Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
604 Total complaints
10 Crash reports
3 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
3 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 66
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 59
ENGINE 51
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 48
UNKNOWN OR OTHER 46
ELECTRICAL SYSTEM 44
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 19
POWER TRAIN 18
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 17
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 15
604 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After a system software update the vehicle bricked. Driving and engine would stop. Check engine light appeared as well as other lights. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My car shut down while I was driving it. There was an update that my car did which caused it to stall. And then the engine light went off. Took it to the dealer and they did some things. Oil change tire rotation and I thought the recall but maybe not. Picked it up. Drove it out and in our way home it shut down on us in the middle of the road. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | Performed uconnext update last night and this morning car completely lost power on the highway. Power steering also did not work and unable to provide gas to car to accelerate. Dead stopped on highway. Dealership then tells me it is “safe to drive but will continue stalling out” | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | On October 11, 2025, in the morning, shortly after installing a software update recommended by Jeep via the vehicle's infotainment screen panel, I experienced a sudden and complete loss of vehicle power while driving on the road at approximately 45 mph. This failure prevented me from controlling the vehicle, as the steering wheel locked up, causing the vehicle to veer off the road and into a ditch. I was able to restart the vehicle, and it initially appeared to operate normally. However, the same issue recurred within 60 seconds of restarting the engine, with another sudden loss of power and steering control. This defect nearly resulted in a serious collision, posing a significant risk of bodily injury to myself and other motorists on the road. No injuries occurred, but the incident could have been catastrophic at highway speeds. I believe this may be related to a software or electrical defect in the vehicle, potentially linked to the recent update. I request that NHTSA investigate this as a potential safety recall issue, as similar complaints of power loss and steering failures after software updates have been reported in Jeep models. Please contact me for additional details or documentation. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Moments after installing a software update as instructed in my dashboard, my vehicle came to an immediate halt while driving on a busy freeway. The dashboard displayed instructions to shift the vehicle in park and restart the vehicle. I managed to move the vehicle onto the shoulder and completed these steps to regain control of the vehicle. I completed the rest of my commute on local roads, and this incident occurred two more times before I arrived home. This is not an isolated incident. Many users have reported similar incidents and accidents associated with the recent software update. I contacted Jeep to document this concern. However, they took no responsibility and offered no guidance to rectify the issue. This vehicle is only one year old and is now unsafe to drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Today while driving on my street in Electric mode at ~25-30 mph, suddenly an alarm dinged and the “D” on the transmission started flashing and the “check engine” light came on. I lost power to the drivetrain (pressing the accelerator pedal did nothing) and an alert on the screen said to press the brake pedal and start button to start the car. I pulled over, turned it off, then turned it back on again. It started driving but then the same thing happened after ~1 minute. Luckily I was in my neighborhood and not on a highway, so I was able to pull over. It was a bit scary because as the Jeep was almost to a stop (but still moving) suddenly the power steering gave out. Luckily I was near the curb. I repeated the same process, drove for one minute, repeat, one minute, repeat. The check engine light was on the whole time. This behavior has been documented by other Jeep owners on the internet and appears to be a software issue. Having the vehicle randomly shut down while driving is INCREDIBLY dangerous. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ENGINE,FORWARD COLLISION AVOIDANCE | Jeep released an update for uconnect box. After it was automatically installed my Jeep wrangler lost engine power and steering while in the middle of a round about. Barely had enough momentum to make out of the closest round about exit and no power to pull off the road. Dashboard flashed shift into park. Shifted into park and restarted the engine. Turned off the main road and it died again. This did it 3 more times trying to drive home. This is extremely dangerous since you lose steering and engine power. This could kill someone on a turn, highway, or intersection. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | What a scary experience I had today. Backing out of a parking spot, my jeep jerked and the Drive signal started flashing. The engine light turned on. Thank goodness I did not hit anyone or anything. My jeep had an automatic uconnect update yesterday. The jeep had to be towed because I was told by my Jeep service dealership where I got it, that it was unsafe to drive. I was out of state and had to use several Ubers and rent a car to get back home. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | After a software update, the car would drive a few miles and then shut down in the middle of driving. You would be required to stop the car, put it in park, and restart the car. The car check engine light comes on and is in a crawl mode, with little acceleration. This is a wide spread issue across all 2024 Jeep Wranglers 4xe | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | When driving on a main road, my engine suddenly lost power with no advance warning. I was forced to coast to side of the road in order to put it back in Park and restart the engine. This happened 7 times during a 10 mile drive. It continues to happen no matter the distance driven | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | After completing an update on the vehicle, I tried driving home and the vehicle started jerking and stopped accelerating in the middle of the road, luckily no cars close behind me but it could have ended badly. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | The engine shut off itself while driving on the freeway with highway speed, with warning message shift to P to start, after recent OTA update from jeep on Friday night. Forcing me to stall on the freeway and almost cause crash. Look like this is wild spread issue affecting all 2024 jeep 4xe after update and I dropped my car to dealership twice today but they not able to fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After software update jeep will not drive | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Took uConnect update last night. Upon driving after update, jeep looses power and shuts down. Everything on dash lights up. Wants you to put vehicle in park. Throws a check engine light. Upon restart check engine light stays on, go a few miles and Jeep repeats the process. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | My vehicle prompted me to update my UCONNECT software around 540pm last night as I went tminto class. Upon leaving class around 845pm, I expierenced a complete loss of power, many dash indicator lights came on, and the vehicle message appeared indicating the vehicle needed to be put into Park. This all occurred while driving at about 40mph. I have never had any issues with the vehicle before this. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Check engine light activated then intermittent loss of power while in motion or while stopped. Forced to restart engine. Happened after over the air update of Telemetrics box module update. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | There was an OTA update pushed to my Jeep last night. Since I had just bought the Jeep 6 days ago I thought it was needing to catch up on updates so I let it update. Now when I attempt to drive it the Jeep will randomly SHUT OFF while driving at any speed and prompt me to shift to Park and a check engine light comes on. When I coast to a stop and shift to park and push the button to start it again it comes back on with a CEL. It will continue to do this until I just park it and don’t drive it. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After performing the over the air Uconnect update my vehicle stopped moving in the middle of traffic. An error message said service charging system, and put into P and start vehicle. Me and my family were in danger. I was able to finally reset vehicle and pull into a safe parking area. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | October 11, went to the grocery store and parked. Upon shutting off the vehicle, it asked to push an update. I said ok, plugged the charger into the charging station and went shopping. About an hour later I left the parking lot. Made it 200 yards and the vehicle shutoff and started to come to an abrupt stop. I was in a 40 mph zone, and the person behind laid on their horn and swerved. My vehicles check engine light came on, and it was still in drive with the dashboard displaying a flashing D. I put it in park, shut it off and put the flashers on. Once I restarted, CE light was still on, but it let me put it into drive and move. I made it another 200 yards and it did the same thing. Pulled over again and parked. This time, I selected e-save to run on fuel. It was driving a little strange to me, but I was able to make it home (4 miles) safely. I’ll be taking it into the shop as soon as I possibly can. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | Car stopped “bricked” in the middle of freeway. Had gas half full | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Following an update pushed by Jeep through UConnect, when accelerating through an intersection the propulsion completely stopped and the vehicle lost all drive. The dash flashed to put the vehicle in park and the check engine light came on. I had to let the vehicle roll slowly out of the intersection. I put the vehicle in park, restarted the vehile and the gas engine came on. I was then able to proceed to drive to a safe spot in limp mode. There was no warning except that all drive stopped. Jeep has been contacted and the have given ZERO assistance with a diagnosis. The vehicle has been towed to a dealership . Jeep has been very difficult to work with and is providing no information. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER | The Uconnect system updated last night this morning the jeep shuts off while driving about every .5-1 mile | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | We’ve experienced multiple ongoing issues with this vehicle, and the dealership’s only suggestion so far has been to file a lemon law claim. Last month, the car began jerking excessively while driving typically at speeds between 35–45 mph. The best way to describe it is that it feels as though all the wheels lock up at once, causing a loud tire-screeching noise. It was a frightening experience. The dealership claimed to have resolved the issue with a “software update.” However, just last night, my wife was stranded on the highway when the car suddenly started shutting down mid-drive, similar to what happens when a vehicle runs out of gas. The maximum speed she could reach was about 20 mph, and the check engine light came on. She switched from hybrid mode to eSave (gas-only mode), which allowed her to get home safely. This morning, she tested it again. The check engine light was initially off, but after a short drive, it came back on and the vehicle started shutting down again. This Jeep is a lease, and despite being in the shop five times three of those for a full week the dealership continues to “service” it without providing a real solution. We are extremely concerned about the vehicle’s safety and reliability at this point. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | My jeep suddenly lost power and “service hybrid vehicle system” popped up 6 times. The engine had suddenly cut at 70mph. The was the morning after I had an over the air update from Jeep. It has not done this before. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless. | Crash: No Fire: No | Unknown |