedies or if I should take my vehicle to the dealership for inspection. This issue must be addressed before it leads to more accidents. Please let me know if further information is needed. | Crash: Yes Fire: No | Unknown |
| Feb 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | -auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents | Crash: No Fire: No | Unknown |
| Jan 2025 | LANE DEPARTURE | The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe. | Crash: No Fire: No | Unknown |
| Dec 2024 | EXTERIOR LIGHTING | Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem | Crash: No Fire: No | Unknown |
| Dec 2024 | FORWARD COLLISION AVOIDANCE | I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cruise control if it's being used. According to several owners, this is common on newer model Hyundais and Hyundai either chooses not to or simply cannot fix this. My wife has notified Hyundai and is awaiting a response. | Crash: No Fire: No | Unknown |
| Nov 2024 | VISIBILITY/WIPER | We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought the car home and while it was parked facing the afternoon sun, we noticed that the entire windshield was speckled with thousands or more spots that greatly reduced the visibility. It was difficult to see through the windshield. We also noticed the same defect on the other windows, however, not as bad. We contacted the dealership and subsequently brought it into their service center for inspection. They confirmed the visibility defect and ordered a new factory replacement windshield and installed it. The replacement windshield, while not perfectly clear of spots, was acceptable for safe driving. The original windshield had such poor visibility in certain conditions that it would be hard to see anything, which would be hazardous while driving. We took possession of the car after the windshield replacement was completed but still feel that the spots on the other windows are a manufacturing defect but do not necessarily create a hazard. Along with employees of Earnhardt dealership, we looked at other brand new 2025 Hyundai vehicles of varying makes and models and observed the same windshield defect in many of the cars we looked at on their sales lot. This does not appear to be an isolated incident, but the dealership said that we were the first customers to bring it to their attention. We feel that knowing there are other cars on the road with diminished visibility that means drivers of those vehicles may not even be aware until conditions prevent them from seeing the road and their surroundings. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Twice car is completely dead for 3 weeks car is at the dealership | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure | Crash: No Fire: No | Unknown |