Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | my back windshield shattered with out any impact when the car was parked. and it exploded when I was driving! | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | The rear glass randomly shattered at a stop sign. Nice sunny day in SoCal 75° and clear. Our safety was not immediately in danger but we couldn’t drive the vehicle. Honda roadside came and towed it to a dealership close to our house. It was approved by the “claim adjuster” and repaired about 3 business days later. Very scary. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Rear windshield exploded. Windshield was hot after the explosion. Defroster was off. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | Rear glass shattered while vehicle was parked and defrosting. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | No incident has happened yet. The issue I am having is with the steering. When driving, it seems as though the steering is almost sticking and when it finally adjusts, it does like a small jerk. It's almost like the car doesn't want you to turn or adjust the steering at all and wants you to stay straight. Seems worse now that it's getting cold outside, but it could be that it's just getting worse with time. I'm worried about how its going to drive when it's raining outside. I took it to the dealer and the service advisor blamed it on my car getting hit when it was parked and said that it had to do with that. The damage to my car was very minimal and didn't affect anything other than cosmetics. When I told him that I started feeling this sticking feeling with the steering wheel, he said that it had nothing to do with Honda. I thought maybe it was all in my head, but the more I drive it, the more I know that there is actually something wrong. Today I did some research and it turns out that I'm not the only one having the issue. Obviously, this needs to be investigated before someone gets hurt or possibly even killed. It's definitely a safety issue. Please look into this!! | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Steering is 'sticky', the steering wheel occasionally gets stuck and overcompensates. | Crash: No Fire: No | Unknown |
| Nov 2023 | STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER | While I was driving the rear window suddenly shattered creating a loud thud. Chunks of shattering glass fell into the back section of the car. No foreign object hit the car. This was just a spontaneous event. We often transport our grand children and it is possible that they could have been seriously injured if they would have been in the car at the time. The car is unsafe to drive at this time due to shards of glass still loose. I plan to contact the local Honda dealership and will request a representative to come inspect the damage. Our HRV is still under warranty. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | Rear Windshield Glass Shattered while driving with no impact | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | rear windshield shattered, have saved most of the original glass. it is sitting in my garage if anyone is interested in inspecting it. Dealer is now aware of it no warning of any kind | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | On Sunday, November 19, after using the rear defroster for the first time, the rear window completely shattered. The rear defroster was not on at the time of shattering but had just been switched off. The rar window completely shattered from edge-to-edge. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Rear window shattered while vehicle was stationary in garage. Driver sat in seat and closed driver side door and the rear window shattered with no impact from external object. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | My 2023 Honda HRV rear windshield exploded unexpectedly without a cause. I warmed up the car on a 40 degree morning before driving and less than a mile down the road, the rear window exploded in a wide open area while driving 25 mph. THANKFULY MY KIDS WERE NOT IN THE BACK SEAT! | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Unknown option. Car rear window shattered after doing push to start | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | I was driving and all of a sudden I hear a POP and look in my rear view window and my back window shattered. Nothing hit it. No impact just shattered | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | The rear windshield spontaneously shattered without cause. No impact took place. This affected visibility while driving, creating a safety hazard. The vehicle is being taken to the dealership for evaluation. No advanced warning. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after parking the vehicle and then later returning to the vehicle, the contact discovered that the rear liftgate window had shattered. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 17,000. | Crash: No Fire: No | 17,000 |
| Nov 2023 | UNKNOWN OR OTHER | rear windshield shattered while parked. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Steering is jerking available for inspection. The jerking of the steering wheel does not allow the car to stay in its driving lane and requires constant over steering to stay in a highway lane. This is the first step in reporting the issue and will be reaching out to American Honda and other parties to address this issue as we are financing this new purchase which was purchased in early June of 2023. No warning lights are displayed in the Honda HR-V and no messages are occurring while operating this car. This started on 11/22/2023 and is still occurring as of 11/24/23. This is a very dangerous situation. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Rear windshield shattered without any impact. Car was parked. Windshield was not cracked or scratched in any way. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Unknown. Came out to car and back window was shattered. Looks like it exploded outward. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | The windows will get stuck down and will not go back for a few minutes. When trying to roll them up they will continuously click like it is trying, but can not go up or they go halfway and then back off | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Problem with low-beam headlights. When I'm driving, oncoming cars flash their high beams because they think I'm going with high beams. When something like this happens, and I'm blinded, I can't see well for some time. This endangers my life as well as that of other drivers. Honda says everything is OK with my car | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. This was my first time using the defroster since I just bought the car. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | The rear glass exploded out of nowhere while my partner and I were in the vehicle. This was very scary and life threatening. I went to two dealerships and they told me to file a claim with the insurance company because there is nothing that Honda can do since they do not cover glass and they did not conduct any inspection. It may however have something to do with the defrost system. My vehicle is available for inspection as of right now. I have a glass replacement scheduled for which I have to pay out of pocket. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | steering wheel at times will momentarily get stuck and require added force to overcome resistance. This happens every time the vehicle is driven but it is mostly suttle. On one occasion correction resulted in the vehicle leaving the lane I was traveling in. There were no warning notifications from the vehicle. | Crash: No Fire: No | Unknown |