Complaint volume
247 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
247 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
247 Total complaints
25 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 6,521 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
25 Crash
1 Fire
15 Injury
0 Fatality
5 Towed
4 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 74
UNKNOWN OR OTHER 36
ELECTRICAL SYSTEM 21
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 20
EXTERIOR LIGHTING 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
POWER TRAIN 4
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 4
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 4
247 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | ELECTRICAL SYSTEM | I was driving the vehicle at 30 MPH when the power to the instrument cluster, infotainment center and headlights went out for approximately 1-2 seconds before recovering. Engine maintained power and acceleration during this period. During blackout I was unable to view speedometer nor other instrument information. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | 2025 Hyundai Tucson SEL Convenience The car is equipped with FAW Forward Attention Warning System which is supposed to give a warning if the driver's focus is diverted from looking at the road. The problem is that while driving in what Hyundai calls HDA (Highway Driving Assist) which activates when the car is placed in adaptive cruise control (cruise control that keeps the vehicle at a set speed and distance from the cars ahead) and lane driving assist (driving assist to keep the vehicle centered in the lane) the car issues far too many false warnings telling the driver to "keep your eyes on the road". While in HDA, the car monitors the driver's eyes and head position using a driver facing camera, part of the FAW (Forward Attention Warning system) or DDMS (Direct Driver Monitoring System) to assure the driver is focused on the road ahead. However, in the 2025 Hyundai, this system is so flawed that the car is practically undrivable in the HDA mode with cruise control and lane driving assist engaged issuing too many false warnings, that the driver is not focusing on the road. The multiple warnings, in some cases every few seconds, is extremely distracting taking the driver's attention away from safely controlling the vehicle. The system which is intended to make the vehicle safer is instead such a distraction it makes the car unsafe due to the constant false warnings requiring driver attention to address them and away from safely operating the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING | My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai consumer affairs. They had an inspector go inspect the vehicle and followed up w a letter stating the vehicle did as it was designed to. The vehicle was deemed a total loss from my insurance company. It is currently sitting in impound and unsure if it is available for future inspection. There was zero issues with the vehicle prior to this incident other than a stone chip to the windshield that was due to be replaced. This vehicle was only 5 months old. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Sep 2025 | EXTERIOR LIGHTING,STRUCTURE | On 08/31/2025, I was involved in an accident while driving my 2025 Hyundai Tucson. While attempting to change lanes at highway speed, the driver behind me failed to see my turn signal and collided with my vehicle. I believe the cause was the unusually low placement of the rear bumper-mounted turn signals, which creates a direct visibility flaw. The Tucson’s turn signals are mounted low on the rear bumper instead of at eye level within the taillight assembly. This design makes them especially difficult to see in two critical conditions: Bright Sunlight: The low-mounted signals are easily washed out in daytime conditions, reducing visibility to following drivers. Low Light/Traffic Conditions: At night or in heavy traffic, larger vehicles and brake light glare further obscure the signals. In my case, the driver behind me could not see my intent to switch lanes, and despite my efforts to avoid a collision, the lack of visible signaling directly led to a frontal driver’s side impact. This design presents an ongoing highway safety hazard: Poor Visibility: Low placement reduces signal recognition in both bright and low light. Accident Risk: My collision demonstrates the real-world consequences of this flaw. Durability Concerns: Bumper-level placement exposes wiring to water, debris, and road wear, raising the risk of malfunction. Although the accident resulted in minor damage, the potential for severe outcomes at highway speeds is significant. I respectfully request NHTSA to investigate this design flaw and evaluate whether corrective action (recall, retrofit, or advisory) is warranted. UNKNOWN if Hyundai is currently addressing this issue, but concerns about rear blinker visibility have been widely reported among Tucson owners and auto safety forums. | Crash: Yes Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | This vehicle is a pile of hot garbage. Front end collision system slams on the brakes when you are not even close to hitting something in front of you plus it will auto brake randomly but often. I was backing into a parking spot and someone walked in front of the car and it slammed on the brakes. Dealer says only way to fix this is to turn the entire safety system off. The coffee break warning has zero rhyme or reason and will go off 10+ times in a trip even though I am not distracted and use my turn signal changing lanes. Dealer states there is no way to turn this off. Dashboard randomly flashes and goes dark along with all lighting in and outside the vehicle. Dealer was unable to duplicate the problem and returned the car with no fix. Drove the car in the rain for the first time and dashboard came up with a ton of errors and crash detection turned off. This is new and will be taking the car in for this and is now the reason I am filing another complaint. This vehicle is NOT safe and can be very scary to drive because you don't know when it will just take over for you. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE | 4th occurrence of the forward assistance warning system activating when we were at a slow speed with plenty of room to stop and the brakes engaged suddenly to stop the car and today someone slammed into the rear of our car. This is extremely frightening and should never happen at slow speeds when there is ample time to stop. My husband doesn't even want to drive this car again as he's afraid we may be killed. I see on the reddit site that this is happening to others too. Hyundai must fix this issue ASAP. You can temporarily stop this from working but everytime you stop & turn off car you must do it again. Police were called & report filed. We have to get our car fixed now. | Crash: Yes Fire: No | Unknown |
| Aug 2025 | POWER TRAIN,ENGINE | Car would not go over 25 MPH.Had to pull to side of the road.I had to turn the car off and on then it ran normal. | Crash: No Fire: No | Unknown |
| Aug 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The Heads Up Display and Dashboard randomly go blank for up to to 20 minutes at a time. During this, all alert warnings appear on the dash, no turn signals work, no sensor warnings alarm - no warnings of obstacles, no miles per hour are visible. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE | My 2025 Hyundai Tucson had approximately 150 miles when the forward collision warning system has started to provide false warnings. The first event happened as I was pulling out of a parking lot where there was a dip in pavement between the lot and road. The dip in the pavement was interpreted as an object about to cause impact so my car automatically applied full braking. I almost got hit from the car behind me who was not expecting me to stop. Now my car has 406 miles on it and I routinely receive warnings about collisions due to nearby cars doing U-turns or cars which I will definitely not hit. A few times it has applied braking which has almost caused several accidents from cars behind me not expecting me to stop. | Crash: No Fire: No | Unknown |
| Aug 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | The message “Consider taking a coffee break” will pop up just 15 minutes into a trip. This message beeps prior to flashing on the screen which causes us to take our eyes off the road to determine what is beeping and continues to “alert” us often during our travels. Hyundai has not provided a way for this warning to be deactivated. Hyundai has way too many messages beeping and appearing on the screen that causes distractions and has not provided a way to turn them off. As for the speed control, my ophthalmologist suggested I wear dark sunglasses due to issues I have in bright sunlight. The speed control will actually turn off if I wear dark sunglasses because the onboard camera cannot see my eyes. Also, the speed control will turn off if I’m making a turn and my arm gets in the way of the camera. This is extremely dangerous that the speed control just stops. We also will get beeps and a message on the screen if the camera cannot see our eyes, even when we are looking straight ahead. Again, this causes us to see what is beeping and what the message says. This is a distraction that causes us to take our eyes off the road. Terrible design. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | My entire dashboard goes black and I lose all directions and functions in car. It happens when driving often. Additionally after taking to dealership, it's getting worse. Now warning lights come on and stay on such as master warning lights, batteries, power steering, etc. AC shuts off, the car misses out when driving between 25 and 30 mph. The dealership told me it's not safe to drive. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Several times now the Forward Collision Safety has activated and the car came to an abrupt stop. The car in front of me was braking and I was lightly tapping the brake pedal when out of nowhere the car started shuttering and came to a complete stop. This definitely scared me and I was relieved that the car behind me did not rear end me. I was not going fast by any means and I did not slam on the brakes as there was no need to. The Forward Collision is not a safety feature. This is a real problem and now I am scared of this braking design. I now deactivate this feature every time I turn the car on because there is no way to permanently dismantle this. Hyundai needs a recall to correct this. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | Vehicle: 2025 Hyundai Tucson SEL Approximate Date of Incident: [XXX] Description of Problem: While driving at normal speed, the dashboard display and exterior lights suddenly turned off, then reset. The speedometer and warning lights disappeared, then reappeared after a few seconds. This has happened once and I am concerned for my safety, especially if driving at night or in traffic. This issue has been reported by several other owners online, and it appears to be a widespread electrical or software fault. I am requesting that NHTSA investigate and Hyundai issue a recall or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On two occasions, the dash lights kept blacking out, along with the Heads Up Display. On my way to the dealer for a maintenance appointment, all of the emergency lights came on and would not go away. After parking at the dealer service center, I told my service rep what happened, and when she restarted the vehicle, the lights were still on. I was immediately given a loaner. After making the repair, the mechanic asked to keep the vehicle to drive for a few days to make sure the problem didn't come back. I know these problems can reappear, even after they are fixed. I don't want to drive the car if the safety lights are all illuminated, but I also don't want to be stuck someplace without transportation. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument turned blank for several seconds. The contact stated that the failure had recurred several times while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,300. | Crash: No Fire: No | 2,300 |
| Jul 2025 | EXTERIOR LIGHTING | On Friday, [XXX], around [XXX] PM while traveling home my dashboard lights on the instruments panel and windshield pop up display were out, then back on, then out again, and then back on. On Saturday, [XXX], I traveled to another area about an hour away and all was fine, but on the way home it went out at least 12 times. Sometimes the dashboard light would come back up but not the pop-up display. When these go out I can not see my speed or any alerts that may possibly come up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights illuminated. The contact stated that the failure was intermittent and occurred while driving at various speeds. The contact stated that occasionally the failure lasted for 20 minutes before the instrument cluster returned to normal function. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coaxial cable needed to be adjusted. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and informed the contact that the instrument cluster wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1. 2 Sundays ago the car just slowed to almost a stop while driving. The radio turned off and the lights on dash came on. Took to service next morning and of course they couldnt duplicate problem. 2. Last week, the radio blacked out. | Crash: No Fire: No | Unknown |
| Jul 2025 | FORWARD COLLISION AVOIDANCE | Driving through a green light, no car in front of me, collision avoidance activated and applied full brake. If a car had been close behind me I would have been rear ended. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | Subject: Ongoing Electrical and Safety Issues with 2025 Hyundai Tucson Limited Complaint Description: I am reporting a recurring and serious safety issue with my 2025 Hyundai Tucson Limited. I am the original owner and purchased the vehicle brand new, directly off the truck. It has now been to the dealership four separate times for the same persistent “Check User Authentication” electrical issue. Most recently, the driver display screen went completely blank while driving and flashed a green “No Signal” warning. This made it impossible to see speed, warning indicators, fuel level, or other critical driving information. Losing all visibility of this data while in motion is extremely dangerous and creates a serious safety risk. The dealership first said it was caused by loose coax cables from the factory, but the problem continues. I also experienced a sudden, complete electrical failure while driving. The instrument cluster and infotainment shut off, speakers went dead, and all charging ports lost power. The Head-Up Display (HUD) also failed during this same event. Restarting the car temporarily restored function, but the failure happened randomly and without explanation. The air conditioning system now loses power and restarts while driving. The dealership has had the vehicle for over a month with no resolution. Hyundai corporate is involved with multiple case numbers, but no permanent fix has been found. The most alarming event was when every major dash warning light came on at once: ABS, Power Steering, Traction Control, Stability Control, AFS, EPB, and Battery. These lights stayed on even after shutting off the vehicle and fully drained the battery. These repeated failures pose a serious threat to driver and passenger safety. I request that NHTSA investigate these issues, as they may affect more 2025 Tucson models. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Automatic brakes are deploying with no apparent hazard. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Forward lane collision warning is dangerous. It fully stopped on the freeway during traffic and other times because it thinks im going to hit another car when I was rolling no foot on pedal.. there is no permanent way to turn it off. Has to be drone each drive. Dangerous and almost caused me to get into accidents | Crash: No Fire: No | Unknown |
| Jul 2025 | FORWARD COLLISION AVOIDANCE | Car slams on the brakes while under controlled stopping. This has happened on a few occasions. Reported it to the dealer service department and was told it has happened to them and suggested that I turn off that option. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | The engine auto-off system kicks in too fast after stopping the vehicle creating a hazard that other vehicle may crash with my car as the engine start again is too delayed in my car after releasing the brake pedal. | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE | Every time there is morning condensation/dew or rain, my front collision warning does not work. A notification pops up, the symbol comes onto the dash and it takes a good 3-5 minutes depending on the severity of the weather to have the symbol and notification go away and work. Also, 98% of the time when my car was preset to turn on, the emergency brake automatically engages every time I get into the drivers seat. | Crash: No Fire: No | Unknown |