Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2023 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. The vehicle was not involved in an accident/collision and was not hit by any object. The rear window heater had been turned on in the previous minutes. Honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. This does seem to be a common issue according to Honda forums. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | When driving at highway speed (65mph), attempted to make subtly changes to stay within the center of my lane. When trying to do this, the steering wheel "ticks" or "jerks" instead of smoothly adapting. When keeping within my lane while the highway lane curved, I was able to stay in it, but every adjustment to stay in the middle of the lane during the curve ticked and almost over corrected, making it difficult to navigate smoothly. I am constantly adjusting due to the over correction of the tick/jerk. This issue seemed to go away after slowing down to 35mph, but happened again at any higher speed. No warnings/messages/ or symptoms made themselves known prior to this event. Has yet to be taken to the dealer for this issue but planning to schedule an appointment after the Thanksgiving holiday. Unable to take my car on an elongated car ride as the problem causes stress to the driver. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Rear window has now shattered spontaneously TWICE in less than 1 month after the first repair. Once on 10/27/23 while driving on the interstate at 70 mph, clear road conditions, clear sky, 65 degrees outside and then on 11/17/23 while sitting in our driveway - raining this day and temperature 43 degrees. Both incidents are pictured below. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering sticks and takes more effort to move the steering wheel. When making a turn, the steering wheel does not return to the neutral position and stays at the angle of the turn. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | We drove the HRV home from the dealership and the rear window shattered spontaneously. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Rear window shattered due to defroster overheating | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | On 11/12/2023 my wife was driving the 2023 Honda HR-V from the grocery store approx. at 9:30 AM in the morning On the way home she turned on the rear defroster and the back window completely cracked and shattered. If occupants were in the back of car they could have gotten glass on them. My wife also couldn't see out the rear window while driving. My wife called the police and told them. she thought maybe someone tried to break into the car. The police looked at camera footage at the grocery store at found no one near the car. I'm trying to go through my insurance to replace the windshield.There were no warning lamps, messages or other symptoms of the problem prior to the failure. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Rear back window shattered while parked up at home. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | My rear glass shattered on its own.I got off work got in the car closed the-drivers side front door and the rear glass shattered. it was not bumped or hit by anything. I called Honda dealership and luckily I has extra warranty that will cover the cost of the replacement window. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot at night, the contact heard a loud explosion. The contact exited the vehicle to check the surrounding but had not seen anything unusual. Two days later, the contact noticed that the rear windshield had shattered after activating the windshield wiper. The contact stated that the rear windshield had shattered without impact. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,100. | Crash: No Fire: No | 10,100 |
| Nov 2023 | STEERING | When driving, at any speed, the steering sticks when trying to correct within the lane. If I'm driving straight and the car drifts a bit, it takes more effort to make minor corrections. I've seen reports that this happens more during colder weather. My concern is that this is my daughter's car and I fear this could cause an accident if the roads are wet or it takes even more effort than normal to correct and she over corrects. We have an appointment with our dealer on Monday. There are no warnings for this in the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | We bought a 2023 HRV last year and yesterday out of the blue my back window exploded while it was parked. It’s clearly shattered from the inside out. We took it to our local Honda service center and they are researching the issue. Now I’m without a car while they figure out what they’re going to do. I’m worried if they do replace it, that this can happen again when we’re in the car. We transport our grandkids regularly and and their safety is our top concern. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | My 2023 Honda hrv was parked. The weather was clear, sunny and around 50 degrees. I entered my vehicle and closed the door. The rear window shattered out of nowhere. The car was not turned on. The automatic start was not used. The car was off and parked. Nothing hit the car. All I did was close the door and it shattered. I had the rear window replaced immediately. There was no warning. No cracks in the window. The car has approximately 11,500 miles on it and is in excellent condition. There was glass everywhere and I was scared to drive the car with my children in the backseat. As I would drive, more glass would break off. Honda was not notified as this happened on a Sunday and I could not wait until they were open on Monday to get it fixed. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | What component or system failed or malfunctioned, and is it available for inspection upon request? Rear windshield How was your safety or the safety of others put at risk? yes Has the problem been reproduced or confirmed by a dealer or independent service center? Not sure Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Used my Honda HR-V 2023, to pick up my partner, I used the defroster on the way to the location, which was a 10 minute ride. Came back home which took another 10 min, parked outside in our driveway then heard a loud crack went to investigate and saw that it was the rear windshield that shattered completely. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | I was driving on the highway and then I heard a loud boom, and looked in my rearview mirror and my rear window was shattered. I had to pull over and there was no sign of any impact. I was so terrified that I called the police to come out to inspect it and they did not see any sign of impact either. I called Honda, and they advise that my warranty does not cover the glass since the glass does not come from them but a 3rd party. My dealership also did not assist, so I am most likely going to come out of pocket for what seems to be a known issue. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after entering the vehicle and closing the door, the rear windshield shattered without impact. The vehicle was taken to the local dealer, who referred the contact to a glass center. The vehicle was not diagnosed or repaired. The vehicle was taken to a glass specialist, who stated that the glass was on backorder. The manufacturer was not contacted. The insurance company was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 6,610. | Crash: No Fire: No | 6,610 |
| Nov 2023 | VISIBILITY | After leaving work on 11/13/23, I came out to my car which had been parked since 9am and the rear window (back window) was completely shattered. This was the first day since last year that I had turned on my rear defroster on the way to work. There were no other markings, and no object on the ground that could have shattered the window. I called the police, who agreed that It did not look like criminal action had taken place. The security of the school which I work at filed an incident report and are in the process of evaluating cameras. Upon reading online, I became aware that many owners of the 2023 HONDA HRV have had a similar issue regarding the rear window shattering after using the rear defroster. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | At higher speeds steering wheel sticks and requires higher than normal force to break it free. I tried turning off all safety features to no avail. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | The back glass exploded. When I looked online, there are many complaints about this dangerous occurrence. If our grandchildren had been in the back, they might have been killed. Honda surely knows of this problem and needs to take care of it. Our local dealer hadn't heard of it (type in Honda HR-V 2023 back glass explosion), but I don't trust them. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | Rear window shattered/blew out. Was cold out and Rear defroster was on. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | I was sitting at a light after using the rear defroster and the rear window exploded from the inside. Honda will not take any responsibility even though there are many complaints. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | Rear window totally shattered. At approx 7:30 am, the rear defroster was used to defrost the rear window. It was approx 35 degrees F in the morning. After driving the car approximately 4 miles. The car was parked. After returning to the car approx 2 hours later the entire back window was shattered. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | I had the heat on in my vehicle and as I was driving I heard a loud popping sound which startled me. Once I pulled over, I realized my rear windshield shattered. There were no warning lights before the window shattered. The only thing that kept the glass together was the window tint. This issue has been known and reported by multiple drivers. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | I used the defroster for 10-15 minutes as I could not see out the back window. I turned it off, parked, and idled while answering email. I heard an explosion. Checked all windows, no gusts of cold air, the cars near me hadn't moved. I got out and looked around at car windows tires, in the dark it looked ok. I thought it was Disneyland and also thought I hope noone got shot. I walked away for 90 minutes for my son's hockey game. As I walked to my car. A car passing me illuminated my shattered windshield. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | A few minutes after having parked I heard a loud sound. I thought something heavy had fallen on my car. When I got out of my car to inspect I saw the rear glass with a large hole and the rest of the glass completely shattered and barely holding on. There was nothing inside the car, nothing anywhere near (or even far) that could’ve hit the glass to shatter it. No one nearby. | Crash: No Fire: No | Unknown |