Complaint volume
678 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda HR-V Complaints
678 consumer-submitted complaints on record for the 2023 Honda HR-V, grouped by component category.
678 Total complaints
7 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 67 complaints, with an average reported failure mileage of 19,055 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda HR-V complaints?
7 Crash
0 Fire
4 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2023 Honda HR-V complaint categories?
VISIBILITY/WIPER 254
UNKNOWN OR OTHER 143
VISIBILITY 77
STEERING 60
UNKNOWN OR OTHER,VISIBILITY/WIPER 44
STRUCTURE 15
STRUCTURE,UNKNOWN OR OTHER 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
ELECTRICAL SYSTEM,VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 5
678 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while warming up the vehicle with the defroster activated, the rear windshield fractured and separated from the vehicle. The dealer was informed of the failure however, referred the contact to SAFELITE for the windshield replacement. The rear windshield was replaced by SAFELITE. The manufacturer was not made aware of the failure. The failure mileage was 14,000. | Crash: No Fire: No | 14,000 |
| Jan 2024 | VISIBILITY/WIPER | Rear window self-shattered parked in my job garage. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Today, 23 Jan 2023, while driving on local Las Vegas freeway the rear window in our 2023 HR-V shattered with an explosive sound with no obvious reason. There was no cargo in the back end of vehicle. At first we thought it had been a gunshot but nothing evident. We were surrounded by traffic in the middle lane of multi-lane freeway when this occurred. Glass pieces fell into the rear interior of vehicle, not able to stop to determine if any fell to the outside rear of vehicle. Weather conditions at the time were light rain/drizzle and we were using the rear window defroster as windows were fogging up. Luckily there was no one in the back seat at the time and no one sustained any injuries. We immediately drove car to the dealer and they informed us they are aware of HR-Vs having this issue. Service Tech helping us said he will be contacting corporate offices first then let us know how they will proceed with repairs. We are not sure yet how long we will be without our vehicle. Damage has not been inspected by anyone other than our local Honda dealer as of this time. There were no warning lights or alarms to indicate a fault with anything. We have not spoken with our insurance yet. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | The back windshield completely shattered. No object hit the car. This is not safe for driving. The problem has been reproduced and confirmed by a service center (Scott Robinson Honda in Torrance, CA). I am taking the vehicle to be inspected by a service center and will get insurance involved if needed. There were no warning lamps or other symptoms prior to the problem. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The rear window shattered spontaneously a few seconds after activated the rear window defrost. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Steering wheel binds or sticks. Problem occurs whether rolling or at a stop. Can hear audible thump when turning wheel while vehicle is stopped. There are no warning lamps or other symptoms indications. Problem causes inadvertent over-correction to the point of lane departure. Happens at all speeds. Problem worsens when vehicle is loaded down. Problem has existed since delivery. Problem has been reproduced by my dealer who has ordered a new steering rack assembly. Part is on back order so whether this will correct the problem is unknown at this time. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 Honda HRV should be recalled for rear window glass | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Rear window exploded/shattered while driving. There was no impact from any other source to cause the issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE | At 12pm on 1/21/24 my back windshield shattered. My car was parked and turned off when the explosion happened. I filed a police report and had a police officer look at my vehicle. I tried to reach Honda but they were closed so I will have to call and file the complaint with them tomorrow morning. I did report it with my insurance to get it fixed but I don’t feel comfortable driving the car anymore especially since it is my primary vehicle used to transport myself and my toddler. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | My rear windshield blew apart out of the blue, with nothing near it or happening. It completely shattered and glass is everywhere. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | While my car was in park and I was sitting in it with my daughter, I heard a loud bang. When I turned to look, the back window had completely shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Rear window shattered while in my garage for no reason. Thank goodness I was not driving Yes< reported to Nelson Honda Martinsville Va. where i Bought the car in September 2022 No No | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | While our vehicle was parked inside our garage, the rear windshield completely shattered outward, without any impact or object hitting it. The vehicle was parked and off. It was like it exploded. It seems like the glass was manufactured poorly or of an inferior quality than what should be deemed safe for vehicles on the road. It was very scary and unsettling and could have been incredibly dangerous/life threatening if I had been driving with my young child anywhere. The glass would have likely impacted my child or gotten on a car behind me. Incredibly scary! | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Entered the car, closed the door, and heard a loud crash. Looked back and saw the back windshield had shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | SEAT BELTS | The front passenger belt stop latching. I called the dealer. The part was on backorder. I have an appointment on Tuesday 1/23/24 to fix the front buckle. I also told them when riding in the car the middle back seat belt dings like someone is back there. There is no one in the car. Now the back middle seat has a green box saying that someone is latched in the buckle. Again, there is no one in the back seat. I cannot safely put my kids in this car. The only warning that the front buckle gave was the seat belt was not latched. It would not hook on so my oldest would have to sit in the back seat. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 35 MPH in 63-degree weather, the rear windshield shattered without impact. The rear defroster was activated when the failure occurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,308. | Crash: No Fire: No | 8,303 |
| Jan 2024 | UNKNOWN OR OTHER | I was backing out of my driveway and heard a really loud popping noise behind me. Looked in my rearview mirror and my back window was completely shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact's wife owns a 2023 Honda HR-V. The contact stated that while his wife was driving approximately 20-25 MPH with his son in the front passenger's side seat, the rear windshield imploded inadvertently. There was no injury sustained. The contact stated that his wife drove back to the nearby residence. The contact stated that the defroster was not engaged at the time of the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,616. | Crash: No Fire: No | 11,616 |
| Jan 2024 | UNKNOWN OR OTHER | Spontaneous fracture of hatchback window. No impacts. Car was sitting in carport. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | On Dec 30th I was sitting in my car l, engine running, wipers and defroster on. I hear a loud pop and my rear windshield shattered There was a large hole in the upper left and the glass all around the edges shattered. The rear wiper remained on even though I turned it off | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | The contact owns a 2023 Honda HR-V. The contact stated that after his wife had parked the vehicle inside the business parking garage, it was later discovered that the glass liftgate window had shattered. The cause of the failure was not yet determined. The contact stated that no objects had impacted the liftgate glass to cause the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Jan 2024 | VISIBILITY/WIPER | On December 11, 2023, my wife and I drove 4 miles to a local restaurant with friends. We used the rear defroster as the outside air temperature was 50 degrees and humid. Upon leaving the restaurant 1.5 hours later, we discovered the whole back window was shattered. We reviewed the restaurant's security camera footage for the complete duration of our meal and it was very clear no one or anything went near the HRV. Honda is refusing to pay for repairs, so we had Safelite fix the back window. As of January 17th, 2024, Honda has not reimbursed us for the defective window even though the vehicle is still under original warranty. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Rear window of the vehicle shattered for no reason. It was about 25 degrees outside and the rear defroster was on for the entire drive of about 1 and 1/2 hours. The window just popped and shattered. I called Honda dealership and take no blame for incident. They said there were no recalls for that. Seen on different forums on line that other people had this issue with the defroster getting too hot. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | 2023 Honda HRV Sport with 4750 miles on it. Started car today the 17th of January and was sitting in the car and the rear glass blew out. I haven’t even had the opportunity to drive it anywhere and purchased it. | Crash: No Fire: No | Unknown |